I really liked the Next entertainment center, the service is at a very high level, all the staff is very attentive, I especially liked the employee who served our Loft hall named Daniyar, a very cool employee, a professional in his field, contacted the children, everything is clear, everything is clear, provided assistance with any questions and everything was solved in a moment, which is very it is pleasant and valuable. The children had some questions about computers, the staff of the center reacted quickly and immediately helped. Regarding the food, it is delicious, beautiful and the children liked it, the drinks are pleasant as homemade, the furniture is very comfortable. On the second floor there is a playroom for children under 5 years old, constantly looked after by the staff of the center. The older children were occupied by animators, the children are happy. In general, I really liked it, I especially wanted to mention the service. The center itself, in my opinion, is for children older than 7 years and above. I recommend it
A good center for the youngest children and their parents. There are nanny animators to look after the children while the parents can sit in the cafe. There is a separate entertainment area for children.
The kitchen is delicious, the children are happy, the staff is at a high level, the waiters will serve and tell you how to cook according to the menu.I wish the center success. Keep the brand.
We have been here for a birthday party several times by invitation. Everything is very well thought out, both according to the program and according to the age of the birthday people. The most pleasant convenience for me was the opportunity to hire a nanny, who freed me from the hassle of the baby and gave me the opportunity to communicate at the table with the guests. This is a very important moment, because moms also want to relax, it doesn't matter if they are visiting or they are the organizers of a holiday for their children. There are animators too, it all depends on the budget. You can choose a leisure program, the staff is polite, we liked everything about the kitchen.
It's a cool place. Parents are relaxing, children are having fun. Games for all ages.
The food is delicious, the portions are large, the dishes are unusual.
The waiter Daniyar is just a Mega super pro. He had a great evening, commented on each dish with an enchanting presentation. I advise everyone!
We went to a birthday party with children several times, the staff is friendly, the animators are normal, the kitchen is good, but I think the prices are too high, there are always a lot of children in computer and PS, the rest of the halls are more or less free.
A great place for children's events, playgrounds for kids are very clean, friendly staff, delicious food, lots of entertainment for children of different ages!!!
A good center where they will help you keep the children busy for a long time, and adults can chat quietly at this time)) and everyone will be happy in the end.
Cozy, clean, attentive staff.
The prices are too high, of course.
I will write a review for several visits at once. About a year ago, everything was fine, so we decided to come again. In June 2022, I came with a 4-year-old child, the air conditioners were set to +21. I think it's too cold for children, the child caught a cold and turned off. The animators were boring, they didn't really want to work with children, everyone was on chill and relaxed. In August, we decided to celebrate the child's birthday, we came earlier, asked to wait for the manager, the service is certainly not very good, wait for a person for 5-10 minutes as if he brought us money and not us to them, we decided not to wait and go see for ourselves. After that, the manager came and offered us packages, we were not satisfied with the packages in terms of the number of people, since we did not plan a lot, in terms of activities and content and price, and they are not showers there. We decided to come and arrange what we need on the spot, but we were redirected to the manager who deals with individual packages, he listened to us, found out our wishes, said that he would find out what could be added and would contact us in the morning. There was no call in the morning, apparently they are not interested in people who do not buy packages for 150,000-300,000 tenge, even on a weekday, when they have to fight for customers. In general, we decided not to celebrate there and the decision was correct. Friends invited their child to the DR and we saw everything that could happen to us. Firstly, at the Lab restaurant, they tried in every possible way to increase the bill, brought dishes that were not ordered by a lot of people and therefore decided to play on this, also ordered water, the waiter said that there was a luxury tassai in a blue bottle for a lot, referring that the other ran out, although I personally saw blocks with ordinary water behind the bar. They also tried to cheat in the entertainment areas. There were small children and adults. Not all children went to the children's areas, but they counted for admission from each child, so also at the weekend rate, although it was a weekday. For entering the computer area as well. Until they started a scandal, they pretended that oh, sorry, it was an accident, as a result they recalculated. The animators are still passive, my children came in and out of the children's area, they said it was very boring (for children 5 and 8 years old). Well, a bunch of all sorts of other little things. And the temperature is still at 21 degrees Celsius, although it was far from warm outside. Bottom line: don't believe their beautiful Instagram, it's not like that. For the same money, you can relax in other places. PS. We noted our success in Takeaboom in mega, it came out for the same price, but the service and entertainment are many times better, yes, there are no computers there, but our young children do not need them. I advise you to go there and study from the wrong place.
PS2 I am very disappointed, I wanted to love this place even to friends who came from America recommended it. But not a foot!!! Sorry about the longrid.
Delicious food, good atmosphere, there is entertainment for children of any age. The active area on the 2nd floor is after renovation. Overall, I liked the center. There are various "packages" for the holiday
A great place for all kinds of entertainment for both adults and children..
A sincere place to celebrate a birthday with family and friends. 4 floors of a huge town for the realization of children's desires.
We celebrated, sang, ate, danced, and played with all our hearts!
Thank you very much!
The idea is cool.
Children like, in addition to robots with which they can play, there are master classes, VR, a small performance, a Faraday grid, etc.
