The hotel is new, beautiful and modern. It is located in the city center. Clean and cozy. A great cafe can be ordered for lunch and dinner. Among the disadvantages: there are no refrigerators in the rooms. The refrigerator is paid, daily payment, located at the reception. There is an ironing room, also for a fee. Drinks and beauty supplies can be purchased. The towels are very beautiful, but with a very strong unpleasant smell (changing towels the next day did not solve the problem).
Good afternoon. We stayed at your hotel for 5 days. The staff is very polite, good repair, convenient Parking. However, in the last minutes of departure, our mood and impression were spoiled. We rented a triple room, but there were two of us. The room cost 150 rubles per day. Upon check-out, we were informed that we had lost one cup from the room. Of course, I paid 10 rubles for this cup. But! There is no tea or coffee in the room to use the cups. Maybe they assume that we broke the cup or that we stole it. In that case, I could bring myself a cup like this from breakfast and replace it. The dishes are very ordinary, they are consumable. There is one explanation - the cleaner took it away during cleaning and forgot to return it. I do not admit the idea that this situation was created on purpose, most likely due to inattention of cleaning. I asked to count the cups in the restaurant and I'm sure that all the cups are in place, because I didn't break anything and certainly didn't take it with me. May you be ashamed and ashamed of such an anti-service. I have to drive 1000 km back, my mood is spoiled, my head hurts, I hope I will no longer have to stay at this hotel, although, until the last minute, I dreamed of coming here with gratitude, because there are no complaints to the other girls, even more, I am very grateful to them for their hospitality and friendliness. It's a pity that they didn't say goodbye to us so decently. That's why I'm only giving you one star. Otherwise, I would have given five stars for the girls' work at the reception.
We are staying at this hotel for the second time. A very clean hotel with a fresh renovation. Friendly staff, good cleaning service. Delicious breakfasts, which unfortunately are not included in the price. While on a business trip, this option would be very useful. Comfortable beds with good bed linen. It's a good idea to add small refrigerators to the rooms. Good Internet with a confident reception. In general, I recommend it to everyone. We will stop again.