bedbugs and tubby rooms but otherwise just like everywhere else
It doesn't pull at 5 at all, another minus is that if you leave the room, the electricity turns off and not the air conditioner, not the refrigerator will not work, come back and there is hot water in the refrigerator and the heat in the room, and so we come to the sea to sit in the hotel.
D/day to everyone. We just got back yesterday. Now the hotel has the name Tron. All four of them were ruined from the very beginning by the dirty and extremely rubbish carpet in front of the room. And the garbage is next to our loggia. The window door did not close and the telephone for communication with the staff was out of order. I had to go figure it out. The carpet was vacuumed only near our room and that's it. The remaining 9 days.It's never even been cleaned. Naturally, small debris has accumulated again, we have already pushed it away from our door with our foot, if possible, so as not to drag it to the room on our feet. The bed has never been changed. To wipe the mirror in the bathroom, I had to call the cleaner and explain on my fingers and show where to dust and wash. The furniture is all the way down, it feels like it was standing in water 10 cm. the bottom on the doors has moved away. The refrigerator could not be adjusted to turn on. As they write in the comments above-yes, indeed, shampoo and gel were put on only once and for once for two, and because we were assured that the gel was put in the hotel every day, we simply did not take it with us on vacation and were left without it as a result. Special thanks to Svetlana, if it were not for her, then the rest of such impressions would be completely spoiled. My husband and I are of the opinion that we will not go there anymore.
We went in July, the territory is small, the sea is two steps away, the food is varied, that's all the advantages!the cleaning in the room is bad, or rather its absence, the bed linen has not been changed more than once in 8 days, you need to ask for toilet paper at the reception, the floors are in sand and they are washed every four days, ants...from entertainment only for children, for adults, boredom is mortal, sitting by the pool in the evening we watched and envied the neighboring hotels, that's where it was up to adult entertainment....In general, the hotel for couples with children will be just,,, and I will not set foot there anymore!!!
I don't advise anyone. Dirty dirty rooms (they even put us in a room where there was vomit in the sink from previous guests and ashes on the bed). That the room is cleaned, that there is no difference. There are dirt and dust layers everywhere. There are bedbugs in many rooms. The dishes in the dining room are dirty! It is better not to walk barefoot on the beach and not because of the pebble beach, but because of the danger of injuring your feet from debris that you will not immediately see. I recommend not going to the spa at the hotel if you do not want to damage your health. There is a small fish in the sea that bites. Many guests have diarrhea on the 2nd day of their stay, which lasts the entire time of their stay at the hotel. The only plus is the helpful staff.
A cheap hotel. Animation : volleyball and showtime. Alcohol: there is - it is bad after it, for example, after blue there will be a blue tongue. Sun beds: old as if they were stolen. Disco at the bar by the sea: Turkish, Russian, English. I noticed the hands turn on the top 2 times ahah. Rooms: I got caught with a normal mattress, but I don't care about the rest. Although there is a bathtub, well, I like the bathtub more than the shower. The hotel is suitable for those who travel only on excursions or lie only on the room. The sea is warm here.
We had a rest from August 31-September 14. Dear Russians! Do not buy tickets to this hotel. We have never rested in such dirt and garbage. 3 people were accommodated in a double room. A cot was pushed in for a ten-year-old child, removing the table. an armchair and a bedside table. All this has migrated to the bathroom. The pillows rested against the sconce switches, so they turned on all the time at night. There was a 30 cm gap between the beds. The furniture is all dirty, half broken. The bed linen is gray-gray in color. Changed 1 time in 2 weeks with a scandal. The towels are dirty and unwashed. changed 2 times with skadal. Room cleaning in 2 weeks only 2 times. The sewer drains in the bathroom were cleaned by my husband, pulling out a braid of hair as long as his arm. The curtains are dirty, torn off by half. No one at the reception reacted to our complaints, they were just rude and rude.In the restaurant, flies land on open food. The napkins and tablecloths are dirty, stained and washed to holes. The juices are diluted so much that it is impossible to drink (water). Everyone in the hotel suffers from intestinal infection, from children to adults. There were bedbugs in several rooms. Plus, you can put it for vegetables and fruits, they were in abundance. The sea is located two steps away, but the beach loungers are broken from time to time, the wooden paths have rotted, nails stick out of them. There are 4-6 sun beds, one broken umbrella, there is nowhere to hide from the sun, so the beach was empty at 12:00. The playground was never cleaned, as was the entire hotel. Nearby, through the fence, there is a hookah bar. In the evening, there is nothing to have fun with, except for gatherings in the lobby. This five-star unwashed bedbug is not intended for recreation, I can give this hotel 2 stars at most, it does not deserve more!
