The place is very beautiful. The air is great. There is a lot of greenery. The cuisine is delicious, the portions are quite large. Heating was turned on on request, heating is fast. We rested during the period of September 13-15. But there are a few nuances that I didn't like:
1. Sanitary aspects - walls, windows, mirrors in the cottage are dusty, cleaning is incomplete. The bathroom is clearly not treated with sanitary products, as there are stains. And the shower room is laid with a wooden grate, naturally not treated with any chlorine solution at least.
2. The dining areas on the street are completely dark. All the pillows are dusty to the point of horror, tables and appliances are the same.
3. There is no way to boil water in the cottage, I had to constantly run to the restaurant with a thermos, as we were resting with a child and always needed hot drinking water. The restaurant is open until 23:00, respectively, it is not possible to get boiling water at night
4. The only entertainment is the pool.
5. Increased audibility, neighbors and vacationers on the territory can be heard well, sooo good
It's a nice atmospheric place. Convenient location. Excellent mountain view. Wooden houses, a swimming pool, the territory is small, but quite cozy, a lot of greenery, which creates a unique aroma. By the way, they were settled before the due time and this is also a plus. But the advantages end there. It's better to take suites, because if you want privacy, that's the only way. The suites are comfortable, on two floors, with a balcony and a separate gazebo. In general, the room stock is not diverse, the deluxe rooms are divided into four parts, it is very uncomfortable to be in such a place - noisy and talkative neighbors, including with children, will create discomfort. But the biggest disadvantage, for which I take off the star, is the food from the restaurant. Comrades, change the cook! The food is not good at all, over-salted, over-peppered, you order dishes, you will not finish them. Because of this, the cost of the dishes turns out to be overpriced.The staff walks around like zombies - they are not interested in anything. The receptionist does not offer more comfortable rooms, the waiters do not know the range of dishes and cannot offer something delicious, although it is not surprising, because there is simply nothing delicious there.
We visited this recreation area. A beautiful, small, green area. Swimming pool. Clean, cozy rooms. Everything is beautiful. They took me to konatka for free. But, there is one big BUT! This is the staff. Not knowing the menu, not understanding how to work in principle. Coming to breakfast, it is included in the room rate by the way. The fun began, the waiter does not understand what is included in the "free" breakfast. We found out with grief, the second waiter helped. We ordered porridge, fried eggs, and coffee. Everything is simple. 5 minutes passed, the waiter came up, said there would be no coffee and left, offer an alternative? Noooo. I have a lot to do. After some more time, they began to take out the food, we clarify what's with the coffee. They say there will be no cappuccino, Americano with milk will be made. We are still waiting. A couple of people from our company have already eaten porridge, yes, they did not take them out all at once. Although the waiter repeated the order, they still mixed up one porridge, but they did not change it, because they did not want to wait for an unknown amount of time.
- what's with the coffee?
- And they didn't tell you? There will be no coffee.
- and what is possible then?
- instant.
- can I have milk separately?
- Yes, of course.
As a result, the coffee was taken out when everyone had eaten, they did not wait for milk.
If you decide to order fried eggs with greens for breakfast, know that it will no longer be included in the "free" breakfast, but all because of the dill. Dill is very expensive now. For the concept, these are absolutely authentic fried eggs, but with greens.
The staff has a habit of sitting at the pool bar, guests do not sit at the bar, everything is occupied by the staff. Management advice, make a separate breakfast menu, like a cocktail tab. Well, hire a manager who will teach and deliver the work of the staff.
We had a rest on May 9, 2024. The food is European- I would like it to be local, authentic, the prices are high for lunch, higher than in Tashkent. The territory is small, but there is a lot of greenery. It is convenient that there are various terraces where you can sit, chat, have a snack. There are hammocks on site. There is complete devastation around the village, we were by car, went to eat at Fasil-a chic delicious cafe. We went to the mountains to see all sorts of things, you can't walk)
A small playground. high chairs for children. The linen and towels in the room are good.
A huge disadvantage is that in the room you can hear every rustle from the neighbors above, every step, every word 🤪
Breakfast is included in the price, not a buffet, but on the menu - a hot dish, a drink, and a sandwich set. We had: cheese, butter, jam, sausage, biscuits, bread, coffee and scrambled eggs - everything is delicious!
