OneTwoTrip
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392 reviews
November 26, 2024
I am writing a review because I have read a lot and decided to share my experience. I download the application for buying tickets of the airline company that flew, click on the purchase , they transfer me to one two trip, so I bought a ticket and I think to read the reviews, I almost went crazy, I think well, I got it. The next morning, the notification that the flight was rescheduled here I was even more paranoid , and they also write a recalculation in the application, I think well, I'm cheating, I'm writing a vacation to the operator on heartburn, I answered within 2 hours, said nothing to pay extra. I'm waiting for a day, two, three, nothing, the status is still recalculated, the benefit was prompted to verify on the airline company's website and then I was glad everything was fine, I registered for the flight, it can be seen that the workload is large, everything went fine with me, I bought a ticket from Stavropol to Sochi and back.
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November 26, 2024
I do not recommend buying anything here: for the first time in all flights, it was with this service that a jamb appeared when they tried to reschedule the connecting flight 2 days earlier: so that I spent 2 days in the country of docking instead of several hours... phone support does not respond, the reason for the flight cancellation is not called, compensation for flight cancellation and hotel accommodation in the city of docking is not offered, they respond in the chat an hour after the question with some general scripts that are not related to the questions being asked. As a result of senseless attempts to reschedule the flight, they were sent to communicate directly with the support of the Chinese airline: well, that is, to call China and spend time on an international call for 15-20 minutes, taking into account the waiting on the line. Sharazhka.
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1
December 17, 2024
After a failure in the payment system, the OneTwoTrip campaign refused to purchase tickets, and then retroactively issued tickets, although I already bought them from another company. After trying to contact me (there is no big problem-there is no hotline phone, the chat is answered by "a robot-Tolya or Gena", they began to demand a bunch of screenshots, copies of tickets, etc. They provided everything, as they wrote to me that this would help solve the issue of a refund positively. A day later, they began to lie that they had no failure and turned out to return the money. A very murky company registered somewhere in Holland. so the money stolen from me also probably went to weapons for Ukraine.
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2