03/07/2025 I came to pick up the order in the evening, checked, it was damaged, I told the employee I refuse and left, I'm looking now the order has been received... I'll say this, all the employees were good before that, but why did they hire him?.... Now go to the PVZ and find out what he didn't cancel and I'll waste my time
If you are looking for a good PVZ, then I will not recommend it.
Terrible PVZ. Don't waste your nerves, it's better to order a parcel to another pick-up point. I was with them on 06/29/2024. The issuing officer was calmly smoking on the porch, I went inside, there was no one there. I had to wait until the employee finished smoking and returned. Upon his return, the employee passed with a sullen look and did not even greet him. Then he communicated very rudely. He refused to provide a book of comments and suggestions (and this is already a violation of the law). In general, a bad pick-up point. I do not recommend making orders there, so as not to spoil your mood.
There is practically no queue. If there is one, then no more than two people. Quick service and refund. There is a fitting room and a free-standing table for unpacking orders.
There is a big disadvantage, since most of the customers are moms, and there is no ramp. It is very inconvenient to lift strollers with you, as a result there is no place to deploy at the top. This can only be handled if someone is with you.
A good convenient pick-up point, the employees are responsive. But there is not enough tape, there is just a knife for opening the parcel - but I have no idea how to wrap it back.