One of the advantages is access to the slope and a lift nearby.
The restaurant is expensive, but it's the same everywhere on the ski slope, there are no complaints about this
The apartments are mediocre. The water pressure is bad, the smell of sewage from the water and in the shower. The staff at the rest is super, and the reception and the maids are boors!
The slope is in terrible condition, not leveled, in the pits, the sand was rolled out all around, the snow was not laid. In the morning, the truck passed, this sand was leveled with snow-ride, kill yourself on the slope. The slopes are not marked in any way, nor are the trails. If you're driving, you don't know where you're going, whether it's red or blue
They were in the heyday of covid. Due to illness, I had to leave 3 days earlier, these days were paid for. The money was not returned, even partially, the situation was not smoothed out or settled in any way. They told me to write letters to the post office, but they still didn't return anything. There is no service
The impressions from both the hotel and the resort are disgusting, this is the worst ski resort we've been to
One star for the mountains that are beautiful
See original · Русский
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Максим Н.
Level 5 Local Expert
January 14
We had a family vacation on January 6-12, 2025. This is the second time in this hotel. The location of the hotel is great. I skied right out of the hotel in the morning and came back in the evening (you practically stop at Ski-depo)!!! The food (breakfast at the hotel) is excellent. The staff is beyond praise: friendly, friendly, caring, often with a good sense of humor (both at the reception and in the restaurant). Special thanks to the Administrator Nino. An absolutely professional employee, focused on a high-quality and complete solution to any issues that arise, whether it's postponing the booking date (the airline had problems), or problems with payments, etc. All our questions have been resolved!!! I was very pleased with the SPA area and the updated reception (after reconstruction). Thank you so much to all the staff, and SEE YOU SOON!!!
Convenient location. The rooms are clean. Good cleaning. The pool is very chlorinated. There are a lot of people in the spa. The hotel staff is trying very hard. There are many Russian speakers. The dinners are varied on the menu, the portions are huge. The breakfasts are full.