Nordwind
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Кант
2.81 km
43 reviews
October 21, 2024
I flew from Turkey to Moscow, checked in online and bought a seat on the plane in the middle of the plane and at the window. I also noticed that two check-in desks were allocated for those who want to buy a place , as well as for those who have already bought a place . They put a priority sticker on my luggage, and on the plane I got a seat in the back and in the middle row. The flight attendant could not answer my questions, citing the language barrier, she said that after takeoff, a Russian-speaking flight attendant would approach me and try to resolve this issue. And then , they passed by me, pretending to be busy . Why then sell seats if the seating was done in turn, with whom I stood at the reception ?!?!
See original · Русский
2
February 17
On 02/17/2025, I booked tickets for departure from Orenburg to Mineralnye Vody. The well-known ticket search site gave me the availability for the necessary dates and I went to the official carrier for tickets without any delays, but in vain. The carrier's website mistakenly insisted that there were no tickets for this date, and delicately shifted the date in the search engine to the one closest to the one I had entered, the difference was three days, I discovered this after payment and immediately called the hotline to change the date, the operator informed me that the tickets for the date I needed were actually but the website does not show them due to a technical glitch, and the ticket can only be changed at your own expense on the carrier's website. I went to the support section and started going through the exchange points, but the site again showed no tickets for the right day, and no one was going to fix the technical glitch. I called the operator again, she replied to wait for an answer and disappeared. So I was left without a ticket and lost money on the exchange, and it is not known how much the ticket will cost tomorrow, we all know how prices rise just before departure. And the carrier does not give an answer and is not responsible for its technical failures. Maybe accidents are not accidental, but beneficial.
See original · Русский
February 23
I have flown with Nordwind Airlines several times. The last flight turned out to be the most unsuccessful, arriving at the airport in the evening, my child and I had to wait all night for our flight. Among the disadvantages are frequent delays and postponements of flights, almost all services (seat selection, meals, luggage) are paid, and the airline's non-functional and inconvenient application. One of the advantages is the courteous staff, direct flights. On a subsequent flight, another airline will be selected.
See original · Русский