A wonderful hotel and the attitude of the staff. It was for the New Year 2023. A huge room almost in the center, in the building of the business center. Modest but delicious breakfasts in the lobby, delicious coffee throughout the day. An unexpected and very pleasant reception with Armenian sweets, cognac and champagne on New Year's morning... In general, I will definitely try to come back.
A very good hotel, luxury class service, I really liked it, I had a choice for a long time, very kind, hospitable and polite people, thank you very much, now I only stay there.
A wonderful hotel in the city center. Very customer-oriented staff. The host is super! The breakfasts are delicious. I stayed for two days, and I didn't even want to leave.
I really liked it, I was passing through, I was met at the airport, and then they took me back to my flight. My breakfast was included, and I paid for lunch. If there is a flight through Yerevan, I will definitely stop here.
Well-located hotel (close to the center), courteous staff, clean.
The windows overlook a busy road, it is quite noisy. There are no cafes/ shops nearby, it takes 7-10 minutes to walk.
We booked the hotel quickly to spend the night between connecting flights, choosing it on booking according to very high reviews.
At 10 p.m. we had to knock because there is no sign and we eventually walked into the door with the sign "House of Culture" and this is not a joke! In marble, flags of Russia, a map of Moscow on the ceiling, the logo "Moscow, I love you" at the entrance))) Come back in USSR
The rooms are large and clean.
we were in January 16-19.01.23, more precisely, we fly out of Yerevan at night.
the hotel is good, the room is more than 50 squares, comfortable with two children. Clean, cleaned daily. The location is good. The staff is all, without exception, very friendly and professional!!! Special thanks to Hovhannes
A huge clean well-maintained room for relatively modest money. Very attentive and courteous staff. We checked in early in the morning. Due to the small number of rooms, the hotel is very quiet. Everything was top notch, we'll come back again! Thanks to Manager Hovhannes!
Great location. This is the first time in Yerevan, but I have never met such an attitude. Wonderful kind girls work at the reception! We are always ready to help and suggest! Such a pleasant relationship develops from the attitude towards customers! I recommend it, it's uplifting!!!
In the evening, around 7 p.m., on January 3, my husband and child and I arrived at your hotel to check in. When we approached the reception desk, we found no receptionist, there was no one at all. And only 5 minutes later, a guard came down to us from the upper floors. Having dialed the administrator by phone, the GUARD tried to check us into the hotel. In advance, we looked at the prices for rooms in the Booking application, the administrator informed us on the phone of other prices, more expensive by 1000 rubles! The conversations and attempts to check in lasted 30 minutes. We were tired from the road and we wanted to rest. As a result, we found a solution and took a standard room with prices from the Booking application.
The room turned out to be dirty and untidy. There was a lot of dust, someone else's hair and even someone else's underwear. There wasn't even any toilet paper!!! A security guard brought it to us when we asked him if he could clarify its availability at the hotel or do we need to buy it ourselves?
The next day we saw the receptionist only in the morning when we went for a walk and at lunch when we returned after a walk. In the evening, leaving the room and returning back, the receptionist was also not in place, as she was not there on January 5 at 8 a.m. when we left the hotel. We gave the keys to the guard.
I am extremely outraged! I have never seen such terrible service in any hotel! Where has it been seen that the administrator was not at the workplace???? And the room is in such a dirty condition at a price of 3,000 rubles per day!!! I do not recommend this hotel in any way!!!