It kills a terminal that does not accept 10,000 e bills, you have to change at the checkout every time, two cashiers never work at once. If you get to lunch, you have to wait an hour. It's infuriating. There is no app where you can pay, which is already very strange for modern life. The service at this level leaves much to be desired.
The employees are incompetent. Roughly speaking, they do not know banking procedures. You ask a question, they start asking each other or sending them to their offices. Yes, there are many things missing from banking products. The branch in the ORAL shopping mall is generally open for beauty, I have been there four times, and there both the cashier and the manager are sent to the head office on Ihsanov.
They are sent from one department to another, assuring that they will help there. As a result, the problem has not been solved, there are many questions that employees do not give answers to. In general, so-so service.
I didn't like the bank at all. Long queues. The program is slow. Stupid bank. Why do I have to wait two hours to pay for the service at the checkout. Also, you have to take permission from the manager to go to the checkout.
Why did I come to the bank today and was refused a transfer? They said that the contact does not work and the crown. When everything works great everywhere ! Is this a prank?