I can't get to the reception. The door is always locked, and there is an inscription on the door that says "citizens are welcome by appointment, make phone calls." The first time I called, they said, "everything is taken, goodbye." The second time I called was on Wednesday. They hung up, shouting, "We have an archive day." I called for the third time today asking for an appointment. They ask, "on what issue?". I say, "Issue a partial or general power of attorney." They shout "the generals are not doing it now" and hang up. I'm calling back, they don't answer.. I have never seen such a terrible attitude towards clients.