You are far from the restaurant level.
1) The price tags are too high
2) Dirty
3) The restaurant itself is on the 5th floor, and the toilet is on the 1st floor, and even public.
4) The waiters do not know the menu and do not know the customer service base
5) Seafood
Pasta is not delicious: as it turned out, these are purchased pasta, very similar to the manufacturer Barilla, tomato paste and a couple of octopus.
Seafood salad: it was brought with burnt eggplant, there was also not enough seafood in the kitchen and they decided to replace one product with another without my consent, as a result of which they were refused the dish.
Pork kebab: 4 pieces of dry meat were brought. And the serving of this dish ... is potato slices , ketchup and cherished vegetables .
I know the level of restaurant service and I can say that this place is not a restaurant, but a snack bar under the sky.
I don't recommend it.
It was the end of summer. We were with a friend. The hall was semi-empty, waiting for the order for about 1.5 hours. At first, no one said anything about it, then they said the wait was 20-40 minutes, then the time increased. Another waitress said that such delays were due to some kind of renovation in the kitchen. I ordered a mojito, it was the least delicious of all that I have tried. A friend ordered a latte, which was also not tasty. According to the food, they ordered Viennese waffles, I ordered chicken, and a friend with a poached egg, as it turned out, there was just a fried egg, not poached in any way. The chicken was dry, burnt, the waffles were too sweet, the waiter said that they make one dough for waffles with sweet and not sweet. Well, to be honest, it was very bad. The bartender was swearing so much that it was already unpleasant. The waitresses were visited by girlfriends with whom they communicated. The menu was torn and dirty. It is clear that the institution was opened only recently after the renovation, but to make everything so bad... by the way, there were not even napkins on the table, we asked them to bring them to us
Good evening! Yesterday we visited the sky cafe
The impression is just wow!
The service is at the highest level!
Everything that was ordered was very tasty!
The cafe has a cozy atmosphere
I recommend it to everyone, we were very satisfied!
A delightful cafe, wonderful, kind, polite and helpful waiters! I really liked the carbonara with shrimp and mushroom cream soup! Wonderful terrace, the interior is very cozy. Sergey, the bartender, is a master of his craft. Roman the waiter is a very interesting and responsible person. Everything was at the highest level.
I see negative reviews, but personally, my friends and I liked everything. we took drinks: blue lagoon, mojito, raf, green Mexican, B52. the coffee is simply divine, I have never tasted it anywhere. the rest of the drinks are very beautiful and delicious, some serve very cool. friendly staff, they explain how the call button works. the bartenders are pleasant, always smiling. we liked everything very much, a beautiful place and a delicious menu!
p.s.the only small minus: there is nowhere to smoke. but for many it will be a plus - tobacco smoke does not irritate due to its absence.
I recommend it!
We came to relax with our family, had a great time, really liked the atmosphere of the place, I would also like to thank the waiter Igor for the wonderful service, delicious cocktails and food, a wonderful place, we will definitely return 🥰
pluses:
a good place, polite staff, they also meet well, the dishes are delicious, the atmosphere is a bomb cannon.
cons: most of the bar is on the stop list, but it can be understood that the institution has recently opened.
in general: I recommend it
a great place for a cozy pastime, there are a lot of delicious things on the menu, the bar is flying! beautiful view of the city! everything is just great, I advise you!
One star only for the beautiful view of the city - it's beautiful! Therefore, paying for the entrance to the roof and admiring the beauty of the city and the sunset is the maximum that can be squeezed from this location.
As for the kitchen, I don't even want to remember. After such an injury, no psychologist can cope.
They asked to bring drinks and slicing immediately. They brought 2 cocktails and 8 shots after 40 minutes along with the hot one. Attention: the slicing was not served. After about 20 minutes, the long-awaited wine slicing was brought. Logically, cheese and meat are declared on the menu. And in the plate there was only meat and instead of a sandwich, sliced a la hunting sausages. And the cheese, I ask, where are the dorbloux and camembert? They took away and threw the door and the Russian one. A curtain. Well, we refused to pay for it, okay, let's move on.
