Oz
231 review
November 1, 2022
Today I went to the store to buy nachos Delicados chips, as I do about once a month (it just so happens that these chips are only available in the oz store chain). The price was pleasantly surprised - they became cheaper by one and a half rubles. And Cola Zero has fallen in price from 2.6 to 2 rubles. I took two packs of chips, a bottle of Coke and went to the cashier. In general, there are several cash registers in the store, and one or two always work, although there are always 5 people in the store. One cash register did not work, a man stood near the second and looked at something, and 3 people stood on the third and there was a cashier. That's where I got up. When the queue reached me, the cashier said that he would not serve me, because I got in out of line and asked to get in line, just at the cashier's desk, where initially there was neither a cashier nor a queue. Like, I got in a queue of three people at the checkout where there is a cashier, and this is wrong, because I have to get up in the absence of a queue of one person and a cashier, what would be right? This is nonsense and nonsense! Apparently, your sellers feel the power, because he was categorical. I explained to him that with his bickering he was wasting not only our time, but also the time of people in the next, as it turned out, general queue, to which I was again asked to stand in the "general" queue, which at that time already numbered 6-7 people. I didn't have time to explain anything to an inadequate person or ask the manager to come up and solve the issue, because it takes about 15 seconds to punch a couple of packs of chips and a bottle of Cola (if you have intelligence and skills, of course). I did not resist, although I really like to solve conflict situations, especially when I am right! It's just that my wife was waiting for me with a baby in a stroller, and spending time with my family is much more pleasant than buying something in a store where employees are not even taught to distinguish between business and personal impulses / urges to show their importance! My foot will no longer be in the oz store chain, and I will continue to buy the necessary goods in the form of books not from you, but in other stores where nonsense is kicked out by the ss... with a rag. Bon voyage!
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June 26, 2023
There are kilometer-long queues before the start of the school year, and so it is very convenient when there is a store at the exit from the subway where you can pick up goods
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December 6, 2023
It's a good store, but there are a lot of people! A large assortment. Clear.
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August 14, 2023
Excellent staff, very attentive and polite. I am very happy with my purchases. Thanks!
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3
August 7, 2023
A normal store. My wife orders through the app, I pick it up after work. When there are holidays, of course there are a lot of people there. But the queue, as a rule, resolves quickly.
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3
November 7, 2022
The range is wide, consultants and sellers are friendly and polite. I recommend visiting when choosing a gift for any holiday.
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February 7, 2023
It's a great store. You can buy books, postcards or something else, for yourself or as a gift to friends. The service is decent and fast.
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March 8, 2024
A great store, a lot of literature, as well as other useful goods. In general, you can buy something to read and what to crunch under the reading material 😀
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2
February 17, 2023
A great store. There are many interesting books. A variety of games. Paintings by numbers and diamond. You won't regret coming in..
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3
May 22, 2024
books are good, and it's even better to stand in line for 30 minutes when the school year begins for children
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July 21, 2023
It has become a completely inadequate place. I came to pick up the order, so the brainless young sellers absolutely did not figure it out and one "gifted" called security, and then she apologized herself and the policeman who took us to the department.
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September 4, 2023
An excellent range of goods and a choice for every taste , the prices are good.
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November 28, 2023
Everything is very cool, but this point just has giant queues, two ticket offices are definitely not enough
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May 14, 2022
A good bookstore, there are not only books, but also comics and all sorts of little things, plus a convenient application through which you can order everything you want to the store and come pick it up
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July 22, 2024
Incredibly long queues, especially in September.
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October 11, 2022
When the buyer visits the website or the application, he sees the price of the product with a discount, while immediately having information where to find the product in stock. Upon entering the store, the buyer discovers that there is no discount on the product and the product in the store is sold at full price. In response, the seller says that the store and the website / application are different platforms with their own prices.
In this case, why is the real price not indicated on the website or in the application next to the information "available in ...", provided that the purchase is made in the store?!
Why do I, as a customer, go to the other side of the city to purchase a product with a big discount, and find out that the product is in the store at full price?!
What right do you have to misinform customers?
The seller's argument: "Have you read the user agreement?" is not an argument!
Do you think at least one of your customers reads the user agreement before buying a product from you?
Either describe two situations and two prices, or let's buy the product at a discount, and not wait a day after ordering in the application so that the same product is put in my package.
Take an example from other well-known retail chains, which immediately have the following: online price, in-store price.
Please write me instructions on where I should find information that the site/application and the store are different sites with different prices. Thanks!
