I express my great gratitude to Shamelova Inessa Anatolyevna! A very understanding, humane employee. The passport and ID card were ready even before the deadline for expedited receipt. It seems to me that most of the negative reviews were written by mistake about the Minsk district department, there are really huge queues and a lot of dissatisfied people. In the OGIM of the Central district, I came both to the opening, and in the middle of the day, and at closing, there were never queues, a maximum of twenty minutes - and I am free. Competent, responsive and understanding staff)) Thanks!

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Елена Белявская

Level 4 Local Expert

I got into a terrible situation, which, as it seemed to me, could only be in the movies. When boarding a plane to Dubai, my son did not succeed in terms of 6 months of passport validity after arrival. Who missed this moment and how. There was no time to figure it out. At 8.00 I was near the office of Deputy chief Karmanovich Miroslava Fedorovna, with the words "save me, help me, if the passport is today we will fly away (husband and mother-in-law flew out without us and waited)". For the first time in my life, I saw a human face at the law, Miroslava Fyodorovna solved our question. On her instructions, with the help of Natalia Alexandrovna Donskoy, I had my passport in my hands after 4 hours. We left in the evening. How much happiness there was in our family when we arrived cannot be expressed in words. Our whole family thanks you.

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Габриэлла Ефремова

Level 6 Local Expert

I would like to express my deep gratitude to police Major Olga Svetlitskaya Mecheslavovna for her extremely attentive attitude, sincere sensitivity and high professional assistance in solving the issue, as well as for an individual approach to each visitor! We express special words of gratitude to Karmanovich Miroslava Fyodorovna for her indifference and humanity! Thank you for finding the earring☺️

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