Ома
364 reviews
July 25
A huge store. Wide range of materials
Thanks to Arthur Zheleznyakov in the laminate department for the consultation. They helped us a lot with the choice of laminate and related materials. They talked in detail about the pros and cons and drew a parallel with other materials. It was nice talking to you! Good career growth to you!
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1
November 11
During the period of renovation work in the apartment from August to November, she visited the shopping center "OMA". Competent plumbing consultants (I bought a sink for the kitchen in 20 minutes), detailed advice on hoods helped me purchase the product (I'm sorry that I'm not there, I used to buy appliances in the "5th element). A couple of days ago, I bought chairs for the kitchen at the shopping center, a good consultant helped, the goods were assembled in a warehouse, loaded into a cart, very professional and polite work of specialists. I have no doubt that I have been a regular customer at OMA since this season!
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July 18
A construction equipment store, I bought a lot of good tools here. An excellent choice, I would say it is better in Minsk from the official construction shops. The consultants are very pleasant. Lots of parking spaces
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1
September 7
My favorite construction, no, I would even say, A HARDWARE STORE FOR THE FAMILY. The consultants are always There, very patient! And responsive! This is the most spacious OM
Promotions are ongoing! Parking is convenient!
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2
1
November 7
We ordered laminate flooring in the Oma store, helped to pick it up, told everything, the consultant is well done!
But then we were delivered to the entrance, the driver drove into the yard, opened the car and stood, like unload and carry to the entrance themselves, the store clearly said that the goods were delivered to the entrance and I understand this as the fact that the goods will stand near the entrance, and then they themselves, a lot of repairs were redone in my life, there have been a lot of deliveries from different stores, but I have never seen such a terribly disgusting service, I will never order anything in the Om store again in my life, even in the markets the service is better!!!!!
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1
September 18
A large store, a wide assortment, many different departments. The prices are very interesting, sometimes you are happy that it is very cheap, and sometimes you wonder why it is so expensive... Depends on the product. In general, as everywhere else... The consultants are working great!
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1
July 29
Do you want to go back to the noughties and experience that time, namely the conception of e-commerce in the Republic of Belarus? Order in the online store of OMA and plunge into the past with your head. I have not experienced such unprofessionalism, carelessness and disregard for the client for a very long time.
I just made an order and paid for the purchase online on 07/14/2024 and so far on 07/21/2024 I have not received my order at the pick-up point.
It is clear that the company has big problems between employees, problems with communicating with customers, problems with logistics and with suppliers, moreover, after unsuccessful attempts to find out at least something about the fate of the order, OMA took a “vow of silence” and went completely underground. It's low. They take you for an idiot and try to shift all internal problems to a bona fide buyer.
The supplier of the product has been changing from LLC Triovist to LLC Nereida and back all this time. Take note, importers.
Will I buy anything else here - the answer is unequivocal, NEVER!
07/23/2024 a call to the OMA, we re-sent the request to the supplier of the product and they did not respond to us. Wait for the call.
UPD 07/23/2024 I canceled the order, the money was returned to the card on the same day.
07/26/2024 I come across an advertisement for a Kitfort KT-4052 deep fryer for 137.28 rubles. in OMA with an indication of availability on Borovaya, I ORDER!
07/27/2024 The order is completed. You can exhale.
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4
June 7
A great store. The advantages are always good service, friendly staff, a wide range of products. Of the cons, I would like more bonuses on the card....)))
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3
October 29
We chose a tile for ourselves at the end of September 2024. The first impression is that no one needs anything in the OHM tile department, there are no specialists, and those who "catch" say that their working day is over, then contact the manager. Actually, that's what we did. At first glance, the manager really took over for us, even started looking at something by availability and sketching squares of the tiles we need on the calculator. It was Friday, we were informed that according to the information from the site, the tile we need is there, but its availability can definitely be clarified only on Monday. The manager promised to keep us informed and assured us that the tile was "count with us." No one called us back on Monday, we dialed him ourselves. In the answer yes, yes, we are waiting for the evening, there is no information. Nobody called us back in the evening either. As a result, Tuesday, Wednesday... They typed again on their own in the answer "everything is super, all documents are ready, come and pay". We were going to go, the manager calls back and says "don't go, our tile is all broken, all unsorted ", that we have to wait three weeks for it from the factory, that he is waiting for some clarifying calls there and will call us back further on the conversation that it is not being produced at all. The question is, what should we expect??? We were misled by this very manager. Repairs are being done by a team, people need the material, not promises and waiting for who knows how long. We have such a mass market, but it turned out that even such a question was not mastered on some 27 squares of tiles. So the manager also counted the squares incorrectly for us. It's good that we turned to another company.
