Food was ok but they forgot about our lagman noodles. The waiters only realised when I told them not to take our empty plates. We were ok with this, mistakes happen but while I was still eating my noodles they shoved the payment terminal in my face. I didn't even get an itemized receipt so I could check what I was paying for.
A chic restaurant with panoramic views of the city. It is located on the left bank, in the center. It is located in the shopping center on the second floor. I was impressed by its authenticity and luxury. The interior is fascinating. I was pleased with the large spacious hall. I was delighted with the national Kazakh cuisine. Everything is cooked in the best traditions, as if they are cooked at home, with great love. Polite staff in Kazakh national costumes. This is a rare case when I can put 10 out of 10 according to all criteria:
Kitchen
Staff
Service
Atmosphere
Interior
From now on, one of the best places on my personal list.
Thanks to Navat and the team for making my short stay in Astana so unforgettable. 🫶
Cozy atmosphere! I was there with the children at the invitation of my family, at the entrance to the institution on the right there is a children's area with toys and a TV with cartoons, and right at the entrance there is a friendly staff and politely offers to escort to an empty table, suggest a menu. The cuisine is oriental, the portions are large, clean, beautiful, the prices are adequate. For dinner and lunch with family or in good company is the best thing. Hot baursaks are served as a compliment from the institution! I recommend it!
Delicious food, a varied menu in the traditional style of Kazakhstan, polite attentive staff, excellent service, pleasant atmosphere and stylish interior. In a word, an excellent restaurant chain
I have repeatedly left comments about the Navat restaurant chain. Very nice restaurant with attentive staff. The food is always delicious, but as they say: "there is a hole in the old woman," I go to these restaurants often. They brought the order not cooked, I made a remark to the waiter, so after that they took the dish, cooked it again and eventually removed it from the payment. They asked me to excuse them. I think it's a great attitude towards the client.
The place is not bad, atmospheric, but:
- quite a long service at lunchtime;
- on the first visit, the waiter forgot to send the order for the soup that I ordered to the kitchen. Fortunately, I've already had enough;
- on the second visit, I was punched pancakes three times (5500 tenge for three pancakes), motivated by the fact that there are 3 pancakes in a serving. I asked to connect the manager and the error was fixed.
Delicious, fast, at reasonable prices, I really liked the service and a wide selection of dishes! And most importantly, cleanliness in the establishment and in the toilet, I recommend it!
Like it:
1. The food is delicious. Chicken soup is one of the best.
2. Delicious tea and I really like these "caps" for dummies, thanks to which tea will always stay hot.
I didn't like it:
1. We have been waiting for lagman for a long time. I think they couldn't wait without reminders.
I liked everything very much. Excellent service, delicious food, colorful interior and music, you can list the advantages for a long time.. But it's better to go and experience it yourself!)
The cafe is good, so cozy, the food is super, the service is also polite, the waiters are super baursaks, I have not tried such baursaks in the bite, well done may Allah give barakat to your cause Amen
I liked everything very much, a wide selection of dishes, fast and beautiful serving, reasonable prices. Everything is very tasty, even the national dance is performed
Действительно хорошая чайхана! Частенько бываем в Астане, и частенько туда заглядываем с семьёй. Интерьер очень красивый, уютно там находиться. На входе нас встретил хостес и проводил к свободному столику (Хостес в этой чайхане и вправду нужен, потому что каждый день там почти полная посадка, а иногда и вообще приходиться ждать когда место освободиться). Официант был вежливым, и хорошо знал меню. Как там чай наливают, это отдельное искусство. Но возникает вопрос, почему же 4 звезды, отвечаю. Блюда готовят очень долго, сидели, ждали почти минут 20, есть даже блюдо которое готовят 40 минут, поэтому и 4 звезды. К качеству и подаче блюд, нельзя даже прикопаться, всё очень вкусно и красиво. Нам очень нравиться! Советую.
I was next to this shopping center in Astana, and we were told that there is this restaurant there. So we found it among the snack bars, went in, and were stunned by the beauty. It was just such a contrast, and the service is not bad. We were treated to a milk drink and baursaks...Mmm, yummy.
Mom ordered a shorpa, and I ordered porridge.
Shorpa for 3 cups, the porridge was delicious, but unfortunately I did not say about sugar.
In general, you can visit the restaurant again...
Very beautiful interior and convenient location. They cook delicious. Sometimes there is a compliment from the institution in the form of food, which is very pleasant. The service is lame, but you can close your eyes because everything is very beautiful and delicious 😋
Very good restaurant! The kebabs are delicious, very tasty! The waiters greet you with a smile! From the window side, the street, the movement of cars, The Walking of people look beautifully harmonious! In general, the place of the shopping center" Asiapark " is special for me! It is quiet, there are not many people with documents, you can come with children without fear. And I would give the restaurant" Navat " 10 out of 10 in all respects!
In this restaurant, everything was at the highest level, both the food and the service and the staff. The setting is very beautiful. They fed me quickly and deliciously.
A beautiful oriental restaurant. The decoration of the halls is fascinating, you immerse yourself in the atmosphere of oriental fairy tales! In addition to the beauty in the halls, the dishes are delicious! Delight!
A wonderful place with very tasty cuisine and pleasant staff. Compliments from the institution are always pleasing) I try to visit every time I visit Astana. It would be great if a branch was also opened in Karaganda.
I was surprised today, I ordered pilaf, it was not delicious, I also asked the waiter if it was fresh, the impression was as if the leftovers, the rice was distorted, the shorpa lamb of the lowest quality, the black tea also seemed to be brewed from bags, they tore off 9000 just trash, For what? Now we are unlikely to come to you and send our guests!