The hotter is a large set weighing 1850 g, in fact half as much. Well, of course, as you think, they didn't even serve us plates, since they didn't spare the appliances. Cognac was brought just hot, drink from glasses dear guests. The salad was brought at the end of the evening, when it is usually an appetizer and it is served before hot, without any comments at all.
Well, by the way, after the salad, a friend threw up in the morning, and the second one was noticeably sick.
I feel sorry for the waiter, but there are a lot of joints on his part. Big greetings to the management and a good bye to the reputation of this institution.
I recently visited this institution and I want to share my impressions. This is the best restaurant I've visited on Sovetskaya Street. The food is very tasty, despite the low rating, the place is really very nice. The staff is doing a great job, a separate + in the piggy bank. I still want to go there, the flow of people is small, it's great to sit. Please go!
It is a pity that it is impossible to put 0. In Grodno for the second time already. It was not possible to visit this institution for the first time, since it was winter. As it turned out, "thank God." This time 02.09.2024 we were hungry. We decided to look and eat right away. We were traveling with the whole company. And a small child. It's good that I didn't eat anything there. The girl who greets the guests. He stands behind the counter hoping to grab 2 rubles for the entrance to the observation deck. If you are in a cafe, she will not accompany you. We sat down ourselves, no one came up. After pressing the button, the waiter came up 10 minutes later. I brought the menu, half of the items are missing. Even what is on the table in the banner (soups) are missing. Since we ate carbonara from Minsk, we know what is delicious. My husband ordered carbonara with bacon. I'm carbonara with shrimp. These two dishes were on some kind of sour milk. Although the view will be more or less beautiful (the photo will be attached). It doesn't even smell like cream. Just pasta boiled in milk. The smell was the same. A friend ordered French fries. They brought 5 grams of potatoes, half a cherry tomato and a torn piece of "mini" salad. To say that we are shocked is not to say anything. If someone cares about their health. Just don't go anywhere. The service is zero, the service is zero. The menu also leaves much to be desired. Just pay 2 rubles for the review and enjoy. It seems there must be a better cafe with a view so beautiful. Is there really nothing that can be done? Your reviews are terrible and this is another one. They live only on tourists. Who do not read reviews, but are guided by a beautiful view.
Good time of day. We visited this institution and in the review I will go through all the points.
Let's start with the pros:
An excellent bartender who is able to help with the selection of cocktails.
View of the city.
Minuses:
The service leaves much to be desired. The waiters ignore the customers, forcing them to wait for a long period of time.
A dirty room, a bunch of tourists taking pictures on the roof of the building.
There is no customer orientation.
In general, I cannot recommend a place to visit.
A confident four, perhaps the visitors below were very unlucky, but in my case everything was on the level. The food is above average. The service is at a good level, either I got on a shift shift, or the person is really missing. The view is gorgeous! Seriously, having dinner at sunset here is just a bomb.
The score was removed due to a lack of one position in the grill set, there were only two positions from the beer selection and unfortunately one of them was missing. Well, the waiting time is certainly quite long, but on the other hand, there is enough time to sit and admire the evening Grodno.
Good morning, I would like to express my gratitude to the staff of this institution for a wonderful evening! The company and I went to this place in a terrible mood (after visiting another institution) and came out with incredible emotions! Pleasant and sociable staff, both waiters and bartender! We found a common language with the waitress right away, but I didn't want to leave the bar at all, the bartender is gorgeous. The dishes were brought quickly, and while we were waiting, the waitress cheered us up. We are not local ourselves, but it was this institution that caught on in Grodno. Reading the reviews, I don't understand at all the people who leave negative reviews. To have the opportunity, I would give this institution all 100 stars!!! We will return to Grodno solely for the sake of this institution! Thank you so much for such an evening!
As a resident of Grodno, I am very ashamed that such a wonderful place is occupied by such a disgusting cafe!
On Saturday, we decided to come to the cafe with guests from Minsk and did not count the previous reviews on our heads!!!