I stayed at this hotel in early June! We came with friends and a daughter! Of course, the hotel does not pull 5 stars at all (((( three plus yes!!! Of the advantages , this is that the first coast , its own food and its own food, it is many and varied , but since we are not particularly picky about food , it does not matter to us! I have previously vacationed in Turkey 4 times once in 4 arrivals, But much better than this hotel! Unfortunately, I have not read reviews about the hotel , sometimes you just read bad reviews, you go , and there seems to be nothing there !!! But the previously written reviews match with this hotel!!! The rooms are not cleaned, you can say at all! We changed the towel and took away the garbage for 4 days! I went to complain to the reception , they say it can 't be ((((((( then we had a fight and finally they cleaned it more or less ( Water is in the room only upon arrival , they don't put it anymore ! I was faced with this for the first time ! Even at 4 stars. Water was put on a person every day! All bath accessories too ( gel shampoo ) only upon arrival! Don 't bet anymore ! I asked , they said further in the dispensers ! And there , diluted with water , it is not clear what !! ? Refrigerators in the rooms for visibility! Everyone complained that they were of little use ! They made excuses that this mini bar is not for cooling! The territory is very small! A children's pool with a slide that only works for 4 hours! 2 before lunch and 2 after ! The pool in front of the adult restaurant! The beach bar! That's the whole territory!!! Who likes to relax on the territory of the hotel!This is not for you!!! There are a lot of children !!! There was no animation, the composition of the animators has changed in the last 2 days! It seems more or less !!! They claim that this is Belek , but it is 25.30 minutes from Belek village ((( and there is nothing special in the circumference !! Something like that ! Three plus here or 4 minus and that 's because of the first coast ! Even sitting in the hotel, we envied the neighboring hotels! You could always hear how great it was there)))The price is like 5 stars, and the quality is .........!!!! Well, it should be noted that the guys at the reception are polite!!!
Turkey is Turkey. Nothing changes. The attitude towards Russian tourists in terms of room allocation is disgusting. As always, our rooms are the worst, the smallest. The best for the Americans, then for the Germans, then of course for their Turks, but for us some kind with a terrible look. Good rooms will be empty, and we will live in a small and not comfortable room. Even Belek, even Marmaris, even Antalya.
A good hotel, decent food, the sea is very close, the service is the same, the recommendation to the hotel is to change the animators (they are not visible, it is very boring), and replace the sunbeds with new ones - the ballet is super! We had a rest in September 2019
-: It's time for the hotel to be renovated, the cleaning is not very high-quality
+: the food is varied and delicious, the chefs and waiters are very pleasant, the animation is excellent, the children's animation is excellent, the beach at the entrance to the sea is more pebbles than sand.
Bedbugs in the rooms hint at a present to get the best rooms. The furniture in the rooms is from the Soviet times of old Russia
The room cleaning is good.
A restaurant as a dining room is far from a restaurant, but it is tolerable.
The small territory of the hotel +
The sea is nearby.
The staff service is good.
Apparently, the head is seduced by the state of affairs at the hotel.
We need a constructive approach to the situation at the hotel. Your personal, Mister, participation in small things will help your business.
We were on autumn vacation. They feed normally. WiFi is available on the beach, but not in the rooms that are further from the beach. The 3* rooms have a terrible bathtub without a curtain, half covered with glass, all the water on the floor. The animation is weak. There were many Russian children, they were not bored. There are slides, there is ice cream, the beach is good, the sea is super.
The hotel is price-quality. Close to the airport, 1st line, compact area, good animation, good food. The rooms need to be repaired, but not critically.
See original · Русский
3
2
ОА.
Level 9 Local Expert
October 25, 2019
The hotel does not match the stated 5*, small territory, old furniture, torn and worn beach towels, disgusting wine of only 2 types, red and white. There are no toys in the children's club. There were bedbugs in some rooms, I saw photos and videos of eyewitnesses. The sea and the beach are good. There are enough sun beds. The animation is so-so. For comparison, we went to the neighboring 5*. This is heaven and earth, of course. But there the price for the tour is much higher. For this hotel, a solid 3* or a stretch 4*. Thanks to this house, but I'll go to another one next time.
We had a great rest! The rooms are certainly not 5 stars, adjacent, small, the audibility is very good. But we didn't go to the hotel room, everything was fine, the price-quality ratio is optimal
Disgusting hotel, very poorly cleaned, it's not a 5 star hotel!!!! Maximum of 2 stars. The hotel sounds too loud!! A nursing home!!!! That's the right name!!! The bed is changed once a week, the floors are not washed. One plus! Friendly staff.
The hotel is old, so the rooms leave much to be desired. But access to the sea and the best kitchen (a solid five for the chef) compensate. I recommend it to couples with children. There is a special children's kitchen, animation, swimming pools.
It's dirty. In the rooms, the floors are "washed" for visibility. Dirty mirrors, balconies, and furniture are covered with handprints. Towels are replaced daily, bed linen is changed 2 times in 9 days. The food is normal, the sea is nearby, pools, slides, but it's not 5 stars. Budget 4.
The territory is small. There is no variety in food at all. But they weren't hungry. There are just boors working at the reception, they don't pay any attention. Upon check-in, they were given a room card and said something in Turkish. No one said where to go. Somehow they explained that we did not know where to go and a boy who knew three words in Russian came out and escorted us. The air conditioners were not turned on in the restaurant, only near the reception worked in the lobby.
The air conditioning was weak in the room.
Plus, the sea is close! But the entrance is not very convenient.
The hotel does not pull on the 5th floor. But the hotel is good for 4 people
The hotel is old, the renovation is terrible, the staff is rude, the food is not tasty and there is little choice, the pool is cold, the rooms are not cleaned (shampoo is put on once).All the guests are outraged and upset by the rest.We learned from local residents that the hotel changes its name every year.
It's a little dirty, solid 3, if you have problems, the administration immediately pretends that they are all bad with knowledge of the Russian language!!!