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November 1
I visited one of the 5 Oma stores in Minsk, this is behind the Expobel in Borovaya and was not satisfied with this store. Not all the goods were provided on the shelves, the price tags under the posted product did not match the product. Salesmen and department consultants were not in the departments on site. It was only thanks to the pickers of the online store who were in the hall that it was possible to find out the necessary information. I put 3 points out of 10 and do not recommend this store for shopping.
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October 3
A large store with a lot of construction goods and more. Convenient location, there are parking lots nearby. The staff is polite and can tell you everything you need.
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1
June 28
Firstly, I like it because on the way out of the city, for all nonresidents from the Vitebsk direction, this is a plus. You can buy everything in one place, a huge selection of products, as well as various promotions and discounts.And the important thing is that you can pay with a Halva card, sometimes there is not always the whole amount..And installments are sometimes up to 10 months
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1
July 27
A large hardware store. There are problems with consultants who are always getting lost somewhere. There was a moment when I waited at the counter for 15 minutes to ask. The passing employees of the store just threw up their hands and said that the man had left and would be back soon.
If you remove this negative point, then in general the store is not bad. We have our own tool rental and a customer loyalty program.
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July 6
A huge store with a good assortment and pleasant prices, in some positions the best prices in Belarus, Parking where there is always a place. In a word, I recommend it!
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3
August 15, 2023
Огромный гипермаркет строительных и отделочных материалов. Цены выше, чем на рынке, но благодаря широкому ассортименту, просторным проходам и информативной выкладке товаров на витринах, прилично экономится время. Без личного автомобиля добираться не очень удобно, хотя ходит городской автобус. Бесплатная автомобильная парковка огромная и заполненной не бывает никогда
3
October 28, 2023
The store is of course very large, the assortment is also not small. For repairs, you can buy everything from more. There is a small cafe where you can have a snack and drink a cup of fragrant coffee. But at prices, ordering construction materials through an online store, you can save a lot. Since the Oma store chain is not one of the cheapest. I want to wish you success in your difficult task))))))
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5
August 10
A very cool store! I walk all the time, I can't get enough of everything. All the household goods with such a cool design.There are often very good discounts, you can track
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3
October 14
We bought a bath in this store after 4-5 months, a crack appeared in 7 centimeters from nowhere, we applied for a warranty card, the manufacturer said that this was mechanical damage (roughly speaking, not their problem, figure it out for yourself) and that this was not a warranty case based on this question: " And then what is the warranty case? What should have happened to the bathroom for this to turn out to be a warranty case?". My husband and I came from another city to choose a high-quality product in the capital, but it seems we made a mistake with the choice of a store, I am disappointed..
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August 7
A good store.
A wide range of products.
The staff is attentive, although you will not always catch them, but if you find them, they will help and advise.
My favorite store.
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December 21, 2023
The store is great, everything is in one place. If you need to quickly resolve the purchase of necessary items, then it is excellent. In this regard, it is better, in my subjective opinion, only the Mainland construction hypermarket.
I gave four stars for the fact that the store is very expensive. Most positions are more expensive, and some positions are 2-3 times more expensive than the same positions on the exhibition in stalls that stand 150 meters further from the Ohm, either on the construction market or in online stores.
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July 2
The issues that arise are not solved in any way. The call center will promise you that the manager will contact you very urgently and 3 days pass and no one will call back. That's the attitude towards the client. At the delivery of goods, too, everyone wants to be chaotic, it is not clear who is the senior, who to contact. VSP storekeepers pass by and do not notice the customers who have come to pick up their goods. They have a feeling of "Well, they are very busy, there is so much work that you can wait," although it is not clear how long to wait. If you want to buy something quickly, only inside the store.
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June 21
The staff treats their work strangely. The plumbing fittings department was fenced off with a counter behind which there is one girl. And if she consults someone, then stand and wait for your turn. And it doesn't matter how long the consultation takes. When I was asked to distract myself and give me a tee for a polypropylene pipe, I was put on hold in a cultural form
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1
July 29
Everything for construction and repair in one place. Ample parking. There are often promotions for various products. Reasonable prices for any wallet.
