The trouble started from the first day. The payment for the trip turned out to be much more than it was stated. We visited a doctor. The doctor prescribed the procedures according to the indications and the cost of the trip. But the most interesting thing began the next day when distributing the procedures included in the package. We ran from the medical building to the reception and back all morning to get to the distribution of procedures. There is a huge queue in the medical building. The reception distributed three procedures assigned to me for all 10 days of my stay at lunch. All morning and after lunch, apparently, I have to sleep, and during lunch I have to go through my three procedures. Of the three procedures, a manual massage is prescribed. They said there was no room for a massage. Should I care about that for my considerable cash?At least for a day of ordeal, they finally found a massage.and now the day off has come. There are no procedures. I want to go see the city. But the bus, unfortunately, because of the late breakfast on the weekend, by the way, we did not see in the book that breakfast was later than usual, it was already leaving. And there is no additional flight on the weekend. We planned to go to the theater. There is no place to call a taxi. The guards refused. They sent me to a nurse. After making the way from the watch to the nurse's building, it turned out that the office was closed. The registry, of course, is closed, there is no one to find. There's no one to ask. We finally found the one who caused it by pestering people. We were late for the theater. The ticket office was already closed. There is also nothing to drive back after the production. The last bus leaves for the sanatorium from Grodno at 20.30. We face troubles every day. The rest is completely ruined. We'll never go again. Although the conditions in the buildings are normal, but there is nowhere to dry all your towels, there are no balconies. There are no dryers. The food in the dining room is fine, but for soup at lunch you need to choke among the crowd to pour from the tank. Tea bags are also not always on the table, you may not get tea, you drank boiling water once. We traveled all over Belarus, but there were no such troubles in any sanatorium. We will never, ever go to such a sanatorium again. This sanatorium has crossed out all the good attitude towards Belarus. Very unpleasant!!!You can go to the sanatorium only with a social voucher, but not for cash. Money does not justify the services provided. It's a shame!!!
This place is awesome. Everything is at the highest level. There is a bus to the city, but it's not far to walk either. The place is in a pine forest, the air is fire! I recommend it! The staff is very polite and helpful. The food is full and tasty, the procedures are excellent. There are 2 barbecues. Unfortunately, the pool was not working during my visit, but you can go to the neighbors. I really liked it, we will come again!
We had a rest from 12/29/2024 to 01/06/2025. The only good things are people and territory. The rest is just the bottom. The rooms are like after the war, the walls are stripped, the doors are falling off. The TV is nailed to the bedside table. The food in the dining room is tasteless, it feels like the food was fresh, but thanks to the efforts of the chefs, it became tasteless. If it wasn't for the company, they probably would have left earlier. It's a little comforting that the price tag is small, but still it's not a reason to put people's money in such conditions and feed them like that. I don't recommend going here. To nobody.
Positive:it is located in the forest, a cozy area, quiet and peaceful.A city bus runs to Grodno for 80 kopecks, 23 minutes.
The medical base is weak. On holidays and on Sundays, of course, only meals, there are no procedures; and even on pre-holidays, the staff tries to move everything to be free.
The medical staff complains about small salaries, heavy workload and vacationers hear it.
My opinion:if a person arrived on a trade union 20% voucher, then this is just for them, you can put up with a lot. I paid 70 rubles. a day and I would like the best. There is no wild delight, as many write in the reviews.
My son and I rested in this sanatorium from November 18, 2023 to December 8, 2023. We received a great boost of energy and strength. The sanatorium is wonderful! Friendly and helpful staff. A good medical base, near the forest, fresh air. The menu in the dining room is customized, prepared with care for vacationers. I would like to express special words of gratitude to the employees of the canteen: the chefs Savoshchik L. E., Panasevich O. I., Bogatyrevich S. V., Levina I. A., as well as the waiters Pishko M. A., Peak K. N. I wish you success in your work and friendly vacationers.