A great place to relax. Beautiful views, a pretty interior made mainly of wood, a lot of greenery, delicious cuisine, two swimming pools, cozy yurts with "Underfloor heating", there is a parking lot. It's exactly what I need for my taste. The lampiness, fresh air and cozy atmosphere deliver. I recommend
The area is very beautiful, the atmosphere is gorgeous. Cons; you need to work with the kitchen, the prices are not small, but the serving is 3, you need to change the cook, the breakfasts are not delicious, the sausages are cheap, the cheesecakes are disgusting, the coffee is not delicious, forgive the truth, we really love Heaven, and I would like to come back to you again
The rooms are good, you can only pay attention to the shower. The staff is good, very responsive, polite guys.
A very cozy boutique hotel!!!delicious cuisine, with a wide selection of dishes from different countries of the world, both Uzbek, Russian, and pan-Asian.Polite and attentive staff, ready to help at any time of the day.
We lived like in a fairy tale in winter in a luxury wooden house,there is Internet, the kitchen is excellent, the food is very tasty, we were satisfied with the staff service, organized excursions to camp sites
The staff service in the room and on site is excellent. And coffee will be brought wherever you ask, and a blanket will be offered, and they will bring it. Attentive and responsive staff. You can give things to wash and iron. The room is warm, clean and cozy. The only disadvantage is that in a restaurant, when there are a lot of people, you have to wait a long time for an order.
Just wonderful nature and beauty as well. I would like to see a little bit of a change in the characters, you can't be yourself, that's an ultimatum, I think. Their food is not very tasty, so I advised them to put away their ultimatum to you, people are going to relax and not argue. The place is just a paradise, I advise all people who love nature 🌲🌲🌳🌳🌿🌱🌳
Excellent guest house, courteous staff, fresh air, free breakfasts, European style, free transfer to the Chimgan cable car, billiards, swimming pool, room service
I liked the hotel's restaurant and the helpful staff. It's fun in the yurt, but sleeping is unusual - there is no sound insulation from people, cars and animals.
So, we are in "Heaven" in December.
We met perfectly, kindly.
The hotel is cool, we liked the rooms, we were pleased.
It was cold in the rooms, then noticeably warmer. The guys helped us as much as possible.
The restaurant is just cozy, super!
The kitchen is nice, the coffee is not, but it's a small thing.
In my opinion, you need to come back here either in the summer or with your own heater
You can't tell me about this place in a nutshell.
A picturesque base in the mountains. There is a restaurant, a sauna, a swimming pool! You can live in a house, and also in a yurt - we were settled in such a very cozy one))
At a click, literally, a transfer will be arranged for you - you can go to the reservoir, to the lift, to Amirsoy or to the airport)) Maxim, Rafik, thank you so much! We really liked your place!
In general, you liked to relax here) The yurts are cozy, so far new) the pool is cleaned, the territory is comfortable.
There were minor nuances - meals are not included, except for breakfast. If you order lunch and dinner separately here, it's expensive. It's not very tasty.
The territory is well maintained, but there is not enough space (it is difficult to relax with small children - there are many steps, narrow paths.
And even when we came to you for the second time, we lived in yurts - someone was frying meat behind the wall - an unpleasant smell came to our yurt (
The service is pleasant and does not strain. The staff is sociable and executive. The atmosphere is friendly but not fraternal. The food is delicious and on time. Relaxing rest in peace and quiet. The location is pleasant, not very remote. The roads are good. Yandex Taxi works fine here too.
A great place for those who just want to sleep after a ride in the mountains.
It is quite cozy, the rooms are small, sometimes it is cool due to the fact that it is a little blown.
I will separately mention the cuisine in the restaurant, it was unexpectedly wonderful. The taste of the dishes, the quality of the products are at the highest level
Nice polite staff, everything is very clean, we rented a yurt. I liked everything, the food is delicious, the view is pleasing to the eye, everything you need is at hand, the cable car is nearby, you can walk
The place is very far from civilization. If you want to relax actively, it is better to choose places closer to hodgikent. There is nothing nearby, it is very difficult to get there and return. Taxi drivers from Hodgikent wring prices and do not agree to go at the price of Yandex taxi. The price is too high, the service is weak, the territory is not cleaned, the lighting is weak, a lot of lamps do not work. There is not enough barbecue area for residents. In general, I'm not going there anymore.
