On 04/07/2025, I arrived at the pick-up point, but found that it was closed, although it was supposed to be open from nine or ten o'clock in the morning until nine o'clock in the evening. I waited for a while, but I couldn't stand it and contacted the main Ozone number. I was informed that the point should be open, and they have no information about its closure. I was offered to come in an hour or tomorrow. No announcements or notes were left stating that the point was closed.
I am extremely disappointed, because I came specially to receive my order. This is a sign of disrespect for customers.
11/17.24 we arrived at the pick-up point by 9 a.m. The opening hours are on the website, that the doors are stated from 9 to 21, no postponements or handwritten papers, that the pick-up point works on a different schedule on this date. We waited for 15 minutes, and no one showed up.
There are no queues, everything is fast and clear. I recommend spending a little more time on the road, if you have a queue at the point, and pick up the parcel quickly and without queues. Parking is right in front of the door.
A good pick-up point, there are no queues, everything is clean and tidy
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Ким Арнольд
Level 13 Local Expert
December 2, 2023
I did not use the delivery point, but I often drink Pinocchio drink on the benches, a great place to deliver goods, excellent logistics, two rings nearby, tram and trolleybus bus.
Keep in mind that if you think that everything is for people, then you have written - THERE are NO PACKAGES. It's probably expensive to buy ...
a trifle, but not pleasant.
The point is open until 20.00. Information on the Internet until 21.00. At the entrance there is a stingy A4 sheet with information that the opening hours have changed. No one even thought to notify the customers about this. Disgusting.