We had a rest in August 2023
Beautiful territory, well-groomed, large Playground for children, polite staff, part of the medical building is being completed: renovation,new furniture..there is a solid 5!
The condition of the rooms needs to be improved... 3.5, something needs to be repaired, but if you do not bother and relax, everything is OK))
There are more questions about the quality of cleaning, but here is the responsibility of the staff, as luck would have it ...
Table - 4 ... the minimum amount of vegetables and fruits even in season, or rather their absence...
You can go to the wild beach to the Neman river and swim)).
The place is great, entertainment, excursions are available.The food was not tasty , there were no prescribed procedures - they were replaced .In the sanatorium for the first time there are no comparisons with others.
Not bad, there are many different medical procedures. There is no normal pool, it's boring in the evenings, there are few young people. There is a barbecue area with tables, gazebos, there is a bar with alcohol, a traffic light store is 1.2 km away
Excellent sanatorium! Small, but very cozy, the staff is polite. Very convenient location. There is a beautiful pine forest around, and at the same time it is easy to get to the city, you can see the sights. I had a rest in the sanatorium twice. I'm going to come back here again!
A good, relaxing holiday. The procedures are very good. The staff is friendly and helpful. Special thanks to the head of the club, Vladimir Robertovich, for interesting excursions. We liked everything, thank you
We rested at the Neman 72 sanatorium, came for the New Year, I can say that everything was great,
The staff is friendly, helpful, the food is good. Special thanks to the cultural worker Vladimir Robertovich - for interesting excursions, a man of his craft, puts his soul into work. Sanatoriums for family holidays,
We were in Grodno, we decided to see this sanatorium, because my wife used to rest in it 25 years ago. She had a lot of emotions, it just came flooding in. I was glad to be here again
In principle, it is not a bad sanatorium. The dining room was upset. As they said, there is a shortage of staff. The room stock is not bad. The procedures are the same as in all sanatoriums. We visited this sanatorium due to the proximity of GRODNO. This condition has smoothed out all the negativity!
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Александр Александров
Level 11 Local Expert
January 12
The average sanatorium in terms of cost and quality of services provided. In general, the staff is quite good, especially those who provide services for procedures. On the worse side, I would like to mention the cleaning work. The rooms are cleaned every other day and very poorly, the floor is not cleaned at all under the beds, dust is not wiped anywhere, garbage can not be taken out for two days, bed linen was changed only once in 18 days, soap was given one small piece per person for 18 days. The dispensers for disinfectants have never been filled with disinfectants in 18 days. There are no disposable cups in the cooler installation sites in all cases. The food is generally good, but it resembles a school cafeteria when several containers of the first one are taken out on a cart and everyone has to come up with their own plate to pour themselves and walk with a full plate across the hall for fear of getting burned. As a result, first courses are not always enough for everyone, especially borscht, which they get quite well. The same thing happens with hot drinks, two electric thermos flasks are taken out on a cart, and someone had enough tea, and someone did not. With the rest: coffee and cocoa are the same. The only retail outlet on site is the bar. The bar's assortment is mainly alcohol at prices as if each bottle arrived at the bar separately by taxi (for example, Soviet champagne is priced in Grodno at about 9 rubles, in a bar at 18 rubles, etc.). On the positive side, I would like to mention the medical building with good repair and comfortable places to relax, good equipment for various kinds of procedures, etc. excellent staff conducting these procedures! There is a free car park for vacationers. There is a children's room with toys and games in the medical building, where you can leave the child under supervision, and parents can go to take procedures. Very well thought out.
The sanatorium has 3 points out of 5. A mother and child arrived on a voucher. Julia, the unfriendly and dissatisfied administrator, met her, which immediately spoiled the mood.No recreation is organized for children. Even a movie in the evening costs 1.5 rubles) the playground is very small and old. The food is terrible, you can only have breakfast. The rooms leave much to be desired. The bathroom is in poor condition, repair is required and has been for a long time (The rooms are also poorly cleaned (even the washbasin will not be washed).In 16 days, the bathroom mirror has never been washed and the cobwebs have not been removed.(The rooms are very small.The medical building after repair is pleasing. The medical base is large, but the main procedures are paid.The cost is greatly overestimated. There are very few free ones (The rest was saved by a good company and the location of the sanatorium (within the city of Grodno). If they offer to go to this sanatorium again, I will refuse.
