The consultant (the girl) does not answer, although you ask a question, she answers rudely (while not looking at the client, but picking at her iPad), she acts as if I did not come to the bank for a consultation, but to her house to ask for something. In general, the bank has deteriorated, incompetent, rude, tactless people are working.
There are a lot of people and long queues. Employees do not have time to serve in the allocated windows, as there are many customers. But nevertheless, this branch is much better than some others.
Good afternoon! The service is good, although the wait can be long.
Dinara Zhazhanova, an excellent, competent manager, everything is fast and clear! Remove the glass partitions, it is hard to hear between the client and the manager, and there is also a barrier. The pandemic is over... It's not very convenient.