Lovely hotel, smiling staff. True, they often stand over their souls for some reason, they probably want tips, but it's not in my habit to give money to those in need. This should be handled by the employer. And it's all the same that the mentality is like this, because I'm not asking anyone for money.
Very decent, but there was a misunderstanding about parking. but!
Dear neighbors, we were from Minsk and as soon as some staff heard Russian from our lips, they immediately included the expression: "I don't understand, etc.", even when they started speaking English, the answer was the same, I don't understand.
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Андрей
Level 8 Local Expert
January 31
Nice, clean rooms, friendly staff. Late check-out at check-in was done for free, despite the fact that it was booked with an additional fee. When booking Superior, 15% discount on the restaurant and bar in the hotel. A restaurant with good cuisine.
Good location, decent rooms, excellent breakfast. Despite the luxury level of the booked room and the request in advance for an early check-in, they checked in 40 minutes earlier, because "the room was cleaned, come back in three hours" and period
We arrived at the hotel around seven in the evening. Our room was still occupied! They offered to walk for 2-3 hours or take a worse room. Because they were with a child after a long journey, they had to agree to another room. I am still shocked by this situation.