I give a weak, tuberculous C grade to the bank's employees. Until you go to the boss and complain, they don't want to work or don't know how, I don't undertake to judge their competence. The bank itself is normal.
IT DOES NOT WORK AFTER BOOKING!!! Although it accepts through applications!! If you will, then know the actual queue will take 1-2 hours!
It is clear that long queues can be very frustrating. Very often, such reviews can affect the reputation of the bank!
I exchanged currency at the bank: fast service, electronic queue. The bank building itself is very beautiful: an architectural monument of the Soviet Empire with national elements: ornaments, details, paintings.
I have been a customer at this bank since its inception. Always reliable, profitable, with confidence, I will prefer this bank to others for many years to come. Currently, after the renovation, this bank has the best conditions for its customers. Reliability, convenience and order are the main things.
I am not a customer of the bank, I just had to use their service once to pay for an agreement with a foreign company. I liked everything - from the interior to the quick service, but with one drawback: there is only one cash desk, and there are many people who want to exchange currency. Consequently, there is a long queue and a loss of a lot of time for this one procedure.