a wonderful store, a large assortment, many books, and many wonderful authors like Anna Jane,Asya Lavrinovich, Victoria Pobedinskaya,Kristina Stark, and many others, I often go in and buy books to read!!
I am a regular customer, the last order was for 130 rubles, Six books. One book came with a crumpled cover and the pages were asked to be replaced, but they REFUSED, and I asked for a new one, but they refused!
They only gave me a 5 % discount on my next purchase , despite the fact that Pen has a 7 % discount - 😂 the absurdity of the situation
Wentz ordered the next book on ozone for 22.75 rubles, in OZ it is about 45 rubles
Draw conclusions‼️
I don't recommend it.
We did not buy cheap cookies, OZ slipped a slip ((((. The box was sealed with ordinary tape, there were few cookies inside, i.e. they obviously took a cookie from each department. The cookies in the box were broken. I don't understand how you can treat regular customers like this?! Someone tried cookies for almost 27 rubles, and then they were taped up. Thanks! I'm shocked, I didn't expect anything from the OZ store at all(
One day I came to buy school supplies, bought everything and put it in a bag, but I forgot the compass at the checkout, half an hour later I came, I thought that everything was already lost, but the kind and honest staff saved it and gave it to me. Plus, the store has a very large assortment. 5 stars - definitely!!!
spacious, clean and tidy. the eye rejoices in the exhibition of books. the staff is very friendly and welcoming. I usually make an order through an online store, so I wasn't looking for much in the store. but rest assured, they will help you find what you need.
The prices in the window do not correspond to those in reality. I bought a notebook, the price was 18.76, they punched it at the checkout and said it cost 22p
The difference is small, but still unpleasant!
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Мария
Level 5 Local Expert
October 2, 2023
The store is beautiful, just like any other store in this chain. Sellers and consultants are very nice and know the product well, they can always tell you what or advise. A large selection of stationery and books, you can get stuck there for a long time
A good store with a large selection of books (both fiction and textbooks). There are also board games, cute souvenirs, cosmetics, sweets and more in the assortment. The choice of all this is wider in the application, plus you can order it in a convenient store and pick it up within five days. There is a discount program: the discount percentage depends on the number of items purchased in the last 12 months, while small things are also counted. The maximum percentage is 12, but for some categories less.
The only drawback: some books on other sites can be ordered 1.5-2 times cheaper, so it's better to check before buying or wait for the sale, if not urgently :)
Not a customer-oriented company. On the 90th day, the gift certificate is no longer working, and a written request for an extension of the validity period is offered to go to court. I do not recommend this company.
Attentive sellers, the goods are on the shelves and neatly laid out.
I found the product through the website, and it was the only one in this store, the sellers helped me find it on the shelves
A bookstore where you can find the books you are looking for, and just pick up something to read. There are also various other products in the points of OZ, some food that is not available on the shelves or some useful gifts
The cashier Vladislav was rude, refusing to collect the order, all the items of which were available in this store.
K - cashier
I-I
K - "It doesn't work that way. You're being stupid, and what have I got to do with it?"
I - "Who's being stupid here?!"
K - "If anything, there's the door"
The complaint has been left. If there are any sanctions against the cashier, inform me - and I will change the review, because I have been using the services of your store for several years, and there were no complaints before that.
There is everything you need for happiness, even Sapkovsky. And if something is missing, you can order it) The young polite staff is knowledgeable about the products that are presented in the store.