The rooms are not bad.Great territory.Fresh water.There is a barbecue, gazebos.But the food in the dining room is not very good at all.It's meager and not tasty.
The staff is trying, but it's still a scoop, the food is disgusting, the music from the bar is for the whole sanatorium until 23, how is it at all?! Vacationers make noise at night and the rooms have very poor sound insulation! Rest is not about this place!
I've been here 3 times this year.Honestly, it's a very cool sanatorium, but I'm already tired of it 3 times.I can say that Building 3 is the best, buy tickets there.In the 2nd case, instead of a shower, there is a pallet and a hose, I saw a friend in the case.2 the hall in the dining room was constantly opened late, not at the time.There were already knocks, some for procedures and the dining room is being delayed.Well, it's a very good sanatorium!
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Татьяна
Level 5 Local Expert
November 28, 2024
In November 2024, I was with my child at the Neman sanatorium.The territory of the sanatorium is not bad.The medical staff is almost all friendly and polite. Except for the Phytobar.They are not competent and rude.These two nurses do not know how to communicate with vacationers at all.I really liked the attitude and professionalism of the medical staff of carboxytherapy, underwater traction, bathroom procedures, physical therapy instructor, magnetoturbotron nurses. Room cleaning wants the best. The maids clean the rooms terribly. You can't interrogate water in a cooler.The rooms are very cold. The showers are not comfortable.It is extremely inconvenient to wash a child in a shower stall. The kettle is on the 2nd floor.Nutrition is generally trash.The food was often served late and already cold.The cutlets are not fried, the chicken is not fried, the beef liver is not fried and with blood.Apparently, the kitchen staff does not know how to cook beef liver. Rice was often not cooked.The pancakes and potato casserole are half-cooked, 1 tsp sour cream was added to them.1 tsp of sour cream was also added to the cottage cheese.Salads are not tasty at all. White cabbage with seaweed and without dressing, so-so salad.Soups are more or less normal, semolina porridge is delicious. Cocoa is not cocoa, the liquid is not clear in color.There's a problem with coffee.Those with diabetes have nothing to do in this sanatorium. There were problems with nutrition. In buckwheat, my daughter had a sponge wire for washing dishes.
For the second time we rest in this sanatorium. A homely atmosphere, a variety of procedures, friendly professional staff. + proximity to the city, forest area with the Neman River
Whoever wrote what, I personally liked the sanatorium. I had a rest in October. The check-in took place pretty quickly. Special thanks to the girls from the administration for a single room. We called in advance and made a good offer. /At the time of booking, there were none. /About the medical base, everything is standard, as everywhere. Massage, mud applications, baths, physical therapy, and a couple more minor procedures. The rest can be purchased. I did a couple of sessions on underwater spine stretching. I recommend anyone who has a problem in this area.
The food is quite decent, the menu is customized. Personally, it was more than enough for me. Everything is fresh and delicious cooked.
There are a lot of young people, as it is also a children's sanatorium. It didn't bother me at all. I did not participate in excursions and cultural events. This city is familiar to me from my youth, I studied here. And my family lives here. No procedures are carried out on weekends. I also liked the proximity of the city. In general. I recommend the sanatorium.
A good sanatorium, price / quality. The biggest plus is close to the city, 20 minutes by bus. The food of an ordinary dining room, I would say, is simple. There are many cosmetic procedures for an additional fee. The pool is large in a nearby sanatorium, a 10-minute walk.
