Today we came to pick up the parcel, the door is locked, there is a piece of paper with a phone number on the door on tape. Okay, they called, but they didn't answer the phone. As a result, we stood for 20-25 minutes. I came, I didn't say hello, I didn't apologize, I did a favor. I understand that you might want to go to the store, write in a human way that you left, answer the phone. Why leave a phone number at all? Disappointed.