There are very incompetent operators on the phone, from whom it is impossible to get a clear answer. You need to ask a question 6 times so that she finally gives an answer to the question. Why do they put such stupid illiterate people on phones (in particular Madina)? After talking to them, it's scary to go to the clinic, because you begin to doubt the competence of the staff and the clinic as a whole! Trust is disappearing! But it is from the operator that the further choice and decision of whether to go to this clinic or not depends.
I really liked the Prutsky's doctor, Ekaterina Alexandrovna, explained everything and was very attentive to our problem. thank you very much for such specialists. In half a year we will come back to you again
A clinic of the highest level and quality of service! Stylish interior, cozy atmosphere. The staff is polite! The doctors are attentive. I recommend it!
A great center. The approach is professional. My relatives had cataracts cured there in 2 eyes. The recordings are all worked out by the minute. Courteous staff. He will always prompt you and give you full information related to your request.
Good specialists, the whole family applied and all relatives also went and go there, who has cataracts, who has astigmatism, you can have surgery through a quota. In general, I recommend
High level of professionalism, sensitive approach to patients. Nice polite staff. Lack of wild queues, reasonable prices. Advanced diagnostic equipment
Ophthalmologists from the office of the red eye and specialists in keratitis, thank you very much. We returned vision and comfort to a cardiologist colleague. Now only to you!)
The vision was professionally determined, clearly and quickly, the hand is clearly stuffed, although there was a young girl, which at first alerted. In other hospitals, everyone could not cope in any way.
The staff is on the level.
Professional approach to clients.
I came in during the day, on weekends, there were no queues.
BUT the price tags are out of pocket, but I think it pays off
I attended an appointment at this center on May 28, 2019 in order to get a prescription for reading glasses. I was not particularly enthusiastic about this clinic. It all started at the cash desk when they said to pay 14 thousand for the reception, without mentioning a discount of 1 thousand tenge for pensioners. To our reminder about this, the cashier replied that it was not such a large amount. Next, I underwent a general examination, which took 3 hours, taking into account the queue, and returned to the therapist. The therapist, Hwang O.E., strongly recommended that I undergo a cycloscopy, for which I had to pay an additional 3 thousand tenge. After paying extra and sitting in line for another hour, I finally got to the doctor (the surname is not legible on the seal, only the first three letters are visible - Giz. I immediately had doubts about the qualifications of this doctor, since she mistook my scar from childhood trauma on the cornea for a foreign body. As a result of examining my left eye for 20 minutes, she offered to pay another 4 thousand in order to show me to the head for an accurate diagnosis - retinal blindness. I refused this offer, as the examination time was too long and was already 5 hours. When applying for my medical card, the therapist strongly recommended retinal surgery in the conditions of their center, the cost of which was about 47 thousand tenge. Upon arrival home in Kokshetau, I visited an ophthalmologist, underwent an OST, in the conclusion of which it was indicated that no pathological changes were detected.
A diverse range of services. The queues are long, where the reception is conducted for a long time (I do not remember the name of the office where the pupils are buried for all visitors ), but I really liked the attitude towards customers.
Professionals work. I would especially like to mention the work of Nina Vasilyevna Skiba's doctor!
But just a consultation in this center costs "a pretty penny"!
For two years in a row, I have been coming with my family for diagnosis. The staff is very friendly and welcoming. Doctors are sensitive to all my problems. I sincerely thank you for your attention and work. Until next year.
Retinal detachment is immediately found in all patients who apply to this center, 86,000 tenge is immediately charged for laser correction, and so on for everyone
I tried to make an appointment with a doctor by phone - a very rude girl at the reception called herself Jazira - her tone and unwillingness to give information is unacceptable for a private clinic!
Great service, friendly staff, and most importantly, everything is sterile. We had an operation there, and as a result, we see better than before. Prosperity to you
I drove in circles for 20 minutes, looking for parking. Vision has not improved and as a result: we go for examinations to get a prescription for glasses. The prices are quite high. If you don't come every six months, the price is beaten as for applying for the first time. The result: a sea of high-tech equipment that does not help. They give information.