Two stars for Mother nature! A terrible sanatorium, the cheapest does not mean the worst ... but unfortunately this is exactly the case here. There is no pool, there was no water, 36 + degrees ...., the food is scarce. I had to buy everything for tea by myself! On the last day, they gave me a pack of cookies, cut in half!!! We had a laugh! There is no entertainment, there are no events. Boredom and longing! I do not recommend it! Add money and choose another place!
We had a vacation with our teenage daughter here in April-May 2023. We really liked it. We were lucky-the windows of the room overlooked the forest. We woke up every morning and enjoyed nature, to the sound of birds singing. It's so soothing! I was having incredible fun! Outside the sanatorium there is a beautiful forest with trails for cyclists.The forest is dry, without mosquitoes and midges (it's not the season for them, but in other places at this time of the year you can't go into the forest).The doctors and medical staff are friendly and welcoming. It can be seen that the sanatorium saves on the number of staff, and it is obvious that every employee is loaded to the brim. This also applies to medical workers in procedures where some work in two rooms, or when there are a lot of booths (like in room 13), and I can't imagine how they remember everything and how they manage to cope with a large flow of people. Many thanks to all the employees, you are great fellows! The same applies to the employees of the canteen. It is clear that they treat their work responsibly, but their (employees)few in number. I have something to compare it with. I especially liked Thursdays, the days of Belarusian cuisine. Special thanks for the pumpkin puree soup, it is incomparable. I really liked the head of the club, Robertovich. Hiking is beyond all praise! The pool is still under renovation. When they hand over this building with a swimming pool, baths, thalassotherapy, separate rooms for massage therapists, it will be even better! Your sanatorium helped us to have a good rest.
Very attentive, caring staff. The food is good, we didn't go hungry. Cozy, clean room. Cleaned daily. Varied recreation and entertainment. The treatment is at a good level. Interesting history of the city.
We are resting in this sanatorium for the second time. Grodno is a beautiful city with a rich history. The autumn forest is wonderful. The medical staff is polite. The room is clean and cozy. Thanks to the administration and all the staff of the sanatorium for their work.
I'm quietly terrified. I was there not in the direction, but just on a trip to Belarus, to Grodno, I had to stop somewhere. And since nothing was found (everything was clogged, they realized too late). In general, I lived there for 3 days. I don't want to offend anyone, the staff is probably trying their best, but I'm not going there anymore. Maybe the treatment there is good in the direction. You can live. And probably the service is focused on treatment, not on accommodation. And I'm kind of an Indian in life (not spoiled) I get high everywhere. But there is no foot there anymore.
We really liked it. Building 3 single rooms. Clear. Good cravats and linen. They are fed according to a customized menu. Everything is at home. An excellent base for treatment. We'll come again.
They came with a large group of children to the competition, they settled everyone, even gave them rooms of increased comfort as a bonus. The territory is well maintained, there is a barbecue area, WiFi catches almost all over the territory and without interruption, which is very pleasing, the rooms are clean, the food is ordinary, as in all sanatoriums.
A post-Soviet place to relax, I don't know how to get vouchers, but a weekend trip can be arranged quite normally. The pool was renovated. You can drive a company and roast on the grill (your own kindling).
Everything was just wonderful!!! The service is very good, everyone is very kind and helpful!
The food is very tasty, dietary! There is enough of everything! The rooms are clean, completely cleaned! Each room has a refrigerator and its own bathroom! 2 towels are provided, and there is also a TV with ZALA and Wi-fi.
The territory is simply huge! 3 buildings for vacationers!
3 meals a day! In general, a wonderful sanatorium!
A Soviet-style sanatorium. Friendly staff. It was cold in the room (it was during the period when it got colder outside, and the heating was not turned on yet).
We had a rest at the end of March 2023. The impression is pleasant, noticeably better than last year. The service is excellent, the food is much better, the staff is very polite, the rooms are good, cleaning was carried out regularly, the territory is clean, recreation area, barbecue, provided, used! Walking in the woods, walking with Scandinavian sticks, everything is fine. I didn't like the cultural mass organizer Robertovich.
