They ruined the whole upcoming holiday.We came to order a hall for the anniversary, firstly, no one warned that besides us (20 people) there would be another company of 10 people + a company of 7 people.The room of the hall for such INDIVIDUAL companies is very small and it turns out that we look into each other's mouths.37 people!!!!!
Secondly, they wanted a closed room, the girl who accepted the reservation did not object and did not explain any subtleties.After that, it was revealed that a minimum check of 2000-2100 rubles was needed to close the hall.
The administrator did not try to solve the problem at all and tried to prove that it was OUR fault and did not understand anything.
The terrible imposition of more expensive dishes, more servings under the pretext of "well, it's not beautiful"
CUSTOMER ORIENTATION?
No, they haven't heard of it.
It's just a horror, a spoiled holiday and mood.
I love to have lunch at this cafe. Lunch menu with no choice. But it is always original, tasty and pleasant for the price. Good atmosphere. The staff always serves on time. I advise you!