The usual post office in the neighborhood. Small premises, old repairs, the absence of an electronic queue and the presence of large queues of pensioners when receiving pensions. Service at the level of the Soviet past))
A shabby "scoop" interior, but with an electronic queue). However, the queue allocation algorithm just kills. To replenish the card, I was "overtaken" by 10-11 people with priority mail. I had to make a row.
Another "lucky" case - they refused to serve without a ticket in an empty hall))
Good evening! Young staff .Customer service is not competent, I have little experience, I hope that everything will come back to normal over the years.
It takes a long time to process parcels, because of this, you stand for a long time to rewrite the data, you would have made a parcel processing system normally, otherwise you would stand for 10 minutes waiting for the data to be rewritten, not really.
Shipping is expensive compared to European Post, and parcels are treated like garbage bags.
I come to the post office only for parcels, I have to stand and wait for the payment of communal services, which is not very good. And so the staff is super.!!!
Regular mail, as it is almost everywhere in the city. The service is fast. Well done girls! The bigger problem is with people who don't understand that mail has priority over paying for communal services. But even here they react quickly and allocate a window for receiving parcels. Of course, there is trouble with the steps. You can hurt more than just your nose when you go down. It would be necessary to solve this problem somehow.
I'm shocked!!! In a good way. Before moving to Brest, I lived in Baranovichi. Heaven and earth. There, with a queue of 3-4 people, you could stand in line for 30-40 minutes. You come in here, the box is full, 10 minutes and at the checkout.
A normal post office, polite staff. It's just a pity that people still haven't learned how to pay for communal services at home ..., they create queues.
It's not a bad department when there's a big queue, they put additional workers on the windows, but of course it doesn't save at the time of payment quarts