A few photos and our impressions. The connection in the territory is stable.The hotel is modern with amenities in small things.There is a well-groomed area for sports walking enthusiasts. The staff is attentive, friendly, solves issues promptly, there is a guard at the entrance. Parking for vacationers' cars on the territory behind the fence. The food is delicious, interesting and varied. 3 types of meat, lots of vegetables and fruits. There are a lot of sun beds and umbrellas from the hotel, everything is comfortable.
We are resting from May 21, 2024 for a week.
The hotel is located in the center of Gagra. Park, market nearby, minibuses.
The whole staff is very polite.
They were settled ahead of time. Huge, bathtub, room itself, balconies. Safe, kettle, TV. The new hotel is being landscaped with palm trees. Heated swimming pool. Sun loungers, swings, cozy sofas.
Of course, a separate respect for the kitchen. How delicious they cook at home. If it's pilaf, then it's pilaf, if it's stew with mutton, then it's stew, if it's baked fish, eggplant, peppers-it's delicious in a Caucasian way.A variety of hot dishes, salads. Minimum of sausages.
I've been to many places, but like here, healthy, healthy food pleased and surprised me. It is rare to find such a thing anywhere.
We had a rest from June 8 to 18, 2024 (4 adults and 2 children).
The hotel is located in the center of Novaya Gagra. He has been working for about a year, there are minor flaws.
The rooms are wonderful and large. The furniture and plumbing are new.
Upon check-in, there were 2 beds in the room, and a third full bed was added for the child.
Upon check-in, a bottle of drinking water, tea. Soap and shower gel are applied daily.
There is an ironing board with an iron on the floor.
The staff is responsive, requests are fulfilled, and a wonderful animator girl works at the hotel, she tries.
There is no cleaning in the rooms, they take out the garbage. Linen change on the 7th day.
The food is full, the breakfasts are beyond praise, for lunch and dinner you can always find something to eat, but not always tasty.
Heated pool (too warm for summer).
The beach is urban. The sea is gorgeous.
About holidays in Abkhazia in general: stock up on polysorb. Everyone has rotavirus. No matter who we talked to, everyone was hooked. My daughter had to drip (we went to the hospital).
The pleasant thing is the minimum distance from the sea, the rooms are really large, there is a table and a wicker chair on the balcony, a heated pool, but in the heat it is not very comfortable. Special thanks to the dining room- everything is always fresh, always fruits and vegetables, salads without dressings - which is convenient for any stomach- any sauces are offered. Cottage cheese and butter are not tasty at all - change the supplier. The staff of the dining room as a separate art form, great hospitable guys! That's all the advantages🤷
A hotel guide, you can not count on him, this is a completely useless position in the biblio-globe! She couldn't solve one elementary issue with her luggage at the airport! The employer, why pay money to a useless employee, Google can handle it without them. The pool is very cool, but it is open from 9-00 to 19:00. There is nothing on the territory except the pool surroundings. Reception is also a separate kind of art - they typed it, they didn't explain how to work at all. They don't know anything, they don't move at all, they don't check anything: we might not have handed over beach towels (by the way, they are paid, 250 rubles for the entire time of arrival at the hotel), bracelets, no one needs anything, not a single entry in the magazine, they count on the decency of tourists. There is only one thermometer for the whole hotel, they gave it to some room and that's all, it's not clear where to look. Well, for a snack, the maid team- wow, fighting, especially the eldest- don't put a finger in her mouth, it feels like she came to visit me. There is really no cleaning, towels were barely asked to be changed on the 5th day (although they should be changed on the 4th!!!) They're all yellow, although everyone is shouting that the hotel only opened this year. They don't have a list for entry, exit, work on the boom (((( We went to fortune, for 6 nights 7 days 73t. for two. The full package for the same number of nights is 169t. Sorry for such a service. I don't even want to go to them anymore, I'm not impressed at all. All the praise is unfair. The sea is great, umbrellas and sun beds are free, the Ferris wheel is also free for the residents of Malibu, no one told us about it. There is no animation! Rotovirus also catches everything. The day can be deleted from the rest.
We had a rest from the end of August to the beginning of September.
Number.
The room is spacious, the air conditioner is well located - above the front door, there will be no blowing on you at night. It works around the clock, maintains the desired temperature, the remote control is mounted in the wall. In the room: kettle, cups, glasses, refrigerator, stable Internet, balcony. Beautiful and stylish furniture.
The hotel and the beach.
+ Excellent location, close to the sea.
+ There are always free sun beds with umbrellas, free of charge for hotel guests. At 19:00, the sunbeds are already being collected.
+ The sea is clean, it did not get cloudy even during strong waves.
- The hotel has already "bloomed", pockets of mold form on the walls in the halls, and an unpleasant smell emanates during the day in the heat. The halls on the floors are not air-conditioned.
The beach is pebbly, someone walks in aqua juices (crabs), someone does not. For example, I was comfortable without them, the stones are smooth. Next to the sea, aqua juices cost 600 rubles. (2024)
Service / Number.
Cleaning: replacing shower gels, shampoos, soaps and sometimes mopping the bathroom floor. That's it. The hotel room is covered with carpet, it was not vacuumed during our entire stay (8 nights). Three poppy dryers from previous guests were found under the bed :)
Meal.
We liked the food. I hope the hotel will continue to keep this bar.
There are always tables available, even during rush hour. Lots of fresh and delicious vegetables, herbs, olives, quail eggs, omelets, soups.
Excursions.
