Maps • Samarkand • Banks

National Bank of Uzbekistan

Rating 4.0
Closed until 09:00
Samarkand, Mirza Ulugh Beg Street, 1

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Address

Samarkand, Mirza Ulugh Beg Street, 1
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Directions

Contacts

+998 78 148 00 10
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Business hours

All affiliates

Features

Personal banking
Services for corporate clients
Cash in
Currency exchange
Wheelchair accessibility:full access
Panorama
Rating 4.0
121 rating
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41 review

Level 4 Local Expert
August 1
NationalThe bank is located in the city center, a chic three-storey building. It is equipped with the latest technologies. It was 30.07., it was hot, and it was cool and pleasant in the bank building. The staff is friendly. All the amenities for customers have been created. Clean, neat. They work quickly and accurately. There are no complaints at all.
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Level 9 Local Expert
November 14
Feedback: The NBU Bank left mixed impressions. The reception is working well – the staff are polite and help with orientation. However, there are a number of significant drawbacks. Firstly, not all cash registers are working, which is why the waiting time increases significantly. In addition, some customers are allowed to skip the queue, which causes dissatisfaction among other visitors. Unfortunately, some employees behave quite rudely, which leaves a negative impression. In general, there is something to work on to improve the level of service in the bank.
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Level 4 Local Expert
May 30
Of the advantages, it seems to me that a more or less good bank compared to other banks in Uzbekistan, but even that is terrible!!!!! The operators treat the customer terribly. Especially the first girl operator. I went to the bank at 9 a.m. It seems that they should work with 9, out of 6 operators, only 2 are on site and they do not accept them. By 9:30 they started accepting, the queue was 35, but I waited an hour and a half. Then I came to the operator, it turns out that their system does not work!!!! Bullying (I note that all operators do it to their close friends without waiting in line!! And others need a queue ticket!!) we live in the 21st century (the age of innovation and artificial intelligence, but our people have to wait in line for 2-3 hours at least). I do not know if the directors of the bank read this, if so. Before the reform, it is impossible to tolerate it. Other banks are even worse. I advise you to create a possible queue online through the application with an approximate indication of the time!!!
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