Since it was lunchtime, the cafe was half empty. The guests (3 people) made an order, half an hour later they brought 2 hot dishes!! 2!!! The third course arrived at the table only 20 minutes later! And the man was sitting and waiting with an empty table. The salad ordered earlier was never brought either before or after the hot one. The button for calling the waiter either did not work, or it was completely ignored. 2 neighboring tables did not wait for the completeness of their orders and those who had them left! We asked us to calculate, and the bill will be brought to us in 45 minutes! The call button, other waiters and a request to the bartender did not help us find our waitress in any way to speed up the calculation process) and only after a long search did the waitress bring the bill in which the ordered salad was!!!! During all this time, no one cleaned the dirty plates at our table, so we managed to prove without a briefcase that the salad never reached us. It was terrible, we lost so much time and proceeded more correctly.
We arrived in Grodno as tourists, first of all we went to eat at the "Sky". The only good thing is the view.
The waiter does not know the bar card. We approached the bartender to ask what is included in alcoholic cocktails. I was so confused, I immediately began to offer mixes of ala rum cola, whiskey Cola. When asked about the fiero martini, the bartender suggested pouring 50ml into a champagne glass and adding ice))) he offered an aperol syringe for 22 rubles, we agreed. As a result, they brought colored water with tonic (schweppes) + orange. It doesn 't smell like alcohol .
The dishes are about nothing . A dirty knife. Burger +- , but not only that, they didn't give me gloves, okay... But there were not even napkins on the table!!!!
One star only for the view.
You can walk along the highway for 2 rubles.
We visited this place yesterday. A complete disappointment. All alcoholic and non-alcoholic cocktails were on the stop. The waiter does not know the composition of the tea!!! She was asked several times about fruit tea, assured that there would be fruit in the kettle. But in reality, they brought black tea with mint, the taste of one mint. And what a kettle it was! White with a braided handle wrapped with duct tape!!! Serving dishes to the guests is unclear how it happens. There were three of us . Order 2 salads and a hot one. They brought one salad and hot, and waited for another salad for another 15 minutes. And it was Caesar!! If it's fashionable to call it that, when the salad consisted of 85% tomatoes. And it's not even cherry.
The waiter confuses the orders originally brought the wrong one. And it is inappropriate to address guests and make assumptions about the age of the guests! Where is the culture?
The second star is for the fact that the dishes are hot, and so terrible, pasta with cream is not about anything at all, there is no cream, as well as bacon, too, alcoholic beverages are vodka with dyes and ice. The chicken fillet is dry with a lot of butter, which does not correct the situation. The side dish is 20 grams of mashed potatoes for 5 rubles
It's a pity we didn't study the rating and reviews before going to dinner with our friends. The waiters do not know the menu, the wait is long with incomplete boarding.
Ice was needed for all cocktails and it was not there on Saturday evening. There were no blankets for all people. We ordered tartare with beef, brought it with salmon. Of course, then the right dish was brought, but it's funny that when serving, she clarified "it's definitely with beef," the waiter replied "yes," and he with salmon.
When calculating, we counted one glass of Riesling for 96 rubles, that is, as a bottle 😂
There are no questions about food and cocktails in general, the waitress also tried. The mood was good, so we survived this service, but had a good laugh 😅
The view is pretty.
We came with friends to relax, got good emotions only from the view, expected the best. They didn't meet me normally, they didn't take me to the table, they walked by themselves, the waiter took and threw a menu that didn't correspond to the institution at all. We wanted to order drinks, but they told us that there were no many drinks, you can come and find out at the bar. We went to the bar, the bartender guided us by drinks, later he came to the table, took the order and found out if the drinks were pleasant, a nice young man, liked him for that. The rest I would like to note, the service is just terrible, there are no napkins, we sat with dirty dishes for about 40 minutes, the bill was brought, I don't understand how, the check was thrown on the table, the waiters leave much to be desired. We ordered Caesar, pasta, the view was not attractive, the taste was also not wow. We were not satisfied.
We were there on 25.07, I think they remembered us, although who knows, maybe we are not the only ones.
We came with a group of four people, everyone was in a good mood, we were going to this cafe for our birthday from the very beginning, so we were sure that everything would be fine.
the disorganization began from the very beginning: our reservation could not be found, there was no table for our number of people, we had to deliver a chair, the wine that was ordered was not in the right amount, our pre-order was not seen or even done, just a huge disappointment, especially for the birthday girl.
the appliances were brought after the snacks, when we asked to bring them ourselves. there are some inconsistencies with the pre-order: we ordered 4 glasses of wine, brought one first, ordered 4 salads, brought one. and so the whole evening, just a joint on a joint, complete disorganization.
the waitress, in principle, is quite nice, polite, the food is delicious, but there is no desire to come to this place anymore.
