The year 2025 (January 8) began with this TERRIBLE place. The paperwork for receiving adult diaper allowance has been moved to a "one-stop shop." I waited in the electronic queue
for more than two hours. At least the ticket says
how many people were before me. Sorry
, I can't even go to the bathroom or get some fresh air. There are under 100 people, maybe more indoors, it's winter - everyone is dressed. And then on January 9th, they call from the old place of reception of documents and ask to bring a photocopy. That is, all the documents are in the same place again!!! But what the hell is that all. EVERYTHING FOR THE PEOPLE!!!. many thanks to the organizers of "One Window". Now the money will come to the disabled person in a month. God forbid that he doesn't die or that the public services benefit from such nonsense.
Rough. As long as all the benefits were through the administration, there were no such problems at all. There seem to be a lot of employees here, and an electronic queue, but this is the most disgusting organization. That it took three days to update the documents in January. That now you just give the certificate, you wait two hours. And the queue is organized strangely, it is impossible to understand how many people are in front of you. Moreover, the central one is somehow more active, it is the railway district that is disgusting.
The organization of work in this place is simply disgusting!!! They don't know the basic laws... the queues are terrible, there is one window for both "submit documents" (up to an hour) and "pick up" (40 seconds). I waited in line for 40 minutes, although I was next to pick up the documents in a minute...Is it normal? Make a separate window for the finished documents!!! As long as I go there, there's only one negative...
This is just the best place to waste time, it takes a very long time to do everything in a queue, min 1 hour you need to spend to just pick up the certificate 2 windows work on the railway area in all directions, the logistics of the work is just a nightmare, I hope the creators and curators of this "miracle" take and get help here too))))
Very pleasant impressions from the visit. I was applying for a Chernobyl ID. There were no queues at my premises even once (the first time I came just for a consultation, the second time I submitted the documents, the third time I took the finished certificate). Clean, comfortable, the staff is very polite.
Everything went quickly for me, a nice girl works; there are a lot of people, but I came in advance; therefore, everything went as quickly as possible.