For an adequate price tag, it's just a great hotel!
Convenient location, comfortable rooms!
Soft beds, pillows, everything is clean, they do the cleaning, it's cool in a timely manner!
The breakfasts are delicious, good, for every taste)))
Samarkand we love you ❤
Nice hotel, delicious breakfasts. The most important thing is in the city center. The service is timely and high-quality. Thank you, we had a nice time. Special thanks to Shahzoda.
A nice hotel. It is small but very comfortable. Clean and tidy. The rooms are not large but cozy. The staff is friendly... And it is located almost in the center of the city.
The price is reasonable, the staff is gold, the bed is clean, the consultation is going to say that there is a place, in general, it is wonderful, the main thing is celandine. Some in other hotels
A wonderful hotel! Only positive impressions!
Spacious room with modern renovation and national motifs. Friendly staff, 24-hour reception. A great breakfast!
Yes, the location is not in the center, but it takes 7-8 minutes by taxi to the center.
There is a convenience store next to the hotel.
Nice cozy hotel , large clean rooms, good sound insulation, comfortable shower, comfortable beds. Well-developed infrastructure nearby, shops, bank, cafes, pharmacies. To the center by taxi 1.5 $
My recent experience of staying at the Art Samarqand Hotel was something of a nightmare. Despite the fact that I had booked a small room with a large bed in advance, I was met by a receptionist who claimed that there was a misunderstanding with the service where I made the reservation and all the rooms were already occupied. I had no choice but to take an alternative room on the ground floor with three separate beds.
When I entered the room, I noticed that ants were running around on the bedside table next to the bed. Despite my message, the receptionist waved me off, saying that this was not a problem, and assured me that the staff would fix everything now. Unfortunately, the ant invasion turned out to be much more serious than I had anticipated; the room was infested with ants, which made my stay extremely unpleasant. Due to my busy schedule, I could not change the hotel and had to endure this unpleasant situation for 2 days.
In addition, the carpet in the room was terribly dirty, and the bed linen looked unwashed and unclean. It became obvious that the cleaning standards left much to be desired.
The breakfast experience was also depressing. The "restaurant" where breakfast was held was uncomfortably cold, which made it impossible to enjoy food in a calm environment. The breakfasts offered were meager and did not meet even the most basic expectations.
In conclusion, my stay at the Art Samarqand Hotel turned out to be a disappointment, marked by a low level of cleanliness, indifferent staff and poor quality of services. I strongly do not recommend choosing this hotel for potential guests in order to avoid the disappointments that I have encountered. Avoid the Art Samarqand Hotel at all costs.
How are you? I do not recommend staying (2024, 12 months). From the spacious bed room where we lay, the smell of heaven blew our nose. After half a day in the room, ants began to swarm near the juice.
A good hotel. I really liked the administrator Salim. Responsive. Yes, in fact, everyone there is responsive. If I go back to Samarkand, I will try to stay with them.
Terrible wifi. The place is normal, close to the center. But when we were in 2024, there was a terrible repair of the road nearby, it was impossible to drive up by taxi. And they turned off the water and electricity for the whole day. And so - the hotel is normal
Clean and tidy. An average breakfast.
Nice, polite staff.
Overall a good hotel.
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Мастер Эго
Level 18 Local Expert
November 22, 2024
It's terrible, literally everything looks good from the outside, it's pretty shabby inside, smoky rooms, some didn't have bedside lamps, bare wires instead, for those who like to wake up from a cheerful discharge current 🤣
We used to stay at this hotel a lot. The last time we arrived, we were very disappointed. Since the renovation at the hotel leaves much to be desired.
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Алексей Микшаков
Level 7 Local Expert
February 4, 2024
CONS The room is cold, the split system does not work, the bed is creaky, it is not possible to turn around the whole hotel hears.
The dirty shower water is barely leaving.
I couldn't connect WI-Fi to my phone.
The TV did not work, it works every other time, as soon as you call the administrator, he connects the smart TV, then it does not work in another way.
pluses
The staff is helpful and polite, the breakfast is excellent, but you need to come by 8:30
The water is constantly hot and the floor is warm only in the toilet near the pot.
conclusion
FOR SUCH A FEE AS WE PAID FOR THE NIGHT, of course it will go, but I wanted it better
After all, Samarkand is the second capital of Uzbekistan. But the service in hotels is not very good.
A small pleasant hotel, networked, inexpensive, but modern. Fresh renovation with a twist, new furniture, clean high-quality mattresses, bathroom with good plumbing. Responsive staff. The refrigerator was brought at our request) The breakfast buffet is without frills, but a beautiful presentation, everything is fresh. Of the disadvantages, you can note the location is not in the center, the view from the window of the apartment building
I don't recommend staying here at all. The refrigerator in the room stood as a formality, it was not connected and there was no outlet nearby, there were only two outlets in the room at all, near the double bed, WF was connected to one of them, two phones were charged in turn in one outlet, the kettle was connected to the same outlet. The shower is broken , the water is hot and the heating was turned off , the door handles on the screws barely hold , the whole situation looks very worn out . There are no bathrobes, I had to ask for slippers , only local channels are on TV, the TV is ordinary , not smart. In general , I do not advise , their conditions do not correspond to the amount they charge for the day of arrival .
Friendly staff, clean rooms, breakfast included in the price. Unfortunately, it is not possible to book through booking, but everything can be solved by phone.
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Samandar M.
Level 8 Local Expert
July 29, 2024
Cozy hotel, top-level service 🔥🔥🔥
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Влад Ми
Level 6 Local Expert
August 25, 2024
The room is cleaned once in 5 days. Breakfast is so-so. But the room is clean
Great hotel
Clean, neat, prompt
At 3 o'clock in the morning they gave things to wash, at 8 in the morning they were already ready)
The breakfasts are very tasty, especially the pancakes
The hotel is new, but the service, as in the whole of Samarkand, is of a low level compared to other cities of Uzbekistan. An industrial city and that says it all. According to this hotel, my companion was bitten by bedbugs at night (crushed one with his body), in fact, he woke up from this, changed the room (fortunately there was one free), they did not bite in another room, although they did not immediately fall asleep. When paying for the room, the senior manager already arrived at the hotel, and when asked about the discount (for the inconvenience, although previous guests could have brought it), he began to talk nonsense that in general we gave you two rooms, they say Russians are always dissatisfied with something, he was rude and boorish. The guide and the driver had the same opinion. I do not recommend this hotel because of the service and attitude.