A very cool place, the food is delicious, our room was a great suite, the staff is almost fine but there are individuals but this is not a problem, the territory is a little small, the room is very cozy and nice, the pool is cool, but when we were the water was cold all the time., And so the place is gorgeous
We were in the Heaven recreation area for the holidays, in general the place is good, polite staff, delicious food, beautiful mountain views. But the territory itself is a little small. And the service in the yurts was a little bad, there were only one pair of slippers, there was no soap in the bathroom.
A good compact place. The staff is very helpful. The food is quite normal, not a restaurant, of course, but above the price. Comfort falls a little short, because there are no air conditioners in the rooms, at least fans, but there are none either. The rooms are not large, but compact and cozy, they were in cottages.
There are no words. The staff speaks Russian, which is not a little important, and is very decent, quiet, calm. The service is also OK, but when I last went there was almost no half menu. Food. SOOOOO delicious. It's very good, there are pastas for real gourmets, delicious meat and all that. But there are also the simplest and most delicious meatballs, broths, etc. The rooms are very cozy and pleasant, the bed linen is clean, nothing stinks or smells. The territory is beautiful, everything is well-maintained, green. There are chairs under the canopy and outdoors. The room is SOOO quiet. True, sometimes there will be noisy neighbors, but it doesn't matter. Rating 100000000000/10
Beautiful and pleasant houses, a suite with two floors. It's warm and cozy. In general, the territory is beautiful and well-groomed, the staff is super, the young guys are very polite and smiling, it's beyond praise! It's the best for the price here in Chimgan. There is a sauna and a steam room!!! Perfect for the mountains!!!
There are not enough shelves in the room for things on the second floor, you have to come up with something or run to the first one. Minus for the New Year's holiday, the "toastmaster" screamed at the top of his voice, the music screamed too. The child was just in shock, didn't eat anything and was very worried, and we were with him. We left early, we didn't feel any celebration. There was no dessert for the New Year and no fruit. For 1.5 liters per person, you could buy.
It's not a bad hotel, we lived in a Yurt, everything is fine and very unusual, the only disadvantage is very high audibility. The staff is excellent, helpful and pleasant
Cozy, clean, beautiful. Comfortable rooms. It is possible to order food in the room. Even in bad weather, the atmosphere is wonderful, because the territory is beautiful. Everything is compact, but there is a place to walk. The staff is very polite and friendly. We recommend it!
The atmosphere, the nature, everything is wonderful. But the kitchen does not hold up, meat is not the chef's hobby (shyshlyk should not be taken at all)
The staff is friendly and friendly.
It would be worth updating the sun beds near the pool and the sun beds in the gazebos (the sun is mercilessly over the varnish )
I was in Heaven at the end of December. I was shocked by the beauty of these places. The rooms are comfortable and clean. The staff is polite, the kitchen is excellent. Everything is done with great love. A great break from the hustle and bustle of the city. I got a complete Relaxation
The place itself is very beautiful ! But the kitchen is not very good , everything is served late , some items from the menu are not in the kitchen , the same is not very good with the service staff ! I hope our next visit will be better.
A very pleasant place, everything is beautifully decorated
We lived in yurts , there are all amenities
Delicious food and excellent staff who are always ready to help
In general, I liked everything, I recommend it!
It is better to choose rooms for family holidays, because in yurts there is very poor audibility, especially on weekends.
Rooms - 5 are beautiful, clean and cozy
Food- 3 price and quality are incommensurable
Territory - 4 small territories
Silence - 4 very noisy refrigerator
The pool is 4 small, but in general it will go
Service - 4 for this price, the service should be both in Turkey and in Egypt
The service is for 3/5, tables are not cleaned for hours after eating, any order needs to be waited for, and if this is normal with food, then with drinks like instant coffee, it is not convenient. The audibility in the room is strong, I did not sleep all night because of the not too loud conversation of the neighbors. There are no mosquito nets in the room, so be prepared for someone buzzing under your ear all the time. The pool is cloudy, we didn't swim.
On the plus side, the food is not bad, but for me it is too salty; a lot of greenery on the territory of the recreation area, a beautiful view of the mountains
I have been to this holiday home with my wife more than once.
The rooms are cool, I really like the idea of wooden houses. But it would not hurt to update the elements of the toilet room, also to repair the furniture and generally take better care of the rooms. Kitchen for 4 people. It's time to update the breakfasts, the assortment has not changed for years :)