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May 15, 2023
Отличный магазин с большим ассортиментом. Часто проводятся акции, поэтому советую чаще наведываться в этот магазин. И вы будете приятно удивлены низкой ценой. Вежливый и отзывчивый персонал. Главное не стесняться и обращаться к нему. В кассовой зоне есть кассы самообслуживания. Учитывайте этот момент если будете стоять в очереди в обычную кассу. Кофе автоматы и мини-кафе. Прокат инструмента для ремонта и стройки. Огромная парковка. Удобный график работы
3
2
September 27
Terrible service. I came to the store on Friday morning to buy linoleum. The choice is so-so, but one option still came up. I went to pay for it. There are only 2 ticket offices, the queue is huge. Defended and paid for. I came back to cut off the right amount, and he turns out to be in reserve! I had to spend precious time on a refund. I left an entry in the book of remarks, which, by the way, they didn't really want to give, they persuaded me to understand and forgive)))
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3
1
December 31, 2023
I will be happy to share a positive review about the Oma hardware store in Minsk, based on my experience working with it when repairing an apartment.
The timely and high-quality supply of building materials and tools is what makes Oma an ideal choice for professionals engaged in apartment renovation. Every time I buy goods from them, I am sure that I will get only the best quality.
The store staff is always friendly and ready to help with the selection of necessary materials and tools for repairs. They have the experience and knowledge to help them come up with optimal solutions and suggest the right options for my tasks.
One of the main aspects that I appreciate about Oma is their diverse range of products. From building materials to finishing elements and accessories, everything you need to renovate an apartment can be found in their store. This saves me time and effort when searching for the right products.
The quality of the building materials that I purchased at Oma is always excellent. Regardless of whether I need paints, glue, tools or electrical supplies, I can fully rely on the quality of the products. This makes sure that my repairs are durable and beautiful.
I also want to point out the convenience of shopping in the Oma. Their store is equipped with convenient shelves and display of goods, which makes my shopping trips as convenient as possible. In addition, prices in Oma are always competitive, which makes my repair budget less stressful.
In general, my experience of working with Oma in Minsk when repairing an apartment is extremely positive. I have found in them a reliable partner whom I can trust when buying construction materials and tools. I recommend Oma to anyone who is looking for a reliable partner for their apartment renovation.
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5
May 20
A store with a good selection of goods. Something is more expensive in price, something can be found cheaper.
I would like to express special gratitude to the consultant on floor coverings (unfortunately I did not remember the name), explained everything in detail and showed, helped to choose what you need.
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3
September 26
I dropped by for some small change (I even bought something that I didn't expect to find).
In my opinion, this is the best OM.
A huge number of goods, trained staff, and no queues at the ticket offices.
I'll have to stop by for a better introduction.
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April 11
Выдатная крама з вялікім асартыментам. Часта праводзяцца акцыі, таму раю часцей завітваць у гэтую краму. І вы будзеце прыемна здзіўлены нізкай коштам. Ветлівы і спагадны персанал. Галоўнае не саромецца і звяртацца да яго. У касавай зоне ёсць касы самаабслугоўвання. Улічвайце гэты момант калі будзеце стаяць у чарзе ў звычайную касу. Кава аўтаматы і міні-кафэ. Пракат інструмента для рамонту і будоўлі. Велізарная паркоўка. Зручны графік працы
3
September 11
A large store, a large selection of everything you need for construction and repair. There is not enough exhibition space for the furniture presented on the website. But this is not a minus, but a wish.
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June 16
We constantly visit this store. There are always some promotions and discounts on goods. There is a very large parking lot, there are always enough places.
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April 21
It has everything you need for construction, renovation and decoration. Thanks to the large signage, you can quickly find the right department. The staff in the departments, of course, can be more friendly))
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1
November 15
I bought a vacuum cleaner there, and you know - it sucks great, better than the ex))) a good store, everything that a self-made man needs, everything is available.
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December 5, 2023
I really like the choice of products-the assortment and the staff.I applied in November, I was lucky with the seller in the plumbing department.I like that you can order goods at the pick-up point and pay with an installment card.This year, well, a very large New Year's assortment - I was very pleased.I placed an order by phone at the pick-up point and was also satisfied with the service.I like both the range and the service.I also plan to make purchases in the future.Thank you "OMA"!
