Ozon
23 reviews
December 1, 2024
"YOUR ORDER IS LOST" if you want to hear these words REPEATEDLY! - then order in this PVZ.
Okay, once people made a mistake! But I was standing in a queue of the same. Someone received a refund incorrectly, someone lost a parcel. Everything is lying under my feet. Mud. Empathy from employees is zero, customer service is zero.
And by the way, it's very often closed there, like for a technical 15-minute break. It is not always possible to enter for a parcel the first time, arriving during opening hours.
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1
November 28, 2024
The worst PVZ I've ever visited. Not only is the PVZ itself small, but there is some kind of chaos in the room: parcels are lying underfoot, lying unattended in the client's area while the employee goes to an improvised warehouse. The employees themselves are incompetent: the product was lost at the PVZ, but the customer is to blame, the best they can offer is to come tomorrow. Sorry for the wasted time.
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December 22, 2024
This is the most terrible PVZ. They came to pick up the goods, the point was closed for acceptance of the goods. We waited an hour! While it was visible that the girl was sitting on the phone and recording a video. Another girl saw that there were people standing and did not react to it in any way. It turned out that their program was stuck and they didn't even report it and no one was able to pick up the order.
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1
December 2, 2024
Everything is littered, it stood for an hour, they never opened, find a normal employee,
This is not the only time, it's best to close this item. There was no such thing in more than one PVZ, but in this one I constantly delay parcels for at least 2 days. Don't set foot here anymore.
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1
January 28
We arrived 20 minutes before closing time, and the lights are off and the doors are closed, somehow people plan their time, and they don't notify us anywhere and close ahead of time, well, it's unpleasant, they were counting on the ordered goods today
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November 29, 2024
Everything is littered, not ordered, the goods ready for delivery cannot be found, sometimes the client finds it with his own eyes, we witnessed such a situation, the room is very cramped, actually the workers have nowhere to place the goods
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1
November 29, 2024
They can't find the order. Upon receipt of the order, the status of the return is incorrectly indicated, they indicated that it was handed over, but it was refused. You have to make a refund in your personal account and waste time and come back again.
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December 21, 2024
The location is good, the girls are polite, but we already need to expand, because the point is literally flooded with goods.
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December 22, 2024
I arrived specially for the opening at 9:00, waited an hour. None of the employees showed up. Sharashkin's office. I won't order anything else here, and I don't recommend it to everyone.
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1
December 13, 2024
When we come here, there is always a break. Either we are so lucky, or we take a break all the time. Please tell me what time the break is, otherwise you're standing at the door and waiting for a miracle
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September 16, 2024
Excellent pvz, the girl is very pleasant.
Special thanks for the fact that you are a "dog friendly", let us in with a dog🥰🙏
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December 13, 2024
The second day I try to pick up the goods, I constantly have a technical break for 15 minutes, and today I arrive half an hour before closing and the point is generally closed
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January 8
Polite staff, fast service.
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November 28, 2023
A good pick-up point. There was no queue, even though it was in the evening. The woman on the issue consulted about the return of the goods.
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August 27, 2024
It was closed at 20.50.
What kind of service 🤷🏻♂️
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1
November 2, 2024
Super! A great girl at the point - the best! Keep it up !
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September 23, 2024
No matter how I arrive, it is closed for acceptance.
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4
1
July 21, 2024
It's not the first time I've come, the person is not there
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2
May 22, 2024
Everything is convenient, accessible, transparent, culturally, fast,
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August 28, 2023
Excellent pick-up point. Cool employees!
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1
November 2, 2023
Point as point, the main thing is that there are no queues. Polite communication.
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2
June 4, 2024
Everything is healthy!
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October 29, 2023
Employees credit
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2