Nova Beauty & Nova Cosmo
13 reviews
February 6, 2022
Everything is fine, neat, and I got a lot of pleasant impressions. Tatiana was very attentive to my wishes, explained the need so clearly and intelligibly that I easily entrusted my face to her, they did ultrasonic cleaning and care, Tatiana gave recommendations on home care, nutrition, and made a plan for improving the skin of the face. The result was visible immediately after the procedure, the skin is clean, velvety, shining, all pores are clean, I am very pleased, there is a massage course ahead, I am very glad that I found such a specialist and of course the service is top class!)))) I recommend
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February 22, 2022
One of the best salons I've visited lately!❤️🔥Very pleasant and warm atmosphere, friendly team!I was surprised by the individual approach to each client, taking into account your preferences: tea, coffee or stronger with a tasty treat!😋 It was unexpected and very pleasant!)) For this, a separate respect to the salon administration!Master Kristina is a very talented specialist in her field, in a few minutes she helped me decide on a haircut and choose an image specifically for me!I recommend the salon! 👍Only pleasant impressions and positive emotions!❤️❤️❤️
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January 12, 2022
I came to this salon for the first time in December or November last year, I signed up for a pedicure and hairstyle. I really liked how politely and reverently the staff treats customers. They arrived, took it away, brought it to the salon. The nail treatment was done very quickly, pleasantly and efficiently, the master often asked, "Is everything okay with you, is it convenient for you?" . During the treatment of toenails, I did not even feel how the master treated my cuticle. In short, it was immediately noticeable that the pedicure master knows his job. The hairstyle was also done with good taste and a master who knows his business, informed me what he would do with my hair. The result was a stunning masterpiece, not too defiant and very modern. Then I decided to sign up for a manicure, everything was also done at a good level and at a decent price. After that, I continued to come to the Nova Beauty salon, and with what a nightmare I just did not go there, the master would fix it anyway, I always left this salon in a good mood. 😊😊😊
I recommend this salon to everyone, you will not regret it!)))
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August 12, 2021
Unfortunately, I am updating the review.
Hi!
People who plan to use the services of this place need to know the history of my experience.
Briefly: I signed up for a haircut. I arrived half a city away. They said there was no master and there was no one to cut it, you can come another day. I waited 2 hours from the start of recording. They got a haircut.
You cannot count on this place and the fact that you will be accepted on time. I don't recommend it. Look for another place, it's better. ❗
Expanded:
1. I decided to come and get a haircut, as I had one positive experience before. A good, polite and careful master, who doesn't like it? A good attitude costs money, so I agreed to 32 rubles to wash my hair and make an even cut.
2. I called to make an appointment, they signed up on the same day. Good luck, I thought. The appointment is at 16.00.
3. I do not live nearby, but thanks to the positive experience I decided to go there too. The path consisted of: getting to the subway, taking the subway, and walking again.
4. I come earlier, I sat down to wait. Later, the administrator comes to me and informs me that there is no one to cut my hair, there is no master, because she has her own circumstances. I am shocked and confused, because I was recorded on a call somewhere at 12-13 and still have not learned that the master "will not work?". Should I have waited for the client when he would take the time to come and tell me in person? Eh, unfortunately, this is a bad idea.😕
5. I'm upset. I am offered to come another day! As if I have nothing else to do, go and check if they can get a haircut today or not. I inform you that this is not done, and that this is at least not what I expected. There is no point in making a scandal, I decided to wait for the problem to be solved. The girl at the reception did not show sympathy, just said, "alas, it is so."
6. The administrator was called. I've been sitting and waiting all this time. It's already well past 16.00. The administrator arrives. Says the same thing as the receptionist. Unfortunately for them, I work with people in product support myself, and believe me, I know how to adequately level the situation so that the person is even more loyal after. But this was different. I say again that "you signed me up, I came to you, you are not providing the promised service, what are you offering me? I don't have any other free time and I was counting on you."
7. I sat for another 20 minutes. I was offered coffee. Thank you. I asked for tea. They brought it with marshmallows, even though I don't eat sweets, it's still nice. At the same time, this did not save the situation much, since I had just been there for more than an hour.
8. They said that another master would arrive in another 30 minutes. They offered to wait in the room with the spa fish. Thank you. This is, of course, better, but the expectation and the need to demand the service for which they signed up was unpleasant and somewhat disgusting. Is it not clear that you are exposing yourself in a bad light and you should act immediately?
9. As a result, I waited for the master. I got a haircut. In the end, when paying, I was given a questionnaire to evaluate the service. Why?) I didn't see any regret for the incident in the women's eyes, they were just waiting for me to leave.
10. I filled it out and left. I did not hear that they would like me to return so that they could make a good impression on themselves. But, I wouldn't have come back anyway). There's too much competition right now to go to the same place where you and the record aren't taken seriously.👍
Good luck to everyone and beautiful haircuts!
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October 4, 2021
I would like to recommend this salon 😍 a new studio with pleasant craftsmen and administrators.I really like that there are a lot of services here. A regular customer has been in this studio for almost a year.
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February 19, 2022
For a long time I have been going to the Nova Beauty salon for haircuts, manicures, eyebrow correction and coloring. All the masters are well done. There has never been a misunderstanding. I recommend this salon.
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February 5, 2021
The horror!!! A nightmare!!!! I wanted to protect people from the terrible master.
In this salon, the armless master Svetlana works, who performs permanent eyebrows. This master has neither artistic skills nor just the ability to do the job smoothly. When choosing a master, her experience was important to me, 5 years were indicated on the site, in fact 1 year and she studied according to her words, "so, one girl".
The result: crooked eyebrows on the face.
This is a nightmare!!!!
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March 11, 2020
Convenient location +beauty salon for all types of services. Nice staff.The price of cosmetics is average in the city, but it comes out cheaper with a discount. I recommend it.))
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April 13, 2021
Attentive craftsmen, low prices, friendly atmosphere. Provision of services at the highest level
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September 2, 2020
I bought a gift certificate for 100 rubles here and presented it to my brother-in-law. He went to the salon with his wife and they liked everything. Thanks!
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March 9, 2021
It's a very emotional place, I want to go back there again and again
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December 20, 2020
The most terrible trip to the beauty salon...
The master was late, she cut her hair crookedly.
And this is the styling after the haircut.
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June 27, 2020
Amazing service, a very pleasant place!
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