Oma
722 reviews
November 1
A great shop has everything you need for building a house at some very reasonable prices.Staff are helpful.....until you have a problem. Then staff training is required. Unfortunately you have to deal directly with the Minsk office to get things rectified. This is not the fault of the local staff, more of a training issue.Senior management needs to look into this. All in all a good experience and would recommend the store.
September 12
After rearranging several departments, it became more pleasant to be inside, it became easier to search for the right goods.
-1 star for the fact that there are sellers who show with all their appearance that they are not in the mood (although I waited for her for 20 minutes while they were looking for her all over the store in order to cut off an unfortunate meter of oilcloth). I wish there were fewer of them. But this week this unpleasant aftertaste was overshadowed by a consultant from the paint department, unfortunately I did not remember the name but... Well, he served me just fine, and told me, and showed me, and even helped me put it in the basket. All with feeling, sense and soul. I took everything I needed, of excellent quality and at a pleasant price. And I also want to note that even comparing with food organizations, this store is the cleanest. In general, I will come back here more than once, hopefully to a consultant of the same level🫶🏻
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1
August 18
A large store, the selection is quite good and diverse. We purchased plumbing (toilet bowl, boiler) for a new apartment. They helped with the choice, told and showed, checked the equipment with us (at my request) without unnecessary words. We brought everything from the warehouse as requested. I was very pleased with the attitude, despite my scrupulousness in choosing. We made an additional one.a discount on goods, which made me very happy. Thank you very much, prosperity!!!
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July 24
It is convenient, there is a lot, but there are no beautiful chic things, i.e. all budget items at rather inflated prices. A normal store like many without any expectations. Of course, you need to grow to the level of the Mainland, but this is my opinion.
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September 14
A good store, you can find almost everything and with good discounts. I recommend checking the product on the OMA website beforehand and making sure it is available, if you do not want to search the store, you can put it in the basket and place an order through the OMA online store, come, pay and pick it up. Unfortunately, the logistics of MINSK - BREST has been suffering in the OMA store chain itself lately, maybe they will fix it over time.
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1
April 5
A large, convenient hypermarket of building materials and all sorts of stuff. Conveniently located, you can always stop on your way to work and buy everything you need for work. The prices are normal, there are discount cards. I don't know about anyone, I like it.
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3
1
August 8
The store is changing for the better, there are goods for tourism and recreation, there is simply an abundance for motorists. I saw for myself such goods as raincoats, I found a rain suit at an affordable price for a fishing trip.
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June 20
We came to the store, bought an inflatable mattress for the promotion, and went to ask the consultant where we could find it. There were none in the tourism section. The employee did not know that these mattresses were on the stock and were displayed elsewhere. He told us there were no mattresses . Going out by chance to the exit, we saw these mattresses. Employees are poorly informed and do not seek to help customers. The same situation occurred when buying a pump for a mattress. We were told that the mattress was not available and that the pump was not available, although it was all there.
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4
1
February 26
A super store with a huge assortment, pleasant prices, highly qualified staff, I would like to separately mention the specialists of the information center who competently and clearly told about the ongoing promotions, the possibility of purchasing goods in installments, and also quickly and efficiently arranged delivery.
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4
3
September 4
A good store. A large selection of products.
There are construction tools, as well as household goods.
The staff is nice and friendly.
I recommend this store.
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August 31
On May 4, I ordered a panel tile in the online store (Order 868635), they promised to bring it in a week. A week later, the store called and said that the delivery would be in another week, and so 5 times. Then they stopped calling at all. I started calling myself since it's been 2 months. We have reissued the order (new number 920970) and promised to bring it on July 24th. They were delivered on time, but out of 12 sets, only 5 were intact, 7 were broken. I've already given up on it all, changed the design, used everything that could be used, but 4 sets need to be returned. I called the Oma, they promised to pick up the broken kits on the 30th. And yes, on July 30th, the driver called, but from another city. On July 31st, the store called and promised to pick it up in the evening. But no one came. On August 7th, Om finally got a call and promised to pick up the tile again. And today is already the 11th of August. It's been 3 months and I have a broken tile from the store for which they are not going to voluntarily return the money. There was no wall in the bathroom for 2 months, so I had to change the design and finish with another tile. Thank you Om for stealing my money and time. As a result, I dragged the tile myself to the store, at first they were stupid for 15 minutes, I had to call the call center, then they found out everything and returned the money.
