I remember this store since it was a small one room))). So there is a delivery in the city, which is good. There is a parking lot and even the fact that there are cars from an apartment building nearby, there is still a place.
I love Nazel, the owner did well, he did the best for the people, pharmacies, minimarkets, Sauna, sauna around the clock, creates all conditions for customers
I made a delivery on 08/13/2022 at 00:20 at night drinks. I paid 900 tenge for 1 km of the way, according to them, the night delivery rate was fine, they brought it and one of the three drinks turned out to be defective (Cola 1.5 liters). I explain that the cola was deformed, the bottle cap was damaged, the gas had all evaporated for a long time, sweet tasteless water remained, called the seller, explained she replied that there was something and take it, we are not responsible for such a delivery, there will be no return of money or exchange, the fault is not on her complain to whom you want and was rude to my wife, how do I understand this, am I not right that I do not want to take goods demanding a high-quality product for their money, they do not pour out of the sky to me, the Lawlessness is shorter. We were upset by this attitude on the part of the Nazel Store at Astana 4 n 1 . If the management of the Nazel store chain reads this, take action about your sold goods and staff how to communicate with customers and warn them that you cannot sell defective goods to the people and expose the reputation of the store to negligence and rudeness towards customers, realizing that you are wrong.
There is a lot of alcohol that there is, but the sellers are far from the most polite, sullen and the attitude is like - take it if you want, don't take it if you don't want. This is how the service should not work, minus.
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Марат Окубаев
Level 5 Local Expert
January 8, 2024
Delicious carp. Excellent font, steam rooms are normal. Have a good time, I recommend it
The shop is very small and cramped. But I like that it's behind my house. You can find any essential goods here. Household chemicals, groceries, toys, bottled beer, good bread, dairy products. There is no milk in bottles, there is only in tetrapacks. For me, it's just not very convenient, otherwise I like it. There is always a friendly cashier at the checkout and a guy, probably a guard, polite, will hold the door if necessary. The vegetable rack is quite small, but I always find what I need.