Passport replacement turned into a holiday when a wonderful specialist Tatyana Derugo offered her help. Believe me, it is difficult to meet with such a service even in the most developed countries. High competence, humanity and solving any issues are super qualities for this kind of specialists. Thanks!

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Nora

Level 5 Local Expert

Judging by the fact that in the summer the queue falls out into the street within a radius of 20 m from the entrance, sometimes on blankets on the nearest lawn or on the steps, I can conclude that there is no air conditioning in the waiting room, and that you have to wait for several hours. And so it's probably a good place, I've never been

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Елена Карп

Level 13 Local Expert

We made 1 passport for the child. The first time we arrived was a month later, then a week later, then 3 more days later. Anxiety was growing, as passport data was needed for the travel agency. And then Olga Viktorovna Karnitskaya came to the rescue. I want to express my great gratitude to her for her understanding, tact and efficiency.

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