The sanatorium is not bad, the cost of rest is low, but at the same time everything is very clean and tidy. The room is cleaned daily. I would like to note the work of the staff separately: everyone is very friendly, polite and it is clear that they are trying very hard to organize a good holiday for everyone, thank them very much for this! Medical procedures are varied, they are carried out according to a doctor's prescription, and there are also a number of paid procedures. I really liked Tatiana's yoga (I recommend it separately :)). Unfortunately, the pool was not working (repairs are underway).
Of the disadvantages, I would like to note the lack of a hair dryer in the room, the use is paid. It would be better to organize a hair dryer instead of a TV))). There are also a couple of questions about the dining room: I would like a more varied menu, more vegetables and fruits, a choice of drinks not on order for 2 days, but at the moment, if desired, a coffee machine with normal coffee would also not hurt. I would also like more cosmetic and spa treatments, too much registration for one specialist, not everyone can get an appointment.
In general, the sanatorium is more likely designed for the older generation or for families with children. It will be a bit boring for young people. Many people write about the scoop, etc. Perhaps it is more likely that it is, but I would say that the "scoop" is in its good form, it has its own special pleasant atmosphere. For such a price, everything is quite decent. And for those who are bored: the city is just around the corner - you can organize leisure and entertainment for every taste and color.
I had a rest on a social trip from September 8 to September 25 , 2023 .I liked everything: food, service, incredibly beautiful nature, excursions with Vladimir Robertovich and therapeutic gymnastics with charming Tatiana.I heard about them from reviews, but personal communication exceeded all expectations.
Thank you all very much.
Terrible service in the dining room, especially the second hall, if you do not have time, make a different meal schedule for 40-50 minutes to wait at best.
We have been vacationing here since February 16. I was satisfied with the visit. The doctor prescribed a variety of procedures for both me and the child, and offered paid ones. The medical staff is very pleasant and polite. After 10 days of treatments, my head stopped spinning. My son's nose was treated.
The food is at a high level: the food is varied and delicious. Fruits, yogurt, sometimes waffles and sweets, pastries were given daily. The adults chose the menu from the suggested options. Neither I nor the child were hungry.
Leisure deserves special attention, to the organizers Vladimir Robertovich and Natalia Germanovna. Thanks a lot. I really liked hiking despite the weather, karaoke, concerts, dancing for children, quizzes and master classes.
The territory of the sanatorium is quite large, well-groomed, in the evening they turn on the illumination. A new medical building is being built. Unfortunately, the pool was not working. There is a bus stop nearby, you can easily go to the city.
I definitely recommend it for rest and treatment. If it hadn't been for my son's illness, we wouldn't have left earlier. Thank you so much for the rest!
I liked the sanatorium very much, the friendly staff, everything is clean and tidy, the rooms are simple, but everything you need is there. Good medical facilities, pretty good nutrition. I also liked that in my free time you can walk around Grodno, visit many historical places. In general, I recommend the sanatorium!
Incredibly beautiful....pine trees, the air. High-quality medical procedures!!!!Thank you, everyone liked it very much
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Андрей Величко
Level 11 Local Expert
September 1, 2024
The most budget-friendly vacation. Saving on maximums, the quality is the same. Food is like in an army canteen, half an hour is given for a meal, then the plate is almost snatched from under your nose. I can't say anything about the quality of the procedures, because they are prescribed almost at mealtime, that is, either to run saiga right from the procedures to the dining room, or to choose between breakfast and the procedure. There are absolutely not enough procedures for all vacationers. We wanted to take paid procedures - the doctor recommended 5 procedures, only 2 are available, if you want to take a course, take a ticket for 2 weeks or more, rest for a week is not an option, or without procedures. A married couple was sold a room with two narrow beds, they assured on the phone when booking that the beds could be moved - figs there, the geometry of the room does not allow))) A kettle, as well as a hairdryer, is not provided in the room. The kettle is really one for the whole body, in the household room. Considering that the bar is open only after lunch and not every day, this is generally a game. The only thing that slightly saves the situation is the work of the cult organizers, for which I thank them very much. Special thanks to Vladimir Robertovich for the excursions. As a result, 2 days later they escaped from there to another sanatorium.