It's fine, but not the most delicious dishes. They ate much tastier afterwards and the portions were much larger . The interior is beautiful. Submission for 3 . They brought the wrong dish that they ordered .
If you have foreign guests, then you need to bring them to this restaurant. The national cuisine is at the highest level.
Even sometimes you want beshbarmak yourself, but you're too lazy to cook, you can eat here 👍
A beautiful place with a panorama of the Left Bank (Asia Park) is made in Oriental style. Until 17:00, all visitors are given a compliment in the form of baursaks and a fur coat. A lot of foreigners. A quiet place for family leisure and other meetings. A big plus is the namaz of Khan. Great cuisine! But sometimes they can overdo it… Otherwise, everything is super! Wish: you can make some promotions for regular guests, additional compliments. I recommend
Beautiful atmosphere, excellent cuisine, pleasant staff. We will definitely come with friends and family. There is a children's area that we and our children liked
I really liked it.
When I was with my family in Astana, my friends invited me to this institution.
Even the children remembered it from the whole holiday and everyone is delighted.
A warm place, delicious food, gorgeous interior. We were with the whole family and were very satisfied. As soon as we arrive in Astana, we will definitely come to this restaurant!
Everything is delicious there, although the prices are expensive!! Now it has become harder because of the constant rise in price, it is unclear that the dollar is not growing and prices have gone up!! I used to be able to go to such places every week, now once a month 🤦♀️
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Ольга Мялькина
Level 15 Local Expert
March 24
We have been here twice in three days in Astana! Delicious, sincere, cozy! The atmosphere of a family holiday. The service is high-quality and fast, despite the full landing. The waiters are nimble and friendly! There is a very large menu, good wines and beer are presented. Excellent manti and festive pilaf! The highlight of this restaurant is the folk dance of the waiters! We are satisfied and highly recommend it!
National cuisine, delicious. The interior is very interesting. But the attitude of the waiters towards the customers is very strange. They serve with such a "muzzle", not face to face with a "muzzle", as if they are doing a favor with neglecting the service. I visited the cafe 2 times, served by 2 different waiters, but with the same disregard. Therefore, even despite the delicious dishes, you no longer want to visit this cafe.
It is very beautiful and atmospheric ,modern interior with national notes, very diverse and delicious cuisine,average check5-7k tenge,10% tips are included in the bill.
I liked the food and the service. The waiter brings everything quickly. Compliments were brought by local buns (baursak) and something like ayran (I didn't remember the local name). The portions are large. The place is definitely not about the diet. Everything that was tasted was either rich or fatty or very sweet.
We were with my wife 2 times.
For the first time, they refused to sit by the window, referring to the reservation (3 tables by the window were empty, only 2 had plates with armor). When we were about to leave the restaurant, which was 20% full, for another place, they decided to put us at a table by the window.
Today we are in a period when all Muslims go to eat. There were no free tables, visually, which was confirmed by the hostess of the restaurant. We decided to take it on our own, and have dinner at home. While they were choosing from the menu, a new couple entered the restaurant, asked about the availability of tables and they were seated at the table.
They cook delicious, the attitude towards customers (maybe Russian) is extremely negative, in terms of price-taste-service ratio 1.5 points out of 5. Rounded down. We will not come to this particular institution anymore. Maybe we'll visit other establishments of the chain.
To the owners of the establishment, the question is: Why do you always have tables at the windows - but the waiters never put people there? And they always say that it is reserved .... Both at lunch and in the evening?
Don 't set foot there anymore !
Были в Астане всего сутки. Нам посоветовали посетить данное заведение. Мы остались в восторге. Очень вкусная еда. Заказали бешбармак с говядиной, манты, в качестве комплимента принесли баурсаки тёплые и вкусные, также подали что то типа айрана. И очень вкусный чай взяли по совету официанта, название, к сожалению, я не запомнила. Персонал очень вежливый и доброжелательный. Время ожидания не долгое. Отдали примерно 20000тенге. Я советую посетить чайхану NAVAT. Такое атмосферное место. Забыла сказать про обалденный вид из окна.
Excellent beshbarmak, large menu and fast service, got a surprise from the chef. Clean restrooms, pleasant atmosphere. I advise you to visit with friends.
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Yakov
Level 3 Local Expert
August 19
A wonderful place, colorful interior.
We came here to try beshbarmak and I was delighted, it was very tasty!
I also did not leave indifferent baursak with kaymak, now it is my favorite for tea.
Special thanks to the Kuralai waiter for his individual approach and attentiveness,
Very pleasant atmosphere, polite staff, friendly welcome,courteous service,delicious food, beautiful presentation, I strongly advise you to visit this atmospheric institution!!!
The only drawback is that there are not enough air conditioners. It's very hot.
The food is delicious, the staff is very polite.
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1
Галия А
Level 5 Local Expert
July 31
We were in different cafes and restaurants, but we tried the most delicious barbecue only here, it was 10 out of 10, I definitely recommend it 👍👍👍👍👍👍👍👍👍👍 we still remember with my husband the taste of this juicy and tender kebab 👍👍👍😄(the staff is very polite 👍 in general 👍 we liked everything 👍
Атмосфера шикарная. Интерьер очень уютный. Еда вкусная. Персонала много, но он не очень расторопный. В целом отличное место. И главное, есть национальные блюда👌. А это важно для туриста
Askar thank you for your service
You are the top
I wish you career growth and great heights
We are visiting the city of Astana
Now we will know where to come to have a delicious meal.