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August 21
3 stars, there is a lot of choice, there are always promotions, you will always find what you are looking for, BUT the trouble with this store is that you cannot find a consultant on the right goods, if 2 consultants walk around the hall, or you will find the wrong person)))
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1
April 3
As for me, the location is great. It is very convenient to place orders online. Overall a good store. Some products are overpriced. But I lowered the rating by one star, because I am not happy that the store has reduced the working day from 22.00 to 21.00. This is critical for me. The mile is not located in a residential area, but is open until 22.00
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3
1
May 22
The assortment includes literally everything for repair, as well as any tool, consumables for it, protective equipment, literally everything, there is also a small department with food, departments are well structured, many consultants, the order pick-up point works promptly, in general, strong 5 stars
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3
1
September 26
It would be good if they didn't judge with their card.there are many different actions, but many have not been completed to the end.The rules are changing.Thank God they made a normal store out of the chaos and mess.It became pleasant to walk.but there is much to learn from the mainland.for example, with a discount card and free packages
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1
September 22
The best price in the city for OSB + plates is loaded with a loader. The discount program is bad. A large selection of auto products. There are good discounts.
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1
August 28
One of the best construction stores, prices are affordable, the staff is qualified, the discount cards "Master" have been removed from the disadvantages
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1
November 15, 2023
The store is super. The service is at the highest level!!! We especially liked the approach to our work of the personal manager Revyakov Alexander. Clearly, competently and quickly solved our questions. There would be more employees like him there. Our rating is 10 out of 10. Thank you, all the best to you.
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1
1
July 22
Disgusting service! We ordered tiles for the bathroom here 2 weeks ago, made a 100% prepayment, promised to deliver it on Saturday from 10 to 14 and call in half an hour. As a result, no one called, the tile was not delivered to us. I had to cancel the delivery and return the money! I do not recommend this store to anyone!
P.S. I filled out the feedback form on the OM service on 6.07, an SMS notification came that they were sorting out the situation and would contact me soon. I wonder how the service works so well that no one has contacted me yet??? It's already 22.07 today.!!!
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1
September 13
A good store with a large assortment and adequate prices , the only disadvantage is that it is very difficult to find a consultant
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3
October 22
Lately, I don't really want to even go into this store. The aisles are littered with some boxes of goods. There is dust on the shelves and goods. The price tags don't always match. Very often, only one ticket office is open, and a large queue is gathering.
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August 24, 2023
A very good store. Lots of discounts. The cards are super. Who started the renovation or construction is only for them. For a purchase at 1900, there is a 90 discount if you have a card. Plus bonuses. The goods are all there. Online delivery. Delivery of the purchased item. And the atmosphere is on the level. Plus a daily discount on various products. The staff is super for customers. Still, coffee at the entrance is free in small cups for two sips while you study the assortment. Awesome Incoming customers would increase by 15-20% and purchases.
Wishes :
1. Expand the area for household use.
2. High-quality kitchen knives
3. Tourist kit
If the administrator is interested, I will throw
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2
1
October 15
A huge shopping center where you can find everything for home and garden care. Loyalty cards are valid
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1
January 22
The other day I went to your store and bought drywall mixes and related tools. I really liked the service in the person of Filimonov Sergey, Since this seller knows his assortment thoroughly, he helped me choose the product I needed and with calculations of the amount of work, I would like to express my gratitude to you for such consultants, since I think the whole store is based on such as him.
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3
1
June 16
I come by often
The store is pleased with its discounts, thanks to the consultants - everything is clear and clear. Thank you for your help
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3
1
June 28
The store is large, there are a lot of goods without a price, or the price tags are not correctly placed, consultants sometimes wait a very long time.. Good location of the store
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July 13
Yesterday we bought a swimming pool there. We had to look for a department consultant a little bit so that she could find the necessary product for us, it just ran out on the shelf, but it was still in boxes in the warehouse. The girl helped a lot) Good prices for different positions, a huge selection.
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March 30
Excellent work by professionals.
We helped in the selection of materials for the overhaul of the apartment from A to Z.
I liked the loyalty program for customers, the discounts are just great.
