The range of books is diverse, from novelties to classics, so everyone can find something to their liking.
The store staff was very friendly and helpful. They were happy to help me with my choice, offered interesting recommendations and shared their impressions of the books.
There are no complaints about the point itself. The staff is polite and friendly.
However, I ran into an unpleasant situation: prices in the store and on the official website of the chain differed by 20%.
In response to my question, the staff explained that the online store and the mobile app are separate platforms with their own products and prices.
At the same time, at the checkout, I was asked to scan the QR code of this particular application, which caused confusion, because, according to them, it is not connected to the store chain.
I did not find any information about this on the product profile in the application.
This company's policy leaves a negative impression. I advise you to check the prices in advance and not to trust the information on the website or in the application.
I chose a book, I had only 200 rubles with me, to which the consultants told me that they had no change and offered to walk to the store to split this amount
And when I said I wasn't going to the store, they said I couldn't sell the book.
Since when, if there is no change at the checkout, then the client should run to the store and change the money, and not consultants should look for a way out of such situations?!