Zheltaya Strela
2 reviews
September 10, 2024
Let's start with the fact that at the first call he will arrange a measurement, we agreed that I will call back myself, because the baby is at home
and when my husband returns from his trip. They said it well. As a result, several missed ones. And when I called back and said that we had agreed that I was calling. They answered me: "Listen, I have a list and I'm calling him."
I thought, well, okay. It doesn't happen to anyone.
It happens to those who even shit on their fellow competitors to their customers. This is the first thing that should have been repulsive.
And I gave a chance to those who shouldn't have been given it.
The ceiling installation time has been set. The advantage is that the installation was scheduled not after 2 weeks, but after 5 days. That's where the advantages ended. At 14:00. There's no one here. I'm calling. We'll arrive at 17. At 17, as you know, no one. We arrived only at 19 00.
My husband, my child and I left. We arrive at 23.30. And they are tearing off the ceiling because it was torn. We'll fix it tomorrow!
Okay. They fixed it, leaving behind a mess and dirt. So that you understand, the black workers cleaned up after themselves, and here the finishing work. The walls are blackening. I'm half tired, it's good that they didn't glue the wallpaper.
And they also mixed up the color of the plug.
We put up the wallpaper and they came to put this plug on. I asked to wash my hands, because I saw what walls were after them. The man walked by and naturally smeared the new wallpaper.
But that's not all.! Chandelier. We ordered a chandelier from them, so people knew what they were going to hang. As a result, the ceiling light from the chandelier just fell out. To which the worker took a picture and said, "Well, you should have put another mortgage on it" and left.
And the ceiling light keeps falling out. I called the manager and told him everything that had happened. They asked me to take pictures, they said they would wash my wallpaper. By the way, the chandelier still hangs crookedly, and the wallpaper is still dirty. The manager and the head of this "miracle company" does not care about comments. Well, yes, the money is paid and not the smallest.
And when she began to call and sort things out. It turns out that my ceiling is to blame!
There is no customer orientation! Carelessness, irresponsibility and non-punctuality.
It is not yet known how they hung the cornices, because I have not hung the curtains yet.🥴
See original · Русский
January 29, 2024
The wallpaper was stained all over the perimeter, neither the master nor the head reacted to the remark, a terrible impression and spoiled repairs!
See original · Русский
