Osta.by
65 reviews
February 3
I would like to express my deep gratitude to Elena, the customer service manager, for her excellent attitude, professional approach to business, listening skills and competent advice on any issue. This is a person who will provide high-quality advice and help to any client. His friendliness, kindness, and excellent performance of his work helped in solving plumbing issues that arise during repairs. Thank her very much.
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January 24
A pretty good plumbing salon. A lot of samples have been mounted. I was particularly surprised by the exhibition of existing toilets. It was possible to see how various cloud-free technologies work.
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August 19, 2024
A presentation store of one of the leading plumbing suppliers in the Republic of Belarus (the only one, for example, for the OLI brand). There is a showroom in which the installations are connected to the water supply and you can see firsthand how this or that system works. The staff knows their job.
I would like to express my special gratitude to Julia, an employee of the salon - she is a true professional in her field. He knows all the subtleties of a particular model. And in general, she is a Komsomol member, an athlete and just a beauty with charming eyes.
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December 12, 2024
We purchased a heated towel rail, the manager Julia competently advised. She promptly helped arrange the delivery. Thank you for your responsiveness and involvement!
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January 26
A great place, with competent specialists who will answer all questions and help with the choice! Special thanks to Elena for her understanding and customer-oriented approach!
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February 17
I came to the store to look at a heated towel rail. To the usual question of whether the product from the site was in stock, the employee manager, with irritation and nerves, began to explain to me that they did not have a store here, but a showroom. And in general, it is supposedly obvious from the site that it is impossible to buy goods simply by visiting them in the showroom. Although the site literally has a banner on the main page about a "plumbing salon" and that "there is everything from a bathtub to a toilet." I recommend that the management of this showroom conduct training for managers on basic etiquette for communicating with visitors.
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March 1
I would like to express my gratitude to Nikita, the manager, for the high-quality advice. He helped me a lot with the choice. Thank you very much!
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July 31, 2024
A very informative trading floor with exhibition samples. Plumbing (in particular toilets) is connected to the sewer and water supply and you can see the real work. Wow! Pleasant impressions!
A pleasant, helpful consultant. Thank you.
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June 2, 2024
This store should be classified as an above-average class store. The assortment is at the proper level. It is noticeable that the management is trying to provide high-quality goods despite the shortage of a European manufacturer. So, Russian and Belarusian products are represented exclusively by a very high-quality segment, I did not see Chinese products. As for the European manufacturer, it should be pointed out here that there is a large selection, as well as, in comparison with other stores, a humane price. I would like to mention the discount system, which is real, and not a formal advertising statement. It should be added about the high level of professionalism of the staff. Manager Mikhail is probably the only one who is well versed in plumbing products, both those presented in the store and those available on the modern market. Before that, he visited several salons, galleries, etc., however, the level of qualification of sellers and managers was significantly inferior to the average. Mikhail was well-versed in the issue, and what is pleasant, confidently predicted the effectiveness and reliability of goods, based on the realities of our everyday life. A pleasant, intelligent, competent and decent employee. I would like to add that the store fulfilled all obligations for the delivery, quality and completeness of the goods (bathtub + legs + overflow, heated towel rail, installation, toilet bowl) in the shortest possible time and in full configuration. Thank you. I recommend it to adequate customers.
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April 19
I went to see the plumbing and choose it personally.
The choice is very poor. Everything is in the catalogues.
I stopped by the provincial town of Luninets on the way and a miracle happened - there was more choice than in
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January 30
A great store with a wide variety, the managers work for a reason, thank you for your help with the selection!
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April 16
A large selection of plumbing fixtures, friendly consultants. The prices on the website correspond to the store's prices.
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March 23
I liked the store. The range is sufficient, there are different price categories. Manager Elena is an excellent salesperson, an expert in her field, and she talked about plumbing nuances that no one had even mentioned before. And the moments are very important, which will not be easy to redo after the repair.
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June 3, 2024
Great place! A large selection of European sanitary ware, and not only European. Everything is stylish and beautiful. The prices are different. The consultants are very polite and competent.
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February 3
Very good company!!! Everything is clear and for the client!! Thanks a lot
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March 4, 2024
This plumbing store has a room where installations and toilets are connected to water, i.e. you can press buttons and listen to different flushes.
Smart, polite consultants, they quickly and clearly suggested everything. We went shopping.
In the salon, as elsewhere, not everything is presented live, there are more custom positions.
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April 26
I was choosing faucets, drove up to the main office (on the showroom), showed the options, everything was clear and specific, I took the order in time. Excellent customer service. I will also need to re-order the position, I will go there again. I recommend.
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November 15, 2023
We bought a shower room, installations,headsets in this store, the quality is super, it has already been tested in use!Manager Julia, very friendly, responsive, was always in touch, advised on various technical issues!Only positive emotions, I recommend it!
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September 9, 2023
Good afternoon! We purchased a curtain for the bathroom, turned to the wonderful manager Elena, who professionally and efficiently recommended the necessary model, found a very cool installation wizard and promptly and competently answered all our questions!!! I recommend it to Everyone, you will not make a mistake in choosing!!
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November 29, 2023
Good day. We purchased an installation system with a toilet. I really liked the prices and the competence of the consultants. according to the models, the manager Julia suggested. Everything fit perfectly. Let's go back for more faucets!
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November 6, 2024
I would like to express special thanks to the sales specialist, Alexander!
He didn't leave me alone with the problem. Sociable, knows how to communicate with clients!
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August 13, 2023
It's hard not to love this store :)
Service when ordering at height: what is consultation, what is delivery and lifting.