One of the advantages is free shipping.
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3
1
November 11
I like this hardware store in Brest the most. One thing is annoying when you enter the main entrance, in order to get to the building materials, you have to go through a narrow maze of consumer goods.
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October 11
The store has a good large selection of goods. Only these products are sometimes problematic to buy, as it is very difficult to find a consultant. The case is not an isolated one, but a constant one
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1
September 27
Please sort out the price tags - the devil will break your leg. Barcodes and the name/title of the product do not match. You can really find out the price tag, and faster - only on the scanner, which is not "good". Prices for something are lower, for something "pushed up to orbit". If the thickness of the wallet allows, you can take everything in one place. For those who are economical, look for options on the Internet.
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1
July 16
The prices of the store are good, but there are not enough sellers for such a store. Apparently they don't want to pay normally, so they are experiencing a shortage of employees. In fact, if you have patience, you can make good purchases)
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3
1
January 1
The store is good, normal prices, a lot of promotions and discounts, a discount program, a large assortment of goods, a large parking lot. Of the cons, if you need a consultant, then it will often be problematic to find him.
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3
2
May 18
A good store. The assortment is quite decent for us, ordinary citizens. There are good stocks and the right ones. Courteous staff, special thanks to them.
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3
1
March 26
A good store with a large assortment. Tip-keep an eye on the monthly sales. You can buy for 70-80% discount. There is a problem to catch a consultant. Sometimes there are queues at the checkout and the admins do not react to this. And so-my favorite store
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3
1
April 1
Excellent location (subjective). A large selection of products. But there's not always what I need. Several times I came across the indifferent attitude of consultants when it was necessary to consult on the quality of materials, therefore 4 stars.
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2
3
April 8
A great store. A large assortment. Everything needs to be compared in terms of price, there are many products for the promotion. Convenient system of discounts and bonuses
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2
2
October 1
There are often no prices, priceless goods are worth it
The plants are not well-groomed and often sick and with pests, while not even at a markdown🥴
Otherwise, a good store!
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March 4
An excellent store, there is everything you need in the household and cottage , I advise you to visit the excellent service staff , they will advise and offer the necessary goods.
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3
2
October 21, 2023
We were with my husband in Brest, decided to buy something for the house.We were pleasantly surprised by both the assortment and the polite staff.Special thanks to Mikhail and Pavel from the Power Tools department for their qualified and courteous service.
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3
2
January 2
A good construction hypermarket. The staff is polite. The price level is average. Some positions are cheaper than in neighboring hyper. The range is quite wide.
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1
November 15, 2023
a large store, a large selection. maybe I would like more consultants. the location is convenient. the staff is friendly, they will tell you where the right department is, they will consult. prices are like prices, I think everywhere is about the same
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2
1
December 24, 2023
A great store. A great assortment, reasonable prices and the best sellers / consultants.
I have not seen this anywhere else, they are not noticeable, they do not climb with "what can I tell you", and when you need them, they are here, they will tell you everything, show you, offer an alternative, find something similar but cheaper. I'm only here now.
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3
October 10
Since the opening, I have been regularly stopping by to buy something, but over the past year I have become less likely to buy here, apparently the improvements are not for the better, but it's a pity....
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September 13, 2023
A wonderful, rather large store with a huge selection of goods. They are constantly expanding the range, I like that, there is everything you need. A monster with a kind heart is on the Brest market. Good luck and success in your work.
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3
April 28, 2023
Thank you very much to the manager Diana, the girls at the information center Alena and Alesa - they explained everything, suggested how best to arrange delivery, everything is professional! Also, thanks to the guys from the delivery - everything was clear, polite, brought, quickly brought to the floor. Thank you very much!
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3
February 12
Everything is fine, the assortment is good, high-quality, diverse in price. But there are no consultants to be found. In one day, assistants were not found in several departments of the store
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1
1
June 3
A huge selection of products, excellent discounts for regular customers, convenient online store and delivery.
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1
June 9
A good and friendly team.They will help you choose the product that you need.
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2
1
September 27, 2023
I often buy a lot of tools and building materials there, I like everything, one thing is not quite convenient to pick up, pick up the goods if there is a lot of it or it is big, it's about Brest and I take off another asterisk for not getting a discount for my birthday 🤷♂️
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3