I don't understand why there is so much negativity in previous reviews.
Maybe there were some complaints at the beginning of the establishment, but now I didn't notice anything wrong, on the contrary, the girl and I were delighted.
The view is beautiful, very cozy. The waitress is very friendly, brought a vase for flowers, offered us a warm blanket.
The coffee and pasta were delicious (although the pasta was cooked for quite a long time, but I won't say that this is a minus. On a date, this is an opportunity and time to admire the beauty, and being in the comfort of this place, there is something to see). The service is good. There is a toilet right on the roof, and it works.
In general, everything is fine. The prices bite a little, but that's the vibe of such a place. It would be cheaper there - there would be no end of alcohol companies, and the atmosphere would not be the most pleasant for a family vacation or a romantic date.
The institution is 5 out of 5. I advise you to visit.
Maybe it depends on the change of staff, but today everything was at a good level.
Apart from a good view of the city, there is nothing to do in this place. The whole kitchen is terrible: starting with salads, which were brought with stale vegetables, and ending with ribs, which were carried for more than two hours in a half-empty hall, and the agreed time for serving the dish is 40 minutes. When the ribs were finally served, they consisted entirely of fat and bones, and I was able to cut off only three small pieces of meat. The waiters also did not please us with their attention: initially, we were given 2 menus for a company of 6 people, the waiter's export button did not entail any action on their part. After visiting this place, only negative emotions remained.
If it were possible to put a zero, then he would definitely be here. Everything, starting with welcoming us as guests. The administrator is an absolute zero in his business. The girl could not cope with the usual task of holding and putting at the table, and continued to stand in her homemade T-shirt. We found a place ourselves (dirty, the table wasn't even wiped), sat down, and waited. If they hadn't pressed the call button, I don't think anyone would have come up. It was as if the waiter did not understand or did not hear what we wanted. The most absurd thing is the lack of ice for cocktails). The menu is made up terribly, there is no composition of dishes, grams, and the quantity does not match the specified one. I do not recommend the place to visit. The food is ordinary, the service is terrible, the atmosphere is tense. It's better not to waste time on this place.
We went to this place for videos in TT. We thought, well, that girl was unlucky, there were no lemonades, maybe we'll be lucky... But no, even after a few months there was no ice.. We were waiting for the waiter at a table on the landing, and she was standing chatting with her friends at the next table. After our question whether she accepts the order, she said that orders are not accepted on the site, only on the covered area, awesome. Thanks for the warning. But even there we still waited for the waiter for 15 minutes. The call button on the table is probably just for fun. And a completely different waiter came to count us, saying that he did not have time (and he was just standing at the bar). The service was disgusting, not only we complained, but also other guests we saw there, only the view is beautiful.
I've never written bad reviews, but I just couldn't help but write here. We came on vacation to Grodno. They booked a table, took us to our place, gave us a menu and that was it. After 35-40 minutes of waiting, I had to call the official insistently. (it was Monday and the workload was low) According to the menu: there was no ice for drinks, shrimp, tartare and something else, I don't remember exactly. There were only waffles for "crazy pennies". But they also have to wait from 50 minutes. Well, where is this good for? Adult dinner with banana waffles? They thanked me, got up and left hungry. Fortunately, there are many good establishments in Grodno. Even the view did not save the impression of this place.
Very good staff, the hostess is polite, the waiters work quickly on waiting time, they warn in advance the drinks are prepared quickly, the dishes are clean, the place for the cafe is excellent, everyone works quickly
08/12/2024 visited this institution.
The impressions are only negative, I do not recommend visiting at all!
Firstly, they sat down at the table, it was not cleaned even after the previous guests.
Secondly, when taking the order, the waiter did not warn that they had a long waiting time for dishes from the grill, although the place was half empty. While waiting for our order with an empty table for 30 minutes, we decided to find out what was with our order, only then they deigned to inform us that they were ready from the moment the order was accepted, but to our great surprise it was that the carbonara was served 50-55 minutes after the order was accepted.
