In Turkey, guides tell tales about transfers and excursions. In fact, there is nothing for you. And they just drop the tubes on the hotline. The guide is hiding.
A one-day company.
Good afternoon. I want to write about the work of your guides or so-called escorts to the hotel. yesterday we arrived in Antalya, and approached the bus, which intended to take guests to the hotels. They gave their suitcase into the hands of the driver, a girl with a beautiful name Zemfira, but with absolutely no beautiful upbringing, invited them to take their seats. All such a sweet thing, it would seem initially, in fact turned out to be an annoying creature. The last of us were supposed to be brought to our hotel, and the rest of the guests had already been taken away. And so she comes up to us and says perfection charming words: Did you have any luggage with you? We are wearing jeans and sweatshirts, and we arrived from the airport anyway. Of course we don't have any damn luggage)))) in general, they didn't have our suitcase!! You can imagine our shock. As a result, such rudeness began from her side, it's not my problem like we brought you, I'm going to make one call now and wait for the day. And all the things are in our suitcase. They literally threw us out and left. In general, I ask the staff of the tour agency to pay attention to this and to give this employee a disciplinary punishment at least. I would generally drive such workers into the neck. Just rude.think about the face of your company!!!!!! I'll take more measures and just as much mess with her nerves as she did.
We are vacationing with our son in the UAE, Ras al Khaimah, tour night Dubai. Of course, we were unlucky with the weather - it was raining heavily, roughly 2.5 of the 4 agreed places were visited.
Dear management, if you provide services and these services are not provided in full and of poor quality, then at least you need to apologize, but actually you have to return the money, at least part of what was paid.
Yes, it costs $30 per person, BUT it's also money!
The work of a hotel guide to sell, the work of a "licinized" guide, to conduct an excursion ...
The overall rating is a three, and then with a stretch.
And I didn't like the general attitude :(
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Оlga
Level 26 Local Expert
December 1, 2019
We had a rest in Phuket. We took a 2-day tour from them (the Golden Triangle). The tour and the organization are at the highest level. I liked absolutely everything, starting with Julia's guide, ending with accommodation in a great hotel, riding modern boats. The program itself is super: islands, caves, waterfalls, elephant and raft rides, visits to hot springs and a monastery. I definitely recommend it to everyone. Thanks!!!
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Sunny 🌞
Level 10 Local Expert
May 26, 2023
Just the bottom! The sealife hotel guide is lazy, deceitful, out of touch. How such people are selected for work...
Good afternoon! I really want to share my impressions about the Fame rezidence kemer hotel, where my husband and I have been vacationing for the 3rd time in a year and a half. I want to start with the concept of the hotel: a relaxing family vacation, wonderful friendly and welcoming staff, which, as we see, has been practically unchanged for a year and a half, which indicates the high professionalism of the management and the team spirit of the hotel. The rooms are very cozy, the cleaning is of high quality, they often leave compliments in the form of a composition of towels and rose petals on the bed, which looks very cute. The food is varied, there is a menu for children and tables with diet meals. The beach is maintained in excellent condition, sun loungers are always available, even when the hotel is fully loaded, so you do not need to run and borrow in the morning. Animation at the hotel is carried out regularly, and, importantly, very unobtrusively. The location of the hotel in Kemer is very convenient, so in the evening you can walk along the embankment and shops. Since I am a lover of spa treatments, I would like to note that the spa center here is cool: a hammam, sauna, swimming pool are freely available. Massages are available for an additional fee. We believe that the price-quality ratio is a solid five. Next time we will definitely make a choice in favor of this hotel.
I want to write a review not about the place of rest, but about the work of Odeon Tours guides, who were a fly in the ointment of my vacation.
It's about Turkey, Alanya.
- Hotel guide. I came to the meeting at the appointed time and received a rebuke that I was not there in the morning. I announced a brochure with the time of the meeting - I shrugged my shoulders, did not apologize. Next, I asked to make all the formalities and let me go, since I travel to Turkey regularly, I do not need explanations and excursions too. She asked very politely. I received a second rebuke, literally: "is this a meeting with a guide? Who meets the guide like that?"
- return transfer. Half of the bus are guides. For some reason, one of them asked for my hotel bracelet with a playful smile. Next, at the stop "with the best sweets" I tried to go to the cafe for guides - the departure from the hotel was before breakfast, the plane was without food, although I would have bought a bun, but no - the guide pushed me out with the words: "you have your own cafe." The cafe for tourists did not work, and judging by the lack of equipment, in principle.
Of course, the guides ate half a bus, and they did it on the bus.
I will try to limit my contacts with Odeon as much as possible in the future.
On January 8, 2018, during their stay in Dubai, a group of tourists from Russia was accompanied by your colleague Gulnura Chonorova. During the 6-hour tour, Gulnura told about the UAE so many interesting things about this country, about customs and traditions. She skilfully moved from one topic to another. The speech itself is correctly delivered, clear diction. Being a representative of the Central Asian region, she spoke Russian without an accent, which amazed all tourists. Please note Gulnura's good work for doing her job at "+5"... it can be seen that a person does his job like a professional. Thank you, Gulnura!
Some guides are cunning and deceitful, instead of a 6-hour tour on the quadric, 1.5 hours came out. After that, after talking with the guide, she said write a claim