What I liked: a large green area, there is a place to walk, good evening performances, varied food, everything you need in the bathroom, comfortable sun loungers on the beach. Assistants - try as best they can to correct the shortcomings, of which there are many
What I didn't like: the superior room is old, dirty, with ants, it smells like a kitchen. I am attaching a photo. The unfriendly indifference of the staff (it is very clear that it is to the Russians), the lack of service in the main "dining room" (restaurant), never poured water, never! They didn't offer drinks, never! At the same time, it must be remembered that the hotel positions itself as a luxury hotel. Do not clean the dirty dishes while you are sitting at the table. The waiters just ignore you as a guest and walk around with unhappy faces. Fresh fruits - there are only carrots, apples, cucumbers and tomatoes for breakfast. The woman on the juices is very rude, with a sour face always, unpleasant. For those who do not drink, keep in mind that the concept of the hotel does not include non-alcoholic beer, it may not be and this is the norm. In general, the staff is unfriendly throughout the hotel, they try to pay as little attention to you as possible and really walk with sour faces. They treat only non-Russian speakers well, of whom 20% of all guests
We rested at the hotel from 12.10.2024 to 23.10.2024 . It's my first time at the hotel. In general, I liked the hotel, clean sea, convenient access, clean territory, lots of pines, shrubs. The food is of high quality, no one has ever been poisoned during the entire vacation, not a single pill has been drunk. They cook delicious, for breakfast, lunch and dinner there are always red fish slices, lots of delicious pastries, cheeses, dried fruits, herbs, vegetables in huge quantities, meat, sausages, fried cheese, and both. You'll get tired of enumerating. High-quality alcohol, many varieties of beer 6-7 in bottles, Bologna, bex, efes, Miller, draft beer of several types, absolut vodka, Hennessy cognac, Martel, brandy, egermeister and that. Convenient location of all necessary services, bar, restaurant, gym, coffee, fried noodles, fried shrimp, shop, kids club., barrel, volleyball with a good playground made of white quartz sand. A very good animation team. But there are a couple of big disadvantages. 1. Small tennis (table tennis) there are three tables on the street, one with a shelter. Tables in poor condition require replacement of all 3 tables with new ones. There are a lot of people who want to play and people come with their rackets and are disappointed. A BIG REQUEST to the hotel management, please install new tables and you need to make a shelter from the sun and rain for them.
2. Finnish saunas - there are two of them. Floors with protruding rusty nails, torn skirting boards, ancient clapboard, stones in the stoves are bad. This also needs to be redone - there are a decent number of people sighing and gasping. Here are perhaps two disadvantages that catch my eye personally and the company with which we came. Good photographers and a team in general. Mustafa took a picture of us. We chose cool photos to our liking. So he also plays table tennis , comes with his racket . They asked if they would change the tennis tables, they promised.