Thirdly, the Napoleon dessert was simply disgusting!!! Not only was it oak, it didn't look much like Napoleon, but it also tasted like it was next to a barbecue👎
Fourthly, there is no tuplet of its own and you need to descend into the shopping center itself through the catacombs and return back to the building in the same strange ways.
Fifth, all the dishes ordered by our company did not taste acceptable. Grilled seafood salad is not delicious to the point of horror!!! The vegetables were marinated in spices, as if intended for a barbecue, were salty and burnt. The seafood in the salad was like rubber and to be honest, I was so hungry that I chose three shrimps from the salad, leaving everything else in the salad almost untouched. The grilled pork steak looked stupidly like a barbecue grill, neatly assembled on a plate and abundantly filled with sauce to hide that it was not a steak.
The mood of the place was ruined for the whole day! We were left hungry, and even with a disgusting aftertaste ... only the cost of dessert was removed from the receipt (
In the evening, the establishment turns from a carriage into a viper house.
The waiters do not know the menu, most of the menu is missing. The call button is ignored while talking to a colleague at the bar.
When asked if tomatoes will be in pasta, they answer "Well, ketchup-based pasta, and they will put a maximum of one tomato."
In the late afternoon, music is turned on in the institution and dancing begins, the level of the institution falls to zero because of this. There are only drunk people around who came to look at the view and "chase" beer at the table.
Level 0/10
Service 0/10
View 10/10
I didn't like the place!
Minuses:
1. Stuffy
2. Dirty seats and sofas
3. The quality of the food does not match the cost (for example, Caesar salad with shrimps 18 rubles, a small salad, as if the weight was "finished off" with Peking cabbage; 2 shrimps, several tomatoes, pepper, Peking cabbage, sour cream sauce, grated cheese - this is not Caesar at all)
4. Long wait - 40 minutes
5. There are 4 napkins on the table for 4 people. They don't change to new ones until you ask for them.
6. The menu is extensive, but most of the dishes are missing
7. Water is paid (this is a direct indicator of the level of the institution: in high-level institutions, such a resource as water is usually free)
8. The food is not unique, the portions are microscopic, so it is not clear why such a cost
9. Inattentive and incompetent staff: when we arrived, we were not greeted, not seen and not led to the table
10. They charge 2 rubles for entry to the roof if you do not buy anything in the institution
11. To go to the toilet, you need to go down from the 5th floor by one elevator to the 1st floor, go to another elevator and climb to the 4th floor - too laborious
Positive:
1. The pancakes are delicious and match the cost
2. The waiter's call is automated, they are suitable quickly enough
3. The view
I can't recommend it
I saw a lot of videos in tiktok about the "Sky", I decided to go in and see how the institution has changed since the time of the "Roof of the World". It's disgusting. It started with the fact that they wanted to book a table, but the phone was turned off. "Well," we thought, "let's go in and find out about the available seats upon arrival." The receptionist didn't meet us, he just wasn't there. We stood and waited for them to come up and familiarize us with the available tables, but no one came up. We ourselves had to walk around the tables and look for empty and cleaned ones after the previous guests. We found a table, sat down, and made an order. It's summer, it's hot, and the drinks haven't been brought to us. Or rather, out of 5 ordered, only 2 were brought and half an hour after the order, when the plates were already empty. If you want to go to the bathroom, please go to the first floor. That's just on the ground floor everything works until 20:00, and the "Sky" until 23:00. They left in complete disappointment, it used to be a cool and atmospheric place, but turned into an ordinary eatery and service below the baseboard
!UPD!
It's funny to read a response from an organization when everyone is frankly shocked by the level of service of your institution. Here's a screenshot from the receipt, check it out if you want, but I don't advise you to bury yourself even more and humiliate yourself. Take better care of your staff and customer service.
The impression of the visit is negative. We went to relax a bit and have a coffee. As a result, 2 cups of coffee were sold for 15 minutes and served us cold cappuccino and Americano.
