Nursat
41 review
March 25, 2024
The Nursat Hotel is positioned as a sanatorium, offers a small range of physio procedures.The rooms are spacious, there is a seating area and a sleeping place.The room has a bathroom.Despite the fact that the year of construction of the hotel is 2021, cosmetic repairs are already required: the wallpaper has come off in some places, the door lock needs repair.The hotel staff does not have badges.Therefore, it is not clear who is the administrator, who is the cleaner, who is the nurse, who is the waiter.During the conversation with the therapist, there was an outsider in the office, she may belong to the administration, but this does not give her the right to be present during the conversation with the doctor.In the physio room, the employee, again without a badge, which does not even make it possible to understand whether she has a medical education, allows herself to discuss the doctor's recommendations.When visiting the spa area, the employee or instructor also does not have a badge.The most negative impression was left by the DINING ROOM, with a loud Restaurant name.The attitude of the staff is dismissive-not happy.The staff arrives almost 15 minutes before breakfast, so they do not have time to make cuts.Breakfast is served buffet style, but the area is very small, which creates pandemonium.Also, endlessly running out of cheese, butter, sausage, bread, egg frosting, create discomfort.Lunch and dinner are served in portions.Everything is cooked terribly not tasty!
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October 26, 2024
A good sanatorium, clean, friendly staff, tasty food, good treatment . It includes access to the pool and sauna, the trampoline center is just super. The location is great.
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August 18, 2024
The Nursat Hotel has literate, intelligent people with education working in the office. And at the hotel, people recruited from the street are sitting at the reception, who respect people with money. And people with disabilities are treated selectively, and especially men are treated well. I came on a package trip. The ticket cost 310000 tenge. For this money, you can relax abroad. I was put in the smallest room with my 80-year-old grandmother, who had insomnia and incessant diarrhea for 8 days. I was afraid I was going to get sick too. I took measures and was relocated the very next day. But they pretty much shook my nerves, they probably wanted more money, but for themselves. Having said that they have nothing in their pocket from my ticket. If only the owner knew what was going on in his hotel. There were a lot of dissatisfied people. They were poorly fed and they save money on it. It's too bad that there is no connection with the director. It is necessary to carry out regular inspections there. People change there every year and everyone tries to fill their pockets. But I found a way to deal with them. Let's see what happens next.
See original · Русский
May 9, 2024
A great hotel in the very center. The infrastructure is at a high level. Special thanks to the staff of the hotel and restaurant itself - they are sensitive, friendly, positive, professional. I really enjoyed my vacation here!
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1
January 12
The pool is clean and warm, especially in winter! I really liked the hammam, but it's not even comparable to the steam room.
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January 3
Everything is great, the rooms are clean, the food is good. The pool is clean and warm. Recommend 👍
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1
May 4, 2023
The rooms are good, clean, good service, the staff is excellent, the toilet and shower in the room , The pool is good , we really liked the location, the location is cool opposite the museum , Ferris wheel, zoo, BURABAI Mall shopping center are all nearby.
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3
November 5, 2023
We liked the hotel. Stayed with my family twice. Rooms, restaurant ,trampoline center , swimming pool, hammam, sauna super.The service is excellent.The staff is very polite.
We were literally on the weekend. I recommend.
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1
July 27, 2024
A very good sanatorium. Polite staff. Very good treatment. The food is good. The receptionist is very polite.
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July 20, 2024
We rested twice on Borovoye. And we stayed in Nursat. I recommend. Good service, rooms, parking!!!
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February 25, 2024
There is a swimming pool and a good dining room, and they can also bring food directly to the room, very good rooms and staff, but the pool requires a voucher that can be taken at the reception
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2
July 3, 2024
Everything was great! Thanks to the staff for the comfort! Special thanks to admin Galia
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September 12, 2024
I liked It, From the advantages Of The Location
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March 8, 2024
I liked the main part. The only food is weak, but you won't starve)))
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July 28, 2024
Shabby rooms, peppery food, dubious procedures, to put it mildly
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September 13, 2024
Okay, I like it.
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1
January 25
Not a bad hotel
See original · Русский
March 17, 2021
We were there for the March weekend. We had a family room on the 1st floor, which includes breakfast and access to the pool for 2 hours each.
Positive: they are well fed, tasty, satisfying, the pool and Jacuzzi are warm, the water is clean👌🏽
Cons: the room is cold, it has never been cleaned in two days, the room rate is too high.
I'll give you three stars
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1
1
August 13, 2022
We lived in a double room for a week, meals were included in the price. Two stars is just for the food. The rooms are not cleaned, there is no dryer, there is no hair dryer. We also came across a leaky mattress with springs popping out. I don't know about the other rooms, but we were unlucky!
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1
1
August 5, 2022
Great hotel. The rooms are spacious and clean. We had a rest on August 3 in the Inju building, the room is a family room. Breakfast is included in the price.
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3
July 11, 2024
There is no strong word of nature , the sanatorium lechenia , the food, the image is wrong
See original · Қазақша
December 24, 2022
Everything is much worse than you think, I went through a tour, and this hotel is very cold, the cooking is not very good, the room is dim and smells of sewage, the staff is not friendly, and there is a cool corridor leading to another hotel where there is a pool, that's cool, those who go there, go with an armful of firewood, since there is no hair dryer, and no hot batteries, no heater that really warms, you have to sleep in jackets
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April 1, 2023
Everything is at the highest level, thanks to everyone, the pool steam room is very cool
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May 30, 2022
There are no outlets, confusion with room prices, there is not much for a more or less comfortable overnight stay and nothing more, also the staff is not focused on working with residents
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August 11, 2022
We lived in August 2022, the junior suite, was not cleaned in 6 days, there was no toilet paper and soap in the room, the room needs repair, the bed is very hard, it is not possible to sleep, the furniture is old, there is not a single chair, the only plus is the location of the hotel, breakfast is served to everyone (as a rule, porridge, bread, egg or scrambled eggs, bread, tea)
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2
July 5, 2022
Average level of service, but good location, near the water park.
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3
July 11, 2021
It's very, very dirty and the administration doesn't care about it!!!! They moved us into a room in which they didn't even bother to change the bed linen after the previous guests, I'm not talking about the rest at all!!!! There's dirt everywhere!!! And don't care!!!
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3
1
August 15, 2020
The location is super in the very center, near the water park you can say that on the same territory! By the numbers , yes , there are no daughters , but we got a good number , there was no kettle at night we wanted to drink tea , the children needed warm water ! And so everything is super!
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1
May 3, 2021
I do not recommend this hotel to anyone. May is not summer yet, but the hotel is very cold, there are no heaters, the room is like outside, only there is no wind. In general, a very, very bad hotel.
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2
November 14, 2021
Good staff, cozy in the room, excellent park area.
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2
June 30, 2023
Beauty is recommended
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2
August 19, 2022
Rooms that have not been cleaned, for which they charge too much.
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August 21, 2021
It's dirty, I can't put it into words. It is not clear what the money is being charged for. The room does not have a pleasant smell. We will never stop there again.
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3
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March 26, 2021
A good hotel with good staff! Excellent pool and sauna.
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1
July 28, 2021
The room was not cleaned, the sheets were dirty and stained. The dining room is not very good, the food is like in kindergarten, everything is economical.
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3
1
June 15, 2022
It's always cold in the rooms!
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1
February 8, 2021
The hotel is old, there is no service at all! ! !
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July 19, 2022
To establish a booking department
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1
June 11, 2022
Will go
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3
1
July 15, 2019
The cleaning at the hotel is terrible. Tables are not cleaned in the restaurant.
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4
July 14, 2020
The rooms are dirty
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