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January 26, 2022
Always polite staff and very clean inside)) I like the management 's approach : they take an employee out into the hall in a long queue , which is convenient ) + your cool app
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January 28
Good choice)
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February 9, 2024
I advise you to do a lot of useful and high-quality things for your price!!
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2
December 26, 2022
Excellent chain of stores, books and gifts 🎁 I recommend 👌😉
#leadminsk #lead #feathered presenter 🕊️🎤
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December 25, 2023
Sooo polite staff! A good assortment.
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October 18, 2022
There was a lot of choice, we found everything we needed, but we also stood in line for a long time. The location is convenient, right next to the metro
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February 6, 2024
We come to look at the prices and leave... A large selection of new books. Lots of little things and gifts
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May 25, 2020
Oz itself is a great bookstore with all sorts of cool stuff. The advantages of this particular Lake:
✓ Friendly staff who will show and tell you everything if necessary
✓ convenient location of goods in several departments
✓ located near the Heater, just get off the subway - and here it is
✓ very beautiful and lamp design of the store
I've highlighted only one minus all the time: guards and consultants are closely watching you in the Lake so that you don't steal anything, and it's annoying
And so, the best shop with all sorts of junk in the area, I recommend 👍🏿
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August 7, 2024
I'm not very. It's cramped, messy, and not cozy.
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October 7, 2021
A great store with good staff. A fairly wide range of products. Affordable prices. Consultations on availability will always be offered. They will help you search in another store-if not in this one
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3
June 15, 2023
The store is great, near the subway, but there are always long queues, which is frankly annoying
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December 7, 2024
My favorite bookstore!
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June 24, 2022
I always buy Books there)There are very friendly guys working there, they will tell you, tell you and show you!)I recommend it!
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August 10, 2021
I was completely delighted with the store and the service, the Consultants are just lovely, they helped me find everything as quickly as possible without wasting time. They were greeted with a smile at the checkout. It's a small thing, but it's nice.good mood for the whole day.
Good luck and prosperity to the store and employees!)
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August 2, 2023
A wide range of products!
There is a subway and parking!
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June 25, 2021
It's a cool place, there's a lot of choice in board games, books. When the school year begins, the store has what you need, as well as a good choice for gifts to your loved one.
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December 30, 2020
I really like this store! Friendly staff, with whom you can consult in choosing a book, besides, I really like that you can leave an order on the website and wait until it is delivered, and payment is made upon receipt of the goods. Once I urgently needed a gift for a person, I ran into OZ and bought a thermos, a book and a cute chocolate bar in fifteen minutes! The only thing that can be reduced is a very poor selection of educational literature (it's really bad with this, you have to go to an academic book) and inflated prices for some books, you can find books much cheaper, twice or even three times.
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August 12, 2023
An excellent bookstore, at reasonable prices.
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August 7, 2021
My favorite store is books, cosmetics, appliances, and everything else! it is very convenient that you can order something from a huge selection of goods and pick it up tomorrow!
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September 22, 2023
Fufufu, a bad store! There was no book that my darling wanted! In short, the store👎👎👎
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3
July 7, 2022
Everything is not cheap (I ordered delivery - they changed the date, then they carried it forward, then they abruptly notified that the order had arrived and I had 3 days to pick it up, just when I did not count on finances... In short, the impression is not very good.
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April 24, 2022
There is always a queue on any day , at any time of the day , there was a similar one on Grushevka, the same situation, I think it was logical that both of the 2 cash desks would work, and not one and a queue of 10 people
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September 27, 2023
In this store, you can buy things for school that are difficult to find elsewhere.
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3
May 30, 2021
Good staff.
Pleasant service.
A good assortment.
I also picked up an order from an online store.
It is fast and convenient and the prices are good.
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4
January 7, 2023
The staff is very polite. A large selection of different products.
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3
September 15, 2022
A great store. In addition to books and educational literature, there is a lot of stuff for teenagers. The seller was very nice.
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January 19, 2022
One of my favorite stores, there is always everything and very competent sales consultants, thank you)
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December 14, 2021
A convenient good store with polite staff. I found a book on ozz that I've been chasing for a long time. Thanks to the store)
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March 4, 2024
A good range of products
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September 11, 2023
Favorite book and gift shop
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March 23, 2024
A good assortment of books
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June 14, 2022
A small OZ, from where I constantly pick up orders from this site.
To a greater extent - polite and tactful staff, a wide range of goods and small queues, if we are not talking about the school office in the month of September-October :).
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October 28, 2023
A good store and there are enough books on sale
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January 5, 2024
I was here again, we justified our trust again!!
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