I am writing to express my deepest regret to this store. There was a blatant case of negligent attitude of the staff to the client. The situation is as follows: in this hardware store I purchased 3 osb plates, since the plate was large, I ordered delivery directly to the apartment. The delivery date was set, the goods were paid in full. But on the day of delivery, just nothing happened!!!! Words cannot describe how upset the whole family was.
I got a call from the infocenter and was informed of the following: "My osb plates were accidentally sold to other buyers by mistake of the "promoters", and since they are not available, we will refund your money accordingly!" There are no questions about the refund, they were returned in full. But I don't understand such a negligent attitude, maybe a person has repairs in full swing and this material was very necessary. No one wants to take this fact into account! Please be attentive dear staff! And future buyers should keep in mind such situations!
I am writing a review of such a plan for the first time!
The work of the staff in the trading floor feels like they are sleeping in the workplace, they often meet such people, they are looking for goods in the warehouse for a long time, it feels like there is simply no merchandiser.
Peace and kindness to all!
The choice is good, but weak on tiles and laminate. Prices are more expensive than competitors, but there are promotions and discounts. The staff is not very friendly. There are good consultants, but there are on the back off...
Great staff, great discounts. The assortment, in our difficult times, is quite on the level. Delivery of the order with a lift to the floor, which is a significant plus for me.
It took a very long time to resolve the issue of a defective bathtub, they were constantly fed breakfast and did not want to solve the problem. In the end, we figured it out, but we didn't want to change anything and return the money right away.
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Алла Аниховская
Level 14 Local Expert
August 17, 2023
A good store, discounts are very pleasing, you can pick up any product for the most exquisite interior of the house. We were very pleased with the new products - illuminated mirrors. You can pay using the Halva installment card.
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Виктория Котт
Level 22 Local Expert
January 3
A good construction store, cashless works promptly, they helped out more than once
I bought a laminate and a substrate for it, they brought it by delivery, some of the laminate packs were unpacked and wet because it was raining outside, and I did not immediately notice the damaged substrate while unloading, it was unpleasant
A great store, the widest selection of various goods from toothpicks to concrete mixers! Repairs of any complexity are not a problem if you come to OMA!
Good day, the store has a large selection, but they do not always have everything in stock, and the staff does the best, this is my personal opinion, there is also a ninus with the delivery of goods to the client, a large store and not only in Bobruisk, but problems with delivery, as for me so complete nonsense, I wish Best sales and customers
There are a lot of goods, different, the staff in the hall does not work very well, i.e. if you need to ask something, of course they will answer, explain, but also try to find at least someone, you need to crawl the whole store up and down to find at least someone, there are discounts, I did not need them, untimely, the location is convenient The parking lot is large, but there are always a lot of cars
The staff is responsive,the product assortment is wide, the promotions are quite attractive, the location is convenient, from where you can go anywhere in the city by public transport
The store is good. Low range of bathroom furniture and accessories. It's hard to find a consultant. Have you been selling old collections for a long time
the quality of the makita screwdrivers is terrible! the screwdriver broke down a week after purchase. the service center refuses to repair, while the broken tool is taken away and only a month later they say that they will not repair it. I do not recommend contacting this store
A large industrial store: everything for the repair and improvement of housing, located in the shopping center "Karusel". Large parking lot, convenient location.
The assortment is lame and there is a big problem with consultants.
I wanted to buy a three-meter cornice, I did not buy it only because they asked for 30 rubles for delivery, when the cornice itself costs 15 rubles. I had to cancel the purchase. After all, you can somehow proportionately charge people money for delivery. Considering the amount of cargo and its cost.
A good store, a large assortment, but the delivery crossed out all the advantages. The delivery order was for 9.07-it was not delivered, it was postponed to 16.07. As a result, a week of downtime
The choice of products is huge, discounts-promotions-promotions. The bosch-Makita power tool is good, expensive and rich. NO. hand tool china-China-China-Russia-China. Why is that? Where are the high-quality eclmn screwdrivers? Everything else is good.
It is always clean and there is a large selection of goods. The staff is polite. Sales are very often held, which is good news. You can also pick up an order from the online store here.
A large selection of products. The staff is always ready to help with the selection and advice. Convenient location of the store and parking without problems
The center is big, but not everything is as we would like. Prices of goods-not everyone is able to make purchases here. And if you want to ask a question, you need to go around the whole center to find the seller.
Everything is fine. A significant advantage was the addition of consultants to whom you can ask a question. Otherwise, you go looking for them earlier.