A real borscht! Initially, we were checked into a room, everything was fine, an ironing board was immediately brought on request, everything seems wonderful. But! Five hours later, after we left the hotel, we returned to the room, which revealed that we were not living there alone, but with at least thirty-five, maybe forty ants. We called the reception, the hotel administrator came up to us, who said that there were no available rooms to move you, we would not refund the money, because the tariff is non-refundable, and besides, there are two ants here. By the way, the ants were driven around the room completely visa-free, due to the lush carpet. The receptionist contacted the hotel owner, who advised her to simply vacuum up these "few insects" and go to bed quietly. Since there are no rooms available, we did not want to sleep in the branch of the Tbilisi Terrarium, so we decided to move out. Since we "lived" in the room for about seven hours, we offered to refund our money for unused nights. To which, we were also sent far away. The funny thing is that before we even got into a taxi, the hotel owner made a cancellation at the booking so that no one would desecrate his penates in the reviews. Naturally, booking did not solve the problem, no one returned the money to us. And after that, a week later, money was debited from me again, for the purpose of blackmail. Allegedly, we will get a refund if I delete the review on the booking.
I really liked the hotel, the room is clean, comfortable and spacious. We stayed for 3 days, but we plan to come back, then we will advise others here. The location is convenient, the very center. For money, too, an acceptable price.A warm welcome, thank you.