The verdict is this: If you are traveling on a trade union ticket for 10 percent of the cost, then you might think, if for your own - consider other options, for example Pearl, the difference in conditions is simply enormous!
P.S. The territory is well-groomed and very beautiful.
Excellent sanatorium, rested with the whole family! In my opinion and the opinion of my family, the food is excellent, the room is cleaned daily, there are plenty of bath accessories, there was a kettle, a set of cutlery, a TV, a refrigerator, a shower cabin, the room was cozy. The food in the dining room is excellent, healthy, everything is very tasty, the waiters are friendly and always ready to help, meals can be ordered. The place is very beautiful, it breathes very easily, there is a forest around, the design of the territory is good, there is even a small fountain. If you are resting in the warm season, take mosquito repellents, it will be useful in the evening and when walking. The pool, unfortunately, was under repair at the time of writing the review, but somehow it is slowly passing, the Pearl sanatorium helped out, there is a wonderful pool and friendly staff. The procedures are performed in the medical building, the staff is polite, friendly and qualified, I especially liked the massage, high-level specialists Vladimir, Alexander and Ivan work there. The sanatorium is always fun, both for children and adults, music, discos for children and adults, contests, excursions, trips, walks, music does not interfere with sleeping buildings. Separately, in my review, I want to single out Vladimir Robertovich, it would be boring without him, he will always help, tell you, accompany excursions, a very good person. As a result, my two children, my wife and I had a very pleasant time with health benefits, and thanks to Vladimir Robertovich and for the soul!
We had a rest with a colleague in the sanatorium on 25.04 to 02.05. 2022. I liked everything very much. The rooms are good, cleaned every day. The food is excellent, varied, we had enough. The staff is friendly and friendly. And the highlight of the sanatorium was our guide, the head of the club, Vladimir Robertovich. A responsive and very friendly man. He organized interesting excursions, hiking, movie screenings, discos. After studying in Grodno for 6 years, arriving at the sanatorium and visiting all the excursions, I got to know the city in a new way. To you, Vladimir Robertovich, a huge greeting from Natasha and Alina from Pinsk :) If we have the opportunity to go back to the sanatorium, then we will return here, to the sanatorium Neman-72.
The territory is beautiful, the birds are singing, the food is not bad, but the price of the voucher includes only a couple of procedures, and they are usually prescribed 10, so that there is an effect and you have to pay extra for the rest
Medvedskaya Nadezhda, Minsk.From 03.06-20.06- 23g. I rested in the sanatorium "Neman 72" I immediately want to express my gratitude to the administration of the sanatorium. The food is at the highest level.Special thanks to the medical staff Natalia Sergeevna endocrinologist, Irina Yulyanovna 4-chamber baths.Offices number 4-Natasha, 4"A"Irena,5-Anastasia , 13-Marina.Thanks a lot to Everyone.
We had a vacation with a child on vacation from work in December. My son and I have a C grade.
Food: poor food is not designed for children at all, it is ordered for adults and it was possible to choose something from it for the child to eat.
Staff : polite.
Rooms: cleaning was carried out every other day.
There is almost no entertainment for teenagers, a big plus is that there is a city nearby where they constantly traveled with a child.
There are enough procedures, the pool does not work, I had to go to a nearby sanatorium.
I recommend a weekend tour. So far, many things in the medical building are under repair, including a swimming pool (small, for aqua aerobics, they do not have a large one yet). The rooms are neat, the bathrooms have showers - they smell of mold, there is no hair dryer
A picturesque place, near the Neman River.
A sanatorium with a well-groomed territory, delicious food, friendly staff, a very interesting excursion program.