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3
May 25
I wanted to buy a metal grid, went around 5 departments, was sent to the information center three times with the phrase "I can't help you with anything", there are 0 people at the information center. After 5 minutes, I found an employee who went to print a piece of paper for another 2 minutes, then sent it for payment. At the checkout, I show the discount card with the points side, it punches with a discount, again I have to keep track of what they are doing at random. After the payment, I searched for 5 more minutes for him in 5 departments to finally cut off this grid. Then I helped him cut off the mesh, then I got it without any packaging and twisting, as it was. Well, all the staff with dissatisfied faces and a boorish manner of communication. So that everything is "good" for you in om, and I do not go like that, only out of great necessity, and I will not continue. And as a result, the grid instead of a meter on one side 98, on the other 94, cut off so cut off
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April 1
Thanks to the acquaintance with this supermarket, the opinion about the chain has changed for the better. Assortment, promotions, adequate staff. For the future, the Garden department needs spring preparations and fertilizers in the spring)))
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July 26
A good store. I often come here. Basically everything is for construction and repair, but there are goods for home and garden.
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1
September 17
A low-level service. When ordering through your personal account and answering that the product is packaged and waiting for delivery, as a result, you still had to search and wait for this configuration. Then what is the difference between pickup and running around the store itself??? Wasted time and nerves... I do not recommend this network.
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2
1
August 19
I left an order for pickup today at 12 and was supposed to pick it up today, but due to the fact that the store is in no hurry, I did not receive the order today. I would understand if the order was for delivery. This is a retail store. Why can't I make a regular reservation for the product?
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3
June 19
A good store with friendly staff, but as in all stores of the chain, there is a wild shortage of employees.Raise the po and get the employees finally already!
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February 6
The assortment is gorgeous. But at the same time, there is still something to work on. So, there is no equipment provided to hang carpets 4 meters long, the seller said... And I wanted a 2×4 carpet... I also did not find on sale a latex curved toilet brush, which is available in the "Mainland" in Uruchye. However, I did not buy it there either - it turned out to be without a stand. As a result, as usual, Valdberis turned out to be out of competition! 17 rubles - and the order is coming to me. It turned out to be interesting with a 106 by 60 cm mirror, along the contours of which there is a backlight. I've been looking at it for a long time. But if in the Mainland it is 316 rubles, then in Omsk it turned out to be 407 rubles... Guess where I bought it...
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3
April 21
I bought a large number of building materials, I liked the work of a personal manager, everything was fast, accompanied by advice on the choice and prices. It's a pity I didn't remember the name
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3
May 18
The assortment is not bad. The store itself is good
2 stars for the point of delivery of goods, or rather employees, or rather their absence. There is one bald, thin man who barely moves and is not interested in the speed of work. There must be a queue of 4 trucks behind the sheet of paper, which each loads and unloads for an hour. When asked to give me a slate sheet and I went, I shook my head in silence
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February 11
A great store. The girls at the checkout are attentive, helped with the card, discount. The cornice department is generally a Mega-nice girl. She showed, told, and helped. My purchase was minimal, but 10 employees, each at their own stage, helped, advised, etc. Thanks to everyone.👍👍👍
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July 31, 2023
Магазин не плохой, ассортимент замечательный, выбор большой, единственное огромное "НО"- в выходные покупали обои, притащили на кассу, оплатили, а чтоб их связать аккуратно для удобства дальнейшей переноски, нам указали на стол для самообслуживания, я, например, понятия не имею как правильно их связать, чтоб они не разваливались, стояли полчаса в ожидании хотя бы кого-то словить, чтоб помогли, пробежала женщина, на просьбу о помощи-бросила :"ждите", и на этом всё....Я понимаю, что с кадрами беда, и в отделах найти консультанта, тоже не всегда получается, но, знаете, это говорит о наплевательском отношении к клиенту, когда главное, что ты оплатил, а дальше - хоть трава не расти... Очень осадок неприятный остался.
1
June 14
A very good store- there is everything. Promotions are held periodically. Parking is available.
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September 19
If you pick up an order from the Internet. It's a long time to wait for the staff somewhere else. The other Employee does not know anything, there is no one to find out what's what
And so the store is spacious, comfortable, with a choice.
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January 7
A fairly extensive selection of products. I often stop by before going home. Adequate prices, fresh food, lack of queues and pleasant staff make shopping even more enjoyable.
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1
October 21
A huge store, everything is there and can be viewed, but until you go through everything you need a day, I prefer to order online, and I recommend it
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July 4
Recently, the assortment has changed for the better. Parking is good, the location is excellent.
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