We ordered sushi a week ago. The delivery time was about 2 hours later. 15 minutes before the delivery deadline, they called and said that the courier had a flat tire, so another courier would deliver the sushi in 30 minutes. As a result, no one arrived after half an hour or an hour. We arrived about 1.5 hours later, but did not accept the order.
Most importantly, they did not agree to give a discount despite such a long delay. They offered only 10% on the next order. Do I need this next order with this service?)))
And the very reason for the delay, allegedly a flat tire, sounds unrealistic.
If they had said right away that the delivery would be 4 hours, there would have been no questions.
Hello. I would like to ask! Have you changed your sushi dishes? A month and a half ago everything was delicious, but now it's like they ordered it from another place. It's not even like the cook made them. Hot rolls are like in a raw batter. Just flour with water on them. Tuna roll with almost no tuna, transparent. The room is terribly dirty, unsanitary, we haven't noticed this before either. We hope that you will return to the previous level.
The baked and tempura rolls were cold. The Philadelphia and bonito rolls were falling apart . And there were practically no fish in the rolls (speaking of bonito rolls)
Bonito looked tired, it tasted exactly the same
Well, plus everything: long delivery , the only good thing is that the administrators called and warned that the order was delayed