Many things are available, prices and discounts are pleasing. Great brands: if you choose here, then a quality product.
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May 11, 2023
In this store, I bought all the plumbing for the bathroom and kitchen in a new apartment. I talked with Julia's manager, sensible recommendations, fast delivery, pleasant discounts for regular customers. I was very satisfied and I will contact you again!
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January 19, 2024
The consultant offers a certain product himself. When I ask for a photo of the package, he says that there is no photo. So you need to buy purely on trust? I didn't understand it at all. I also wanted to consult on the related product in order to buy everything together, the consultant said "I can't help here." Well, then I won't buy anything here
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November 23, 2023
We came to the store with a project from the designer, everything was picked up perfectly for us, we removed the headache with searches, understanding the technical parameters and selections. Thank you to Yulia's manager for her promptness and courtesy)
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November 28, 2023
We bought faucets and washbasins, we also managed to choose a cool Salini stone bath and lie down before buying! The delivery is prompt, everything was agreed upon, delivered on time. High-quality service from beginning to end)
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March 18, 2024
A great store, the consultants are polite and know everything about plumbing, helped you choose all the positions and suggested where to save money!
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April 29, 2024
I stopped by on Sunday 04/28/2024. Very tired managers, let them go home to rest. They have no desire to communicate with customers, and after consultation, they only want to go to another store. What was done...
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September 29, 2023
A good branded plumbing store. Located near the Mkad, with a huge Parking lot. Having stopped at this place, you can no longer go to others. There is everything. Installations are connected to water and toilets too. A huge selection of bathtubs, faucets in both black and gold. My wife and I bought everything here and got free shipping, a discount and even took part in the ongoing training. Come and you won't regret it.
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February 26
An excellent choice for every taste and budget.
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September 28, 2023
Last month I applied to this store in connection with the purchase of plumbing in a new apartment. I would like to express my special gratitude to manager Elena for the advice and professional selection of plumbing. The delivery was also carried out quickly and on time. I am very happy with this store.
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September 15, 2023
While I was doing repairs, I managed to work with all the guys) great staff! We found everything we needed, picked it up, advised and pleased with discounts) it's nice to work, in a word
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August 16, 2022
A cool store, a wide range of products, let's say, for any wallet. We were pleasantly surprised by the quality of service, consultant Elena very competently and quickly helped us find the positions we needed, a very polite and responsive employee. Thank you.
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September 19, 2024
The best salon! Everything is well chosen and the prices are excellent
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November 5, 2023
My husband and I came to choose an installation, we went in, there were no people, we walked around the store ourselves, they didn't even say hello to us, the consultants talked to each other! Thank you for the service and advice, we will choose an installation and everything you need for a bathroom in another place where people interested in their customers work!
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September 9, 2023
Terrible service. We came to the store, the consultant talked with other customers, we waited 15 minutes to ask one simple question: is there a product in the showroom or is everything in stock on order. We apologized, asked, the girl with a haughty look said that first she would finish with the customers, and then she would answer all our questions, there was a live queue. Well, thanks for not barking, next time you probably need to make an appointment with an ordinary seller.
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July 14, 2023
I bought two sinks, one was in stock, the other was expected in the nearest delivery. The product arrived on time. Everything is fine, I talked with Elena's manager - everything is clear and to the point.
Thanks!
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July 30, 2024
I asked for advice twice about external bathroom faucets, promised to clarify twice and eventually disappeared from the radar
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August 26, 2022
A great store. Friends recommended this particular store on Senica. All the plumbing was needed for the new building. There were a lot of questions. But we were lucky!!!! On this day, Elena worked as a consultant who helped to quickly determine the models, prices and deliveries. Separately, I would like to note her mobility, answers to all SMS messages at any time of the day. Thanks
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March 18, 2024
Very nice staff, they helped me choose both the quality and the price, I don't understand much about it myself. I recommend
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December 27, 2021
A great store. I bought all the plumbing from the towel rail to the sink. Everything came up and looks very cool. I am very satisfied! I recommend this store, reasonable price and excellent quality. Special thanks to the consultant Elena for the selection of the product!
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May 5, 2023
Friends advised me as the only store in which you can evaluate the work of the installation with a toilet bowl, and not based on loud stories from sellers. After a conversation with the manager, I decided to choose all the plumbing here and did not regret it! :) thank you!
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August 18, 2022
Well done guys, special respect to manager Elena! Great choice, good advice, personal approach to each client! Keep it up !!! I will use your services myself and advise my friends!
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October 1, 2023
My favorite plumbing store.Choice, quality service and good staff.
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February 17, 2022
A great store. I would also like to thank Julia, who helped to select all the plumbing in the apartment - a good approach, very flexible prices and the solution of any issues.
With respect,
Alexander
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April 18, 2022
I bought an installation with a suspended toilet. Manager Elena told and showed everything in detail. She explained the advantages and disadvantages of each model.
In the store itself, there are connected samples on the example of which you can see how it all works. There is also a selection of sinks, bathtubs and other plumbing items.
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January 26, 2023
Manager Elena helped me very much! I had a question about the spare part- the amount is not large and I had already lost hope of solving it. I received much more attention than the amount of the order. The consultations are exhaustive. The organization is very customer-oriented🔥🔥🔥
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January 7, 2024
A very good showroom.There is a lot of high-quality plumbing available.
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December 27, 2021
An excellent salon, visited with my husband, were pleasantly surprised by the large assortment, I'm sure we'll come back here again. I would especially like to mention the excellent work of Elena's consultant, who helped me quickly find everything you need!!!
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September 15, 2023
Great store! They found their perfect bath there. Thank you very much Julia for this.
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