There is no feedback from the drivers! The "delivery" tariff was blocked for three days without explanation. There are rules on the size of the cargo, and customers are trying to send anything: a bunch of flowers in pots, oversized building materials, current meat in bags, etc. You refuse and get a block, or a minus in the rating!. Yandex doesn't care about drivers! The main thing is the commission!
I'm writing a general impression of Yandex. Go. It's a disgusting office. We had to deliver the parcel, the box to the door, the order was postponed for 2 days, because for some reason the couriers had a completely different address, and eventually the order was closed altogether! The parcel is paid for, it costs a lot, and such an attitude, the support service is silent, just transfers the order and that's it. I do not advise anyone to contact this site at all!
You work with such rotten partners that I even give you 1 star, your worst Work partner.Taxi
It's a disgusting service, there's no place to complain, they did it as usual, they score on people, if Yandex works with such "people" then I'm going to delete it altogether!!!
I did not order a taxi, they called from Yandex taxi, they swore that they were waiting for a long time, if you have program failures, then ordinary people are not to blame, inadequate drivers And irresponsible operators, just the bottom
Yandex is just an outrage, never subscribe to anything, they withdraw money just like that, I explained for half an hour that I did not subscribe and did not use it, promised to refund the money and disable the subscription, and did not fulfill it, as a result, I received a letter that the subscription was suspended and will resume along with the money withdrawal. Do not try to use their subscriptions. I don't know how to get rid of them anymore
Technical support does not respond constantly the problem is delivery to the bike courier is very far away, throw the order from 6 km to 15 km from the location point a to b is not real yet the bonus will be canceled for 60 som 78 som where is the bonus 100 percent to drive beat if not why deceives people? There are many more cancellations
Hello. Why don't you require drivers to know the city, they always go to the wrong place, and immediately turn on the wait. And while they find the right address, the waiting is already winding down. We do not call a taxi because there is a lot of money, but only when we are late. Demand honest work, and enter an exam for knowledge of the city, because the navigator is also not perfect, the addresses are often repeated, the difference is in the area, but since the drivers are mostly newcomers, they do not know this at all.
I'm sure customers do not know how to use the application, they will insert a dot it is not clear where and wait near the entrance, this is the first, the second taxi drivers do not fly yet but drive with everyone in traffic, etc. if you are in a hurry, you need to sleep less
The company does not lend itself to Russian words to describe the negative. There are more problems for operators, who not only have to serve and protect customers, but in fact are accomplices of fraud on the part of drivers