Tour operators sit to the left and right of the hotel and offer excursions. The prices are the same everywhere (!), we took from the one who works on the right, a very nice girl)
The system for buying excursions is as follows: if the full cost of the excursion is 1,800 rubles., then when you buy, you pay the agent only 600 rubles., he issues a boarding receipt, you pay the rest when you get on the tour bus. This is convenient, since rotovirus can suddenly overtake you and you will not lose the full cost of the trip. If you call and warn me in the evening, then the date can be postponed and then without losing money at all.
Advice! Do not buy many excursions at once, it is better to take one at a time, there are always places, there are a lot of travel companies in Abkhazia in Gagra!
Rotovirus.
There are pharmacies everywhere, there are many of them and they are within five minutes of availability. Some work from 8 a.m., most from 09:00. I had this adventure (rotovirus) for half a day, recovered in the evening and then entered the usual rhythm.
PS
Out of the unpleasant. We had an early check-out and in the morning the hostess met us at the reception in a very drunk state, we were crazy.
Wonderful hotel🙂 Very friendly staff. I had just a wonderful modern two-room suite. Cleaning is daily. Three meals a day: everything is delicious, homemade, fresh vegetables, cottage cheese, etc.
we rest here from September 3 to September 13, we read a lot and searched for reviews of hotels.they write more nonsense , they arrived at night on the 12th and came to the hotel of the guard of Sergeyiz Tula resperk .He offered us a couple of sofas and put the car in the parking lot .already in the morning at 9 a.m. we were in the rooms, too, respect a girl like Julia.the rooms are gorgeous, large, everything is in the rooms. Our rooms with sea views were generally cool.there is a pool, and in the evening you can sit by the pool, there are rocking chairs , tables and armchairs.the food is excellent in principle, but the buffet is not just for fun, the usual 3 meals a day is far from the buffet, but everything is delicious and edible.
Well, let's start, the wifi is very bad, everything in the dining room is raw! yes, the furniture is good, but somewhere the wallpaper is moving away, somewhere the ceiling is sealed with gbl, towels for washing are changed once a week!!!! towels for the beach, you pay money for them, first they tell you that you are now taking towels, giving money, then you give towels and they will give you money, in the end it's not that it's not the other, the room was not cleaned from the word at all before check-in, mosquitoes are smeared somewhere, spots on the floor in the toilet, it's Just ugh!okay, plus there is something not far from the sea.
the bed linen is stale, it stinks of some kind of sweat, the Internet was constantly cut off, no one can do anything!!!!
I do not recommend this hotel. Check-in - there is no early check-in, at least nothing was offered, so I had to wait in the lobby for 3 hours. They checked in and went to bring sheets, towels, etc. to us until nightfall, that is, they could not immediately prepare everything for check-in. Food is a separate kind of art! We were surprised by the name of this place - the restaurant! this is the most ordinary dining room, you had to ask the tables to be cleaned,
you take the dishes away yourself and the most interesting thing is to register as if you were a schoolboy in the cafeteria. The food was 3 meals a day, but they went to the toilet 2 times more often, stopped eating vegetables and fruits and became easier, most likely they are poorly washed. Staff... as if we owed them something, it was not just the lack of a smile, but as if we should serve, not them! But of course there is an exception, we really liked the young girl in the dining room, friendly and friendly. The pool always stank, one day there was even green water in it. The beach is nearby, but the hotel's sun beds and umbrellas were missing, we had to go to another hotel for this, where we were told that our hotel had all this and we had to go back, although we had nothing. There was no animation, only children were entertained, although according to their schedule there were discos for adults too. The animator ignored us altogether and bypassed us without offering anything. There was a very interesting schedule - exercise after breakfast, but after breakfast I just wanted to go to the toilet, and not do water aerobics, who does sports after eating! The location of the hotel is opposite the construction site and the Ferris wheel, noisy from morning to night. I liked the room because it is spacious. There is no tea or coffee in the room, but there is a kettle! They clean up the trash every day, but if you put a do not disturb sign, they will come in anyway, no matter if you are dressed or not. Bed linen and towels are changed for 7!!! a day, they asked to replace it on the 4th day, because we are moving out on the 8th day and there is no point in changing the linen on the last day, but they refused us! But they were replaced the next day. The whole hotel is stuffy, there is a sauna in the elevator and an unpleasant smell of people sweating there. The hotel does not have a sign, so the locals do not know this place, it is necessary to describe what is around. And the cherry on the cake! There is no ordinary drinking water anywhere in the hotel, neither in the dining room nor on the floors, in the room in the bar they initially put one and a half liters of water and that's it, you have to go buy yourself. We did not choose this hotel ourselves, unfortunately the chosen hotel in Pitsunda did not open and everyone was sent here from there, if you do not remember this hotel, then you really liked the rest outside it.
I didn't like the hotel. It's not worth that kind of money at all. Room cleaning is just about cleaning up the trash. In the dining room, the food is monotonous, flies are always flying, the cook puts on local music at full volume, which is just already tired, why can't you eat in peace?! The pool was often dirty. Of the staff, I liked only the guard, who suggested where the dining room was. There is a construction site nearby, so there is a lot of noise. The animator's music doesn't change at all, as if the record is stuck.
At first glance, everything is fine, but before 14 hours they would not check in, there were two of us (women), no one clarified whether we were familiar or not, they give one room with one bed referring to the workload, while even wondering what's wrong, and if you give an additional duvet cover, then pay separately,so I give the hotel one star
The hotel is not bad, but the food is disgusting. There is no cleaning at all. For 9 days, they did not clean or change the linen at all. They asked for a cleaner and left a request for cleaning at the reception, but it did not happen. They caught rotovirus, were treated for two days, although they did not eat anything outside. So this is the kitchen.
Классный новый отель. Басеин супер. Самая вежливая охрана. Рядом огромное колесо обозрение. Отдыхали с 5 по10 августа всей семьей очень понравилось. Рекомендую.