Braslaw Rest
Directions
Автовокзал Браслав
1.08 km
36 reviews
May 11, 2024
The guest house is located on the central street of the city, easy to find. There is always a parking space in the yard. You can also cook kebabs and relax outdoors in the barbecue area. The embankment is a 2-minute walk away. The room has a small refrigerator, TV, Wi-Fi is quite decent. A small kitchen equipped with everything necessary for cooking. And most importantly, a clean bathroom! Without traces of previous guests' stay! In general, there is everything for a tired traveler to relax. Of the cons, it was terribly cold in the room, the batteries were not heated and there was no way to turn them on. There was also no hot water in the faucet in the kitchen. Therefore, 4 points.
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2
April 13
We had a rest on the weekend. Everything is within walking distance. The room is gorgeous, there is everything you need. Thank you very much to the hostess of this house.
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1
September 13, 2024
When checking in, the woman saw our pet (5kg dachshund, we specially chose a hotel where you can have pets, the only note is that you need to pay extra, in short, everything is standard), and began to tell us off for not agreeing in advance (we travel a lot and are used to the fact that if the possibility of checking in with as a pet, you don't need to coordinate anything with anyone). Then they charged us 20 rubles for two days with a pet, and said that we NEED TO BUY AN OILCLOTH, BUT THEY DON'T SELL IT, WE HAVE TO THINK FOR OURSELVES, THIS IS OUR ANIMAL.
It was already evening, they did not argue. We went to the room, dropped off our things, went to sit in the barbecue area (not bad), had dinner. We returned to the room and went to bed.
My wife and I both woke up from a hellish pain all over our bodies: everything literally hurt from the springs of the mattress. The pillows turned out to be feather pillows, aging, never washed (it's scary to imagine how many people slept on them before us). Not only is it super unhygienic and allergenic, but they are also terribly uncomfortable, which perfectly complemented the inconvenience of the mattress. The result was that both my wife and I had to get rid of nimesil.
The cherry on the cake turned out to be the mattress itself, we examined it only in the morning. I attach photos of this miracle and remind you that they offered us to BUY an OILCLOTH. We are more afraid for the dog, she could have caught something.
We decided that we did not want to stay here, packed our things, wrote to vacap about the situation, and offered to refund the money for the second day of accommodation. A day has passed and there are zero reactions. They tried to solve it through the support of the Island - the object refused to return the money, from their point of view everything is fine. I don't know about Belarus, but in Russia this is called fraud.
The hotel will suit you if you:
1. Like to sleep on a dirty and uncomfortable bed
2. Ready for zero service
3. Carry an oilcloth with you or are ready to buy it (for traveling with pets).
In the dry balance, we lost 3,800 Russian rubles: I hope they will at least buy a new mattress pad with this money.
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