We rested with the child . In the playroom, the nanny took off the child's pendant with the image of the Mother of God... the camera staff refused to show it.The child cut the inside of the thigh ... no one refused help. I myself did not bring a child of 25 kg to the room to call a doctor. In general, some kind of crime . Hopefully the worst of the two we've been through. THE HORROR!!! ALINDRA FELIC Senior Manager - we will deal with all requests for help. One day, the cleaner left the room open at all. It 's good that the cameras have been raised here . Honestly , it 's a very dangerous place . Weigh all the risks. I will write reviews … I won't get tired. And you don't need to clean them
We went in 2022 at the end of January. The service is one of the worst that has ever been encountered: food: French fries, fried sausages, pancakes, burgers, fruits of 2-3 types at most, which was very surprising, since the tropics, seafood was also practically non-existent (1-2 types of fried fish). It's the same thing every day, drinks (tea, coffee, juices) can't be poured by themselves, so it's a big problem when the waiters forget about your order and you sit and wait for 20 minutes, then you look for a waiter to remind you again and wait again... it was very frustrating((
On our honeymoon, they brought us 2 cans of beer as a gift🙊🙉🙈 No one speaks English or Russian from the staff (except for reshpens).
The beach is beautiful, the ocean is gorgeous, but that's it. In general, the hotel is ideal for those who constantly drink alcohol. People at the zoo will be upset for 2-3 days(
Lovely hotel, good cuisine, clean beach. Unfortunately, a lot of locals come on weekends, which slightly interferes with rest. But thank God it's only for two days.