But:
1. Not all robot exhibits are allowed to be viewed/touched by children.
2. There is a huge queue at the weekend.
3. Parents with several children were not allowed in. They said that there should be one escort per child.
4. It's a bit expensive - the all-inclusive package went out for 10K (1 child and 1 accompanying person).
I've been here a lot of times and celebrated my birthday and just to play, but the problem is in the prices if you just come to sit and play a little, then it's better not to choose this place, but for a birthday this is the best place in my opinion
The kitchen is gorgeous, the prices are reasonable. The location is good, close to the river, fresh air. The staff, most of them are hospitable, smiling, helpful. Animation for kids is fun, noisy, kind of interesting, as my daughter said. The main focus is on the game club. Lots of space.
We came to the child's birthday in general, everything is fine, we delayed the timing a little, it did not go according to plan, but it's time to come up with something new, friends celebrate children's birthday there for 3 years and nothing new, but in general it's comfortable that the closed territory does not worry about children
A good place, very cool animators and, surprisingly, a very decent kitchen.
The children are delighted, no one was bored, every child was closely watched. Despite the large flow of guests, there is no sense of a bazaar, everything is well organized and zoned.
This is my favorite place for a birthday party this is the place when a birthday party starts for hundreds of people or 100,000 people there are 4 floors here
Almost all the birthdays of our children and friends ' children are held here . It is very convenient for parents - there are three or four packages of celebration organization. The manager will explain everything in 10-15 minutes and name the price . And don't bother with cake, candles, balloons, etc. They will do everything and the children will be constantly busy with something for 4 hours
The children like it very much. They are well received (thanks to the Administrator), the children play and forget about the time. While I was waiting for the Baby, I was given tea at the expense of the establishment... It's a small thing, but it's nice! Someone's great idea! I highly recommend it!
The staff is very attentive. The service is at the highest level. The setting is gorgeous. I don't want to leave the Loft area. The kitchen is delicious!
A wonderful place where a child under the age of 14 will definitely not be bored. Tested on all ages from 4 years old to 14. Trained animators and administrators, very powerful computers and consoles, excellent cuisine, many children's areas for active games, a playground with virtual reality, dancing to Just Dance... If your child has agreed to leave Next, then he has played so much that he will immediately fall asleep in the car and upon arrival home. And what kind of cakes are there for the holidays!!! Mmmm!
Great, there is a large parking lot. It is convenient for children to celebrate with a group of friends. Kitchen, games, etc. 150 thousand for 6-7 people approximately.
The center is great for family holidays, and not only, you can celebrate any events, the service is super, everything is fast, polite staff, a lot of entertainment for children,everything is super
A great place for a children's and possibly an event. Excellent cuisine, friendly staff, own animation.
Cons: They don't allow their own cake, although it's not very local. Time is limited. You won't sit any longer than you should - they gently hint that it's time to leave
I didn't really like it here, even though I like it. But the maincraft zone is terrible, there are balls there and on a friend's birthday he invited classmates and one classmate took a plastic ball and hit me in the face. And he didn't even apologize.
The best children's holidays in Almaty! The whole organization is thought out to the smallest detail! The children were picked up from school in a limousine, entertained for four hours by various animators, organized master classes, and were well fed! The children are delighted!
We were at the princess's party, as guests. The overall impression remained good. Babysitters looked after the children, adults could relax, there is animation. The waiters work well together, the portions are good and the overall cuisine is not bad.
There is very little place for small children to play, mainly designed for children from 7 years old and older. There are very few programs for young children under the age of five
The most disgusting service among the entertainment centers. I do not advise you to come here!!!
How it started, a week before my birthday, the operator called me to remind me of my son's birthday. Last year we were choosing between Next and another center. And they chose another place, which they did right. And the date of my son's death remained with them, and this time I think okay, let's celebrate here. 08/17.23 I'm coming here to order a banquet. And I'm standing waiting at the door of the sales manager Madiyar, and he was walking in the yard, although when we came in he saw us. And finally his supreme majesty decided to come to us mere mortals and from his high flight began to talk rudely to me. That I was running ahead of the train, that it would be expensive for me, that if I deigned to make another peep, he would still throw money on top and finally decided to send me out. It feels like this is his center. Then I asked him to call the management and another manager. Ayat came, and very politely escorted me out, promising to contact the management of my situation by the evening of the same day, and still he is not there. There was no message or call. That's the attitude in Next.
I wonder if the management knows that its sales staff, instead of selling, expels customers? The management reads the reviews of many dissatisfied customers?
Before going there, you had to read reviews everywhere, then go, I do not advise you to spend birthdays here!
a very good family center. The children liked everything. I especially want to mention Marina in charge, the children became very attached to her and the waiter Timur. One thing is, the distance is very small. The kitchen is very tasty, you can lick your fingers👍👍👍
Super! I really liked it! The food is great! The territory is big! Convenient Parking!Friendly staff, interesting programs for the holidays !!! The children were happy!!!
A lot has been done for children. It's good to play games on the computer. But the staff is below average. Very bad animators. They just fished out young people passing by from the street and said go ahead. The kitchen is also a C grade. You can come and play on the computer. But to order a holiday for children is not dressed. They ruined our birthday with their disorganization and lack of professionalism. The idea of the center is not bad, but it has not been fully realized.