A great place where you can spend the evening, have a delicious meal and smoke a hookah. Hookah master is top, knows his job, and in general the staff is pleasant and friendly, the photographer girl is just lovely!
Happy birthday "Cloud"!
Greetings from Moscow.
It's a good place.
You can always find a free table, and if you book in advance, it's absolutely wonderful.
Polite staff.
Favorite place in the city.
Today, on the birthday, it was fun.
Thanks for the birthday cake!
I can't say anything good.The place is dark, the lights are almost out, and it's hard to see the menu. The company of 4 people was given 2 menus with different prices. The place itself is cold, and there was a cannon at the entrance to heat the room (which did nothing to help). The staff does not know how to communicate with clients in any way, they are not familiar with the menu, there was a phrase "it says what else is there".20 minutes after ordering, milkshakes were brought, and 15 minutes later baked rolls were brought (inside there is not chicken, but stringy meat, the rolls themselves are falling apart, and the shape leaves much to be desired). Tea was also brought on a dirty stand. After 40 minutes of waiting, they called the waiter to find out where the hot dishes were, to which they received the answer: "I'll find out now," and the waiter did not return.…Half of the menu is missing!After the waiter left, another 10 minutes passed, to find out where the dish was, the answer was: "we don't have this, we can offer you something else."...By this time, they had brought a burger with a knife in it (well, somehow such a serving did not look very good). They demanded to call the administrator, the waiter went to call the administrator and did not return again.The waiter was called again, the hookah man came, said that there was no administrator and tried to solve the problem. We refused the discounts and the rest of the dishes and demanded a book of complaints, and as it turned out, the QOL was incorrectly designed, and the waiter nervously took the book away and corrected it.The complaint was written, and we left this establishment frozen and dissatisfied.The tea in the receipt was different (of course, more expensive). This was the first and last visit to the Cloud.