I ordered a card online, the courier did not contact me, the girls helped me deal with another issue at the Logvinenko department, they sent it to this branch, a bank employee sent it to the department closer to the square, a guard was rude there and it turned out that the courier had the card. An "excellent" bank. If I had the opportunity to receive a salary on another bank's card, I would definitely do it
Extremely low organization of the work process.
I stayed all day to open a checking account, I had to grumble, then the movement began.
Queues kill any loyalty..
The legal department knows perfectly well that cash register operations are delayed for a long time, two cash registers are working!!! The queues are kilometers long, if you do not have time, take more employees, or send them to other departments! We went to work for you!
The only need to communicate with him is an account in British pounds. If this is not an opportunity and a necessity, then I definitely do not recommend it:
- opening an account for money
- online banking for money and access for money, not counting problems and lack of normal technical support.
- it's sooo long and you'll be inundated with papers
Long queues. I opened a business card and an individual entrepreneur account. They promised to make the card in 5 days, and bring tokens for the personal account next week. It's been 3 weeks, I still haven't received the card and the tokens say they will be available only in a month. They refuse to upload the key to my existing token. This bank has set me up badly, the money is stuck and I can't get it in any way (. I will go to court.