And another thing that I had to see, and we were sitting next to the bar, was how the bartender was finishing the leftovers from a metal cup that is used to make cocktails. At the same time, he looked at me with a straight face
, Draw your own conclusions
They charged 5 rubles for the cappuccino. The menu price is 3.5 rubles. They saw it after they left, they didn't want to come back.
I wouldn't give one star for this place.
I was not alone in this place, I can say that everything is at the highest level and the service , the staff, the kitchen, and the bar. Before that, of course, I read negative reviews , but this did not change my opinion about this institution . Beautiful food service, delicious cocktails and friendly staff. I also want to mention the incredibly beautiful view of the city. All 10/10
they called to book a table, the phone was unavailable, they came to the institution to still book a table, the administrator was not in place, after he came up, he could not orient himself on the reservation of tables. in the institution itself, the dishes (carbonara) turned out to be cold, there was hair in the salad, the menu was compiled incorrectly, because they do not actually cook half of the dishes. there are no words about the bar at all, we wanted to order cocktails, as it turned out, we need to approach the bartender ourselves and clarify what he can cook. there are no napkins on the tables, after they ate, they sat with dirty dishes for at least another half hour, there is no toilet in the institution. as a result, we were very unhappy, one star only for the view, but it can be viewed for 2 rubles 👎🏻
It's terrible!!!! The whole family came. The place is neat, immediately a pleasant feeling. As a result, we were refused to carry the order, although everything was brought to another table. We waited for more than an hour, the food is cold! After we noticed this factor, all the waiters simply began to ignore us. they brought the set and did not bring the appliances, I had to beg and wait for another 10 minutes. The food was brought without appliances. I had to call every passing waiter and shout at them to pay attention to us. We tried to talk to the administration - there are no results! They were just rude in response. Owner, pay attention to the staff!
The waiter with a ponytail (unfortunately the name was not remembered) is very pleasant!!
If the bartender offers you an author's Margarita instead of the classic one, agree!🙏🏻
The view is magnificent, the atmosphere is pleasant, the food has not been tasted.
It was a pity there was no cash for tips. Add the ability to do this through the cuar code
It's a terrible place. We ordered two large sets, beer and grilled. Half of what should not have been, the portion is visually half as much as it is written. They even forgot to bring forks and knives. They called the administrator, spread his hands, said that well, they probably ran out of cheeses, couldn't explain anything else. I had to leave without eating. I don't recommend it. The only plus is the beautiful view.
-5. Today we came with our daughter to take a picture on the roof, a girl and a boy were standing at the entrance. They told me to take pictures for 2 rubles (not that much money) I said I'll take a picture of the child and leave. They said if the guests are free. We were full, so we had dinner at another place. If you will take pictures of the child for free, and if you then 2 rubles..In general, even my daughter was not allowed to take a picture))
We arrived in Grodno for tourist purposes, immediately went to have breakfast in the sky, ordered an English breakfast, sauces were not brought to it, when we asked the waiter, he said that the kitchen said that only barbecue sauce goes there, although the menu clearly indicates the positions, by the type of dish we can already say that 650g is here and It doesn't smell. We will strongly advise against this place to all our friends.
The most disgusting place I've ever been in, not even the view saved me. There is no service, we have been waiting for food for a very long time. The dishes are all very dirty, especially the cups. The food itself is tasteless, does not match the description. They were bare, but they didn't finish eating and went to another place. It is not clear what the price is formed from, it does not correspond to the quality at all. It's better to just pay 2 rubles for a viewing platform, a plague for such food.
We visited the institution "Sky".
We have decided on a choice. The waiters were waiting, but no one came to us. There was a waiter's remote control on the table, they pressed it 10 times, but the waiters completely ignored us. We called a free waiter (there were 3 of them near the bar), but we were told that they would come to us, wait.
After waiting for another 10 minutes, we decided to leave this institution.
If it were possible to put a score of "0", it would be exactly this score.
21.07.24
The time was 17:00
Terrible attitude towards your visitors, I DO NOT RECOMMEND IT!!!!
The staff is terrible, the atmosphere is only due to the view, the waiting time for cheesecakes is 40 minutes, guys, this is not normal! The place and the staff are disgusting, I do not advise anyone
If you want to spoil the impression of Grodno, come here! The service is just at zero! The waiters are children!!! Shrimp temperature cooks faster than draft beer) And in general , someone else 's bill was brought to us with the words , Your waitress got sick ! We didn't understand anything, laughed, took beautiful photos and left!You have paid your bill )
The place is very beautiful. The service is also good. Only the kitchen failed. The caesar salad was fine, but the grill set was disgusting. Everything is cold and dry. It feels like pre-cooked meat and vegetables have been fried over the fire once again. Do not order this set in any case.
I was with a company in this place yesterday, the view is very beautiful, the waiters brought the dishes quickly enough, the kitchen is delicious, the drinks are just perfect, I advise you.
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Show business's response
Станислав Бдительный
Level 8 Local Expert
September 2, 2024
The concept of the institution and the viewport is good, the advantages end there.
1. A contingent of people - random onlookers who come to look at the city for 2 rubles will walk around the table on the terrace. There are people sitting at neighboring tables in the tent - three drunk men came to drink 3 beers and leave, loud music and dancing in the center of the hall leave the impression of a tavern with beautiful furniture and a view.
2. Menu - many items are missing. When clarifying the position of the Steak for 30 rubles from the GRILL section, what kind of roast it is, we received the answer "it is cooked in the oven", I will attach a photo of the feed below, it looks awkward and disgusting, lemonade is frozen berries with soda, it seemed that the menu was taken from another institution, but they did not learn how to cook dishes.
3. Service waiters create a kind of work, the futility of the waiter's call button, they pressed it 3 times for a long time, at this time the waiter is talking to a colleague, there is no knowledge of the composition of dishes
The establishment disappointed, we wish the owner to reconsider all the nuances so that it would not be as deplorable as it is now.
Tasteless, a very long wait. Unfortunately, the only good things about this place are the interior and the view of the city. At lunchtime, there was no water and ice in the establishment, there was nothing to drink except juices👎🏻
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1
Анастасия
Level 8 Local Expert
August 29, 2024
The overall impression of the establishment leaves much to be desired
Let's start in order:
Staff. We booked a table in advance, the hostess was absent, the alleged hostess just walked past us talking to someone. The waiters crowded at the bar, not paying attention for 3 minutes. It was unpleasant. They planted the wrong place, according to them, then transplanted the menu for another 10 minutes. The menu says juice in the assortment. At the same time, when they started ordering, the waiter asked what kind of juice we needed, without offering any options (we probably had to guess about the availability ourselves/ or ask)
Atmosphere. The city center and a gorgeous view of the city
Food. 50/50 Took desserts. I liked it, my husband didn't. Also, half of the items on the lemonade menu were missing.
Plus of this place, there is a button to call the staff. But the impression was that the work was not well established.
I would like to add that the institution is 1.5 months old at most, and it looks like a test mode so far, which I would like to hear from the staff. Since this could in many ways smooth out the opinion about the institution. Just hope it gets better over time.
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3
Кейт
Level 4 Local Expert
July 31, 2024
The only advantage is the opportunity to observe the view of the city. Everything else leaves much to be desired 😭 We booked a place in the afternoon to clarify the work of the kitchen, the waitress came at the appointed time taking an order for the grill and immediately said that the kitchen would not be able to accept the order, despite the fact that the kitchen was working, due to the long cooking of the grill set, and immediately began to offer separate dishes using the grill(which is supposedly being prepared for a long time) - a complete fiasco. The mood and desire to be in this institution immediately evaporated, like all the ice for making cocktails and limanades.The menu is sparse to choose from 😔 The waiters' service is poor and sloppy, there is no interest in guests, the appearance is arrogant, perhaps inexperienced young employees work. There is no customer orientation, it is very sad that an ordinary eatery is made from such a location. It can be the most popular and attractive place in Grodno, with its unusual and interesting concept and cuisine. The hookah master was pleased with the pleasant service, special thanks for the smoky and well-balanced taste of the hookah, all wishes were taken into account Dear owners, reconsider your views on the concept of the place, the menu and the selection of staff. With this service, I will not recommend it for visiting, only as a viewing platform for 2 rubles