In general, the PVZ is good, but there is one THING
Although it is written that it is open until 21:00, in fact it works until 20:00 and closes even earlier. It's a bit of a shame when you don't have time to pick up the order before closing, because the PVZ decided to close ahead of schedule. Please have respect for people
Good evening, I would like to leave my feedback about this Ozone PVZ, first of all, I want to note that the location is very good, right next to the house, very clean room, operators do their job and duties well!convenient operation mode!!!
Good afternoon. Complaint about the Ozone issuing point in Vitebsk Smolenskaya str. 1 k1.
The seller refused to let me into the pick-up point and issue my order. To my requirements as a client of the company, to receive a service- to pick up the paid goods, I received simply ignoring from the employee.
I ask you to take measures on this occasion. As a client, I have fulfilled all the conditions of the offer and I want to receive the declared service.
Perhaps I should have called the police and written a subsequent statement about the violation of consumer rights or about the possible appropriation of goods. And then I look at the item does not want to work with the service at all, in my opinion the feedback from customers is more than detailed!
October 5, 2023
Hello. I would like to leave a complaint about the Ozone issuing point. I stood under the doors for more than 20 minutes, while an employee of the point saw through the window, a leaflet with the inscription acceptance of goods hung on the door. I didn't even have time to check the product, it was already noted to me that it was issued.
Отвратительный режим работы, приём товара больше 2ух часов, закрывается раньше времени в 19:30 вместо 20:00
Женщина игнорирует стуки дверь видя нас в окно, несколько человек не получили свои посылки, из за её не ответственного отношения к работе!
I liked everything, the order arrived quickly, the managers are polite, the place is clean.I liked everything
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Алина Кузьмич
Level 5 Local Expert
November 30, 2023
Hello. I would like to leave a complaint about the pick-up point.Smolenskaya, 1 k1.
The working hours of the point are indicated on the website from 9:00 to 21:00, I came to pick up the order at 20:00, but unfortunately, the point was already closed. I really hope that I will be able to pick up my order after all. There is no desire to place more orders for this item. Thanks
Сотрудник пункта выдачи не была на рабочем месте. Пункт выдачи был закрыт! Режим работы с 9.00, обман! Пришлось